South Shore Health & Rehabilitation Center

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South Shore Health & Rehabilitation Center South Shore Health & Rehabilitation Center South Shore Health & Rehabilitation Center South Shore Health & Rehabilitation Center

South Shore Health & Rehabilitation Center

353 Tyler Street, Gary, IN 46402

For more information about senior living options: (844) 490-3973

3.1 from 35 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
3
1 stars
12

Assisted Living Skilled Nursing Facility

South Shore Health & Rehabilitation Center Costs & Pricing

South Shore Health & Rehabilitation Center offers competitive pricing for its accommodations compared to both Lake County and the larger context of Indiana. For instance, a studio at South Shore is priced at $2,595 per month, significantly lower than Lake County's average of $3,986 and even more favorable than the state average of $3,258. Similarly, one-bedroom units are available for $2,795, again undercutting Lake County's rate of $3,652 and remaining attractive against Indiana's figure of $3,300. The center's two-bedroom option at $3,295 also reveals a cost-effective choice in comparison to Lake County's rates that exceed $4,460 while still being within reach relative to the state average of $3,208. Overall, South Shore presents an appealing financial perspective for those considering long-term care options in this region.

Floor plansSouth Shore Health & Rehabilitation CenterLake CountyIndiana
Studio$2,595$3,986$3,258
1 Bedroom$2,795$3,652$3,300
2 Bedrooms$3,295$4,460$3,208

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    Overall Review of South Shore Health & Rehabilitation Center

    Pros

    • pro The staff are kind and attentive, taking good care of residents and showing concern for their health.
    • pro The facility is described as clean, quiet, and free of odors.
    • pro The nursing and therapy staff are friendly, always smiling and respectful toward residents and their families.
    • pro Therapy and activity programs are praised as effective and enjoyable.
    • pro Residents feel supported and cared for, with staff who treat them like family.
    • pro South shore health and rehabilitation center is described by reviewers as one of the best nursing homes they've been at, with a clean facility and a welcoming atmosphere.

    Cons

    • pro The director of nursing Nora Jordan treats family members and staff like they are beneath her.
    • pro The facility is dirty and filled with bed bugs.
    • pro The nurses are unskilled with poor attitudes.
    • pro Management is incompetent and lazy.
    • pro The staff neglect residents, leaving them in bedpans or soiled for hours.
    • pro There are reports of rodents, cockroaches, and other pests.
    • pro The dishwashing area waste runs into a garbage can in the basement, indicating unsanitary conditions.
    • pro The food is horrendous.
    • pro The receptionist has a horrible attitude; the social worker can be brash and unfriendly.
    • pro The DON allegedly lied and refused to speak with families; some staff failed to provide proper care.
    • pro The facility is severely understaffed; there are too few nurses for too many residents.
    • pro Multiple residents have died in the facility within a short period.
    • pro The place is a dump and should be shut down.

    Review

    The collection of remarks about this rehabilitation and nursing facility paints a picture of a place that many see as dangerously inconsistent. On one end, there are heartfelt testimonials about care, kindness, and meaningful therapy; on the other, a chorus of distressing reports about cleanliness, safety, and professionalism. Several families describe a facility where the exterior may not look impressive, but the impression inside can swing dramatically from "amazing" to "complete horror" within the same week or even the same patient experience. Taken together, the reviews reveal a landscape of highly variable quality, with some residents thriving in a supportive environment and others suffering from neglect, pest problems, and poor management.

    A substantial portion of the reviews focus on serious concerns about cleanliness and safety. Multiple comments allege that the building is dirty, smells, and harbors pests such as bed bugs, cockroaches, and rodents. One reviewer mentions a "filthy place" with "under paid workers," while another notes that there are "bed bugs" and roaches detectable in rooms and common areas. There are specific complaints about a failed dishwashing process and waste running into a basement garbage can, all of which contribute to a sense that basic hygienic standards are not consistently upheld. Some reviewers even call for health department intervention, implying that the facility would fail inspections or put residents at risk if not addressed. The recurring theme is that the facility's exterior appearance does not reflect the underlying concerns about environmental conditions and sanitation.

    In the realm of patient care, the sentiment is similarly split. There are accounts of compassionate, attentive staff, including nurses, aides, social workers, and therapy teams who treat residents with kindness, listen to concerns, and provide meaningful activities and rehabilitation programs. One reviewer describes the experience as "beautiful and wonderful," crediting good therapy, daily activities, and a sense of being cared for like family. Therapy and activity programs receive particular praise from several residents, with statements like "the therapy and activity programs are great" and "the staff treated me well from top to bottom." In contrast, other reviews recount experiences of neglect, delays in medication administration, and inadequate response to needs - ranging from not being turned or checked promptly to being left on a bedpan for extended periods or being transported to the hospital after a head injury in what someone described as a preventable incident.

    Interpersonal dynamics and the tone set by management also feature prominently in the feedback. Some reviewers accuse leadership of incompetence and a dismissive or confrontational attitude toward family members. There are explicit complaints about the director of nursing and management, with one account naming a specific DON and describing a frank sense that families' questