Simmons Loving Care Health Facility

700 East 21St Avenue, Gary, IN 46407

For more information about senior living options: (844) 490-3973

2.3 from 16 reviews
5 stars
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Assisted Living

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    Overall Review of Simmons Loving Care Health Facility

    Pros

    • pro The facility is nice and clean.
    • pro The environment is warm and friendly, with hospitable staff.
    • pro The hospitality is impeccable.
    • pro The facility is family-owned and operated.
    • pro The staff are very knowledgeable about their patients and their high acuity needs.
    • pro They know how to reach their patients.
    • pro The staff are doing a great job and have reportedly not had any COVID-19 cases.
    • pro The facility is described as a blessing for those in need.
    • pro The facility is highly recommended.
    • pro The environment is nice and the people are nice.

    Cons

    • pro The staff did nothing to treat the coccyx pressure sore, allowing it to reach the bone.
    • pro The facility was closed for poor care and withholding treatment.
    • pro Medicaid and Medicare refused to subsidize the facility due to numerous violations endangering patients.
    • pro The facility was ranked the 24th worst out of more than 15,000 nursing homes.
    • pro The family documented over a hundred violations of the standard of care.
    • pro The family claimed photos showed an infected stump and exposed bone and tendons caused by the facility.
    • pro The facility was described as closed for abuse and neglect.
    • pro Communication at the facility was very bad, with income paperwork inquiries going unanswered.
    • pro The owner and staff were described as inconsiderate and disrespectful.

    Review

    A chorus of family testimonials paints a troubling portrait of a nursing facility that many describe as a place where neglect, mismanagement, and poor communication were chronic problems. Across several accounts, loved ones endured delays in care, unanswered questions, and a sense that residents' health and dignity were compromised. In some cases, families say the facility's failures were linked to serious injuries and even death, prompting settlements, closures, and anger from those who trusted their relatives to be cared for there. The overall picture that emerges from these voices is not a single, uniform experience, but a spectrum of experiences ranging from alarming neglect to moments of praise for some staff members and, in rare instances, observations of a well-kept building and attentive employees.

    One of the most grave and recurring concerns centers on pressure sores and other grievous wounds that reportedly went untreated for too long. A family member described a father who developed a pressure sore at the coccyx; despite medical intervention, the wound allegedly progressed to the bone, and the family claims no appropriate action was taken to address the severity. They contend that the lack of timely and proper treatment contributed to the father's decline and eventual death, a loss they believe was preventable. The claim is paired with a stark warning to others: do not send a loved one to this facility. The emotion in this account is raw - anger, fear, and a sense of betrayal - coupled with the belief that inadequate care and neglect were at the heart of the tragedy.

    Another review recounts a long history of neglect experienced by a resident described as a lady who endured years of substandard care. The poster asserts there were more than 100 violations of the standard of care and notes that Medicaid and Medicare refused to subsidize the facility due to numerous violations that put patients at risk. The facility is said to have been rated as the 24th worst out of roughly 15,000 nursing homes in a broad survey, and the family claims that they settled a case, implying legal action over grievous harm. The reviewer offers graphic imagery related to the injuries - an infected stump and exposed bone and tendons - to convey the severity of what they witnessed or believe occurred there. The tone is one of anger and condemnation, emphasizing abuse and neglect and celebrating a closure as a form of accountability, while lamenting the missed opportunities for proper care.

    Communication and administrative processes also emerge as a major source of frustration. One family member describes repeated difficulties in obtaining information about a resident's income paperwork - they reported leaving messages with multiple staff and receiving no return calls for over a month. This thread underscores a broader theme in the reviews: that even when the care itself was a concern, straightforward communication with the facility could be almost as challenging as the medical issues themselves. Yet not all notes align on this point; another reviewer asserts that the staff, whether nurse or aide, were knowledgeable about high-acuity needs and capable of reaching patients, presenting a counter-narrative of competence and responsiveness in certain interactions.

    There are also accounts that read as contradictory across different moments in time or from different vantage points. One reviewer recounts a troubling incident in which relatives attempted to remove a family member, only to have the patient admitted to the hospital without clear information about the location, prompting calls to the police to locate the resident. This experience is described with strong feelings of disrespect and disengagement from the owner and staff. In contrast, another voice paints the facility as a haven - clean, warm, and welcoming, with family-owned operation and staff who are kind and capable, and a report of no COVID-19 cases among residents. The tension between these perspectives highlights how a single facility can be seen in starkly different lights depending on the day, the staff on duty, and the specific resident's needs.

    Further testimony centers on the day-to-day realities of living in the facility. A reviewer described a "worst nursing home" experience, condemning the care as terrible and the establishment as low-budget. Concerns included residents bathing in a single shared tub, the absence of showers, and a cook who also did the laundry - paints a picture of resource strain and praksis that many would consider unacceptable in a modern nursing home. The same voice characterizes the environment as run-down - a place that, without the proper infrastructure and staffing, cannot provide appropriate care. Other reviewers echo this sentiment with phrases like "low budget," "very bad communication," and "no lights on," contributing to an overall impression of neglect and discomfort.

