700 East 21St Avenue, Gary, IN 46407
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A chorus of family testimonials paints a troubling portrait of a nursing facility that many describe as a place where neglect, mismanagement, and poor communication were chronic problems. Across several accounts, loved ones endured delays in care, unanswered questions, and a sense that residents' health and dignity were compromised. In some cases, families say the facility's failures were linked to serious injuries and even death, prompting settlements, closures, and anger from those who trusted their relatives to be cared for there. The overall picture that emerges from these voices is not a single, uniform experience, but a spectrum of experiences ranging from alarming neglect to moments of praise for some staff members and, in rare instances, observations of a well-kept building and attentive employees.
One of the most grave and recurring concerns centers on pressure sores and other grievous wounds that reportedly went untreated for too long. A family member described a father who developed a pressure sore at the coccyx; despite medical intervention, the wound allegedly progressed to the bone, and the family claims no appropriate action was taken to address the severity. They contend that the lack of timely and proper treatment contributed to the father's decline and eventual death, a loss they believe was preventable. The claim is paired with a stark warning to others: do not send a loved one to this facility. The emotion in this account is raw - anger, fear, and a sense of betrayal - coupled with the belief that inadequate care and neglect were at the heart of the tragedy.
Another review recounts a long history of neglect experienced by a resident described as a lady who endured years of substandard care. The poster asserts there were more than 100 violations of the standard of care and notes that Medicaid and Medicare refused to subsidize the facility due to numerous violations that put patients at risk. The facility is said to have been rated as the 24th worst out of roughly 15,000 nursing homes in a broad survey, and the family claims that they settled a case, implying legal action over grievous harm. The reviewer offers graphic imagery related to the injuries - an infected stump and exposed bone and tendons - to convey the severity of what they witnessed or believe occurred there. The tone is one of anger and condemnation, emphasizing abuse and neglect and celebrating a closure as a form of accountability, while lamenting the missed opportunities for proper care.
Communication and administrative processes also emerge as a major source of frustration. One family member describes repeated difficulties in obtaining information about a resident's income paperwork - they reported leaving messages with multiple staff and receiving no return calls for over a month. This thread underscores a broader theme in the reviews: that even when the care itself was a concern, straightforward communication with the facility could be almost as challenging as the medical issues themselves. Yet not all notes align on this point; another reviewer asserts that the staff, whether nurse or aide, were knowledgeable about high-acuity needs and capable of reaching patients, presenting a counter-narrative of competence and responsiveness in certain interactions.
There are also accounts that read as contradictory across different moments in time or from different vantage points. One reviewer recounts a troubling incident in which relatives attempted to remove a family member, only to have the patient admitted to the hospital without clear information about the location, prompting calls to the police to locate the resident. This experience is described with strong feelings of disrespect and disengagement from the owner and staff. In contrast, another voice paints the facility as a haven - clean, warm, and welcoming, with family-owned operation and staff who are kind and capable, and a report of no COVID-19 cases among residents. The tension between these perspectives highlights how a single facility can be seen in starkly different lights depending on the day, the staff on duty, and the specific resident's needs.
Further testimony centers on the day-to-day realities of living in the facility. A reviewer described a "worst nursing home" experience, condemning the care as terrible and the establishment as low-budget. Concerns included residents bathing in a single shared tub, the absence of showers, and a cook who also did the laundry - paints a picture of resource strain and praksis that many would consider unacceptable in a modern nursing home. The same voice characterizes the environment as run-down - a place that, without the proper infrastructure and staffing, cannot provide appropriate care. Other reviewers echo this sentiment with phrases like "low budget," "very bad communication," and "no lights on," contributing to an overall impression of neglect and discomfort.
Yet there are still snippets of praise that appear amid the criticisms. Some reviewers commend warmth and hospitality in what they describe as a "nice environment" with "warm and friendly staff," or a belief that the facility is well-led and capable of handling complex medical needs. One reviewer even notes a belief that the staff possessed a deep knowledge of patient needs, regardless of whether they were nurses or nursing aides. In some descriptions, the facility is framed as a blessing for those most in need, a family-owned operation cited as a source of genuine care and support. These affirmations offer a counterbalance to the prevailing sense of alarm in other accounts, suggesting that relationships and outcomes at the facility could vary widely by individual experience.
Taken together, these testimonials present a community with strong emotions and divergent experiences. Some families describe work that fell far short of acceptable standards, with dire health consequences and a sense of betrayal that extends beyond individual incidents to the facility's broader culture and governance. Others report moments of warmth, cleanliness, and competent care, including dedicated staff who communicate, listen, and respond to residents' needs. The common thread in many of these narratives is the critical importance of timely medical attention, transparent communication, and a sustained commitment to patient dignity. For anyone considering care at this or a similar facility, the stories underscore the necessity of careful due diligence, direct, ongoing communication with staff, and monitoring of both the medical and administrative aspects of a resident's care.
Simmons Loving Care Health Facility in Gary, IN offers a comprehensive and compassionate assisted living experience for seniors. This facility provides residents with a comfortable and fully furnished living environment, complete with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services to ensure a stress-free lifestyle.
Residents at Simmons Loving Care Health Facility have access to nutritious meals through their dining room, which can accommodate special dietary restrictions. The facility also offers assistance with daily activities such as bathing, dressing, and transfers, ensuring that residents receive the support they need to maintain their independence.
The dedicated staff at Simmons Loving Care Health Facility is available around the clock to provide 24-hour supervision and coordination with healthcare providers. They also offer medication management services to ensure that residents take their medications correctly and on time.
In addition to physical well-being, this facility prioritizes the mental wellness of its residents by offering a mental wellness program. Residents can participate in resident-run activities and scheduled daily activities, fostering social engagement and promoting overall well-being.
Simmons Loving Care Health Facility is conveniently located near various amenities in the Gary area. There are cafes, parks, pharmacies, restaurants, places of worship nearby within easy reach for residents' convenience. Additionally, transportation arrangements are available for medical appointments.
Overall, Simmons Loving Care Health Facility provides a supportive and enriching environment for seniors who require assistance with daily tasks while promoting their independence and well-being.
Simmons Loving Care Health Facility is located at 700 East 21St Avenue, Gary, IN 46407 in Lake County, Indiana
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