Aperion Care Tolleston Park

Pros

• The staff at Timberview is described as wonderful and polite, contributing to a positive atmosphere for residents and visitors alike.
• Aperion Care Tolleston Park has excellent physical therapy services, with dedicated staff who genuinely help patients achieve their goals.
• Timberview is noted for its cleanliness, impressing visitors with the well-maintained facility.
• Families have expressed gratitude for the support provided by Timberview during the challenging process of placing a loved one in care.
• Some reviewers found the initial impression of Timberview to be positive, highlighting aspects like the friendly receptionist and the facility's appearance.

Cons

• The facility has a persistent smell of urine throughout, indicating poor hygiene and upkeep.
• Unvaccinated patients face an excessively long 13-day quarantine period, which is considered overkill compared to CDC guidelines.
• Meals are consistently served late, reflecting poor kitchen management.
• Daily physical therapy sessions for patients are likely inadequate or not provided at all.
• Staff members exhibit rude behavior when concerns are raised, with no improvement in their attitude despite complaints to management.
• There is a significant staffing turnover, leading to inconsistency in resident care and overall quality of service.
• The administration is perceived as ineffective and unresponsive to family concerns.
• Reports of neglect include a non-mobile resident suffering a broken leg without prompt notification to the family or clear explanations about the incident.
• A nurse was observed giving an insufficient amount of food to a resident, indicating negligence in patient care.
• The facility requires necessary upgrades but lacks investment in improvements and employee training, resulting in staff unprofessionalism and dissatisfaction among employees.

Review

The reviews about various nursing facilities paint a complex and often disheartening picture of the care provided to residents. Many individuals express grave concerns regarding the quality of care, staff behavior, and overall conditions at these facilities. Common complaints include poor food quality, inadequate staffing, unprofessional behavior from caregivers, and insufficient communication with residents’ families. The experiences shared highlight the critical need for improvements in both management practices and resident care protocols.

One facility surfaced repeatedly in negative light is Aperion Care Tolleston Park. Reviewers described their stay as less than satisfactory, noting an unpleasant odor resembling urine throughout the premises. A particularly glaring issue was highlighted regarding the facility's quarantine protocol for unvaccinated individuals without symptoms; many deemed it excessive compared to CDC guidelines that recommend only a five-day quarantine period. Residents also reported daily meal delays, contributing to an environment where basic needs seem unmet—casting doubt on whether patients receive essential physical therapy services.

Conversely, some reviewers acknowledged positive interactions with specific staff members, particularly those involved in physical therapy. One individual recounted their journey toward recovery and attributed their success to the dedicated efforts of therapists at Aperion Care Tolleston Park. However, despite grateful acknowledgments of certain personnel’s hard work, they lamented that the overall experience fell short due to subpar amenities—like malfunctioning air conditioning—and a perception of neglect among other staff members.

In stark contrast to Aperion Care Tolleston Park’s troubling representation are more favorable accounts from facilities like Timberview. Described as clean and accommodating by multiple reviewers, Timberview boasts polite staff members who ensure comfort for both residents and visiting family members alike. The personal narratives shared by families entrusting loved ones to Timberview indicate satisfaction with their decision—a testament perhaps to the importance of atmosphere in such sensitive environments.

However, some visitors caution that appearances can be deceptive. Although initially impressed by Timberview’s cleanliness and friendly receptionists, others noted issues lurking beneath the surface: instances of apparent discontent among staff members—ranging from gossiping during work hours to inconsistent attendance—have raised red flags about workplace culture and its impact on resident care quality. This concern reflects a pervasive notion across several reviews: while some employees exhibit dedication and compassion toward residents, others appear disengaged or resentful about their roles within these care settings.

A consistent theme emerges across all reviews about the pressing need for substantial improvement in administrative policies within these nursing homes. Frustrations arise not only from inadequate staffing but also from a revolving door of leadership unable to establish lasting stability or promote an enriching working environment for employees committed to caring for vulnerable populations. Many families implore potential caretakers considering placing loved ones in these facilities to conduct thorough research based on firsthand accounts—a task made daunting by contrasting experiences shared among different reviewers.

As evident through both glowing testimonials and devastating criticisms alike, choosing a nursing home necessitates careful consideration fueled by genuine insights into day-to-day operations rather than mere aesthetic appeal or marketing tactics. Families seeking solace amid difficult choices must prioritize facilities characterized by consistent quality care standards established through stable administration structures alongside engaged personnel dedicated to improving residents' lives—not just providing basic necessities but fostering holistic well-being in nurturing environments tailored specifically towards them.

Places of Worship

• Trinity United Church of Christ Gary (0.8 miles)
• St Mary Church (4.4 miles)
• Illiana Islamic Association (5.9 miles)
• Woodmar United Methodist Church (6.2 miles)
• St. Paul's Lutheran School (7.8 miles)

Restaurants

• McDonald's (1.6 miles)
• Quaker Steak & Lube (2 miles)
• Pepe's Mexican Restaurant (3.5 miles)
• White Castle (3.7 miles)
• Culver's (3.8 miles)
• McDonald's (3.9 miles)
• Cracker Barrel (5 miles)

Hospitals

• Methodist Hospitals (1.7 miles)
• St Catherine Hospital (5.9 miles)
• St Mary Medical Center Fifth Floor Cancer Ward (6.9 miles)
• Community Hospital MRI Center (7.3 miles)
• Community Hospital (7.4 miles)

Parks

• Washington Park (1.9 miles)
• Central Park (4.4 miles)
• Wicker Memorial Park (5.6 miles)
• Festival Park (6.2 miles)
• Beech Park (6.6 miles)
• The Park (6.9 miles)
• Riverside Park (7.1 miles)

Pharmacies

• Walgreens (3 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.5 miles)
• Quik Scripts (4.6 miles)
• Walgreens (4.9 miles)
• Vyto's Pharmacy in Highland (5.1 miles)

Cafes

• Great Lakes Cafe (3.2 miles)
• Sip Coffee House (5.1 miles)
• Panera Bread (6.7 miles)
• Panera Bread (7.5 miles)
• Starbucks (7.8 miles)

Physicians

• Pediatric Health Care Assoc (5.1 miles)
• East Chicago Dialysis (5.9 miles)
• University of Chicago Health Specialist (6.8 miles)
• Bone & Joint Specialists (6.9 miles)
• Lake Park Clinic (7 miles)
• Community Healthcare System (7.1 miles)
• Gn Endocrinology (7.2 miles)

Theaters

• AMC Schererville 12 (7.9 miles)