    Yet there are still snippets of praise that appear amid the criticisms. Some reviewers commend warmth and hospitality in what they describe as a "nice environment" with "warm and friendly staff," or a belief that the facility is well-led and capable of handling complex medical needs. One reviewer even notes a belief that the staff possessed a deep knowledge of patient needs, regardless of whether they were nurses or nursing aides. In some descriptions, the facility is framed as a blessing for those most in need, a family-owned operation cited as a source of genuine care and support. These affirmations offer a counterbalance to the prevailing sense of alarm in other accounts, suggesting that relationships and outcomes at the facility could vary widely by individual experience.

    Taken together, these testimonials present a community with strong emotions and divergent experiences. Some families describe work that fell far short of acceptable standards, with dire health consequences and a sense of betrayal that extends beyond individual incidents to the facility's broader culture and governance. Others report moments of warmth, cleanliness, and competent care, including dedicated staff who communicate, listen, and respond to residents' needs. The common thread in many of these narratives is the critical importance of timely medical attention, transparent communication, and a sustained commitment to patient dignity. For anyone considering care at this or a similar facility, the stories underscore the necessity of careful due diligence, direct, ongoing communication with staff, and monitoring of both the medical and administrative aspects of a resident's care.

    Features

    Housing

    • 46 resident community capacity 46 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Simmons Loving Care Health Facility in Gary, IN offers a comprehensive and compassionate assisted living experience for seniors. This facility provides residents with a comfortable and fully furnished living environment, complete with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services to ensure a stress-free lifestyle.

    Residents at Simmons Loving Care Health Facility have access to nutritious meals through their dining room, which can accommodate special dietary restrictions. The facility also offers assistance with daily activities such as bathing, dressing, and transfers, ensuring that residents receive the support they need to maintain their independence.

    The dedicated staff at Simmons Loving Care Health Facility is available around the clock to provide 24-hour supervision and coordination with healthcare providers. They also offer medication management services to ensure that residents take their medications correctly and on time.

    In addition to physical well-being, this facility prioritizes the mental wellness of its residents by offering a mental wellness program. Residents can participate in resident-run activities and scheduled daily activities, fostering social engagement and promoting overall well-being.

    Simmons Loving Care Health Facility is conveniently located near various amenities in the Gary area. There are cafes, parks, pharmacies, restaurants, places of worship nearby within easy reach for residents' convenience. Additionally, transportation arrangements are available for medical appointments.

    Overall, Simmons Loving Care Health Facility provides a supportive and enriching environment for seniors who require assistance with daily tasks while promoting their independence and well-being.

    Nearby Places of Interest

    Parks

    • Washington Park (0.6 miles)
    • Festival Park (4.6 miles)
    • Central Park (6.2 miles)
    • Wicker Memorial Park (7.6 miles)

    Places of Worship

    • Trinity United Church of Christ Gary (1.3 miles)
    • St Mary Church (6.2 miles)
    • Illiana Islamic Association (7.9 miles)
    • Woodmar United Methodist Church (8.2 miles)

    Cafes

    • Great Lakes Cafe (1.8 miles)
    • Sip Coffee House (7.1 miles)
    • Panera Bread (7.6 miles)
    • Starbucks (7.7 miles)
    • Panera Bread (7.8 miles)
    • Starbucks (7.8 miles)
    • Starbucks (8.2 miles)

    Hospitals

    • Methodist Hospitals (2 miles)
    • St Mary Medical Center Fifth Floor Cancer Ward (5.8 miles)
    • St Catherine Hospital (7.3 miles)
    • Northwest Health Urgent Care-Portage (7.8 miles)
    • Porter Portage Hospital Campus (7.8 miles)
    • Portage Outpatient Clinic (8.1 miles)
    • Community Hospital MRI Center (8.3 miles)

    Restaurants

    • McDonald's (2.3 miles)
    • McDonald's (3.4 miles)
    • Quaker Steak & Lube (4 miles)
    • Wendy's (4.4 miles)
    • Denny's (4.6 miles)
    • Montego Bay Grille (5.1 miles)
    • McDonald's (5.1 miles)

    Pharmacies

    • CVS Pharmacy (4.1 miles)
    • Walgreens (4.5 miles)
    • Walgreens (4.9 miles)
    • CVS Pharmacy (5 miles)
    • CVS Pharmacy (6 miles)
    • Walgreens (6.1 miles)
    • Quik Scripts (6.4 miles)

    Physicians

    • Bone & Joint Specialists (5.7 miles)
    • Lake Park Clinic (5.8 miles)
    • Gn Endocrinology (6 miles)
    • Pediatric Health Care Assoc (7.1 miles)
    • Family Surgical Solutions (7.4 miles)
    • East Chicago Dialysis (7.4 miles)
    • Christina Huynh DO (7.6 miles)

    Frequently Asked Questions

    Where is Simmons Loving Care Health Facility?

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