Senior Helpers - South Bend, IN

Pros

• Senior Helpers provides good and reliable in-home help, going above and beyond to find replacement caregivers when needed.
• The company is accommodating and tries to retain and add new workers to meet increasing demand.
• Senior Helpers made the reviewer feel like family, showing professionalism, courtesy, and compassion.
• The home care workers from Senior Helpers were competent, capable, and respected the feedback regarding the needs of the client.

Cons

• The customer was very disappointed with the lack of "caregivers" available and found the service to be unorganized.
• They were unhappy with Senior Helpers' inability to accommodate their desired schedule, which caused difficulty for them and their elderly parent.
• The customer felt that there were many promises made by Senior Helpers that were not fulfilled.

Review

Senior Helpers has been providing in-home help to one satisfied customer's father for over a year and a half. The customer expresses their appreciation for the quality of care provided and highlights the company's commitment to finding replacement caregivers when needed. They commend Senior Helpers for their reliability, especially with short notice requests. While there was a recent price increase that caused some discontentment, the customer acknowledges the higher demand for caregivers during the pandemic and understands the need for retention and expansion of staff. Overall, they highly recommend Senior Helpers.

Another reviewer also praises Senior Helpers for their professionalism, courtesy, and compassionate approach to caregiving. They emphasize how the company makes clients feel like part of their family while providing attentive and caring services.

However, one dissatisfied individual shares a different experience with Senior Helpers. They express disappointment with what they perceived as disorganization within the company and a shortage of caregivers. The reviewer had hoped to gradually increase the frequency of care for their mother but were only able to secure assistance once a week. Despite wanting to make the transition as smooth as possible for their mother, they found it difficult to coordinate with Senior Helpers due to scheduling conflicts and an inability to meet their desired arrangements.

On a positive note, another customer points out that although there were some challenges in scheduling, they found the home care workers from Senior Helpers competent and capable. They appreciated that these caregivers were receptive to feedback regarding their mother's needs.

In conclusion, both satisfied and dissatisfied customers present varying experiences with Senior Helpers. While some praise the company's reliability, professionalism, and compassionate approach towards caregiving, others express frustration over scheduling issues and limited caregiver availability. It is important for potential clients to consider these different perspectives when making decisions about in-home care services.

This part of Mishawaka, Indiana, offers a variety of amenities within close proximity, making it convenient for seniors looking to retire in the area. There are several restaurants nearby, catering to different tastes including Cambodian, Mexican, and traditional American cuisine. Additionally, there are pharmacies and medical facilities located within a few miles radius, providing easy access to healthcare services. The neighborhood also features parks for outdoor recreation and relaxation. For those who seek spiritual fulfillment, there are places of worship such as the Basilica of the Sacred Heart and the Islamic Society of Michiana nearby. Furthermore, transportation options like South Bend Station and Nictd's South Shore make it easy for seniors to get around the area. Overall, this part of Mishawaka offers a convenient and diverse living environment for seniors looking to settle down in a welcoming community.

Restaurants

• South Bend Brew Werks (0.1 miles)
• Cambodian Thai (0.1 miles)
• Fiddler's Hearth (0.2 miles)
• Baker's Bar and Grille (0.2 miles)
• Flamingo's Mexican Restaurant & Grocery (0.3 miles)
• Taco Bell (0.3 miles)
• Tippecanoe Place Restaurant (0.3 miles)

Pharmacies

• Mar-Main Pharmacy (0.4 miles)
• Omnicare Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Jewel-Osco Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Beacon Home Care (3.6 miles)

Parks

• Howard Park (0.5 miles)
• Mary Gibbard Park (2.8 miles)
• Battell Park (3.5 miles)

Physicians

• Michiana Obstetrics And Gynecology (0.5 miles)
• Samira H El-Zind MD (0.5 miles)
• Katelyn Yoder, NP - Beacon Bone and Joint Specialists (0.5 miles)
• Crystal Neal, NP - Beacon Medical Group Interventional Radiology and Vascular Specialists (0.5 miles)
• Memorial Children's Hospital Pediatric Multi-Specialty (0.5 miles)
• South Bend Neurology (0.6 miles)
• Colleen Bridget Morrison MD (0.6 miles)

Hospitals

• Memorial Epworth Center (0.6 miles)
• Memorial Hospital (0.6 miles)
• Beacon Children's Hospital (0.6 miles)
• Newbold Philipmemorial Hospital South Bend (0.6 miles)
• Pulmonary Critical Care (0.6 miles)
• Oasb (1.9 miles)
• Allied Physicians Surgery Center (3.4 miles)

Transportation

• South Bend Station (1.8 miles)
• Nictd's South Shore - South Bend Airport (3.5 miles)

Places of Worship

• Basilica of the Sacred Heart (2 miles)
• The Grotto (2 miles)
• Islamic Society of Michiana (3.1 miles)

Theaters

• AMC South Bend 16 (2.9 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.4 miles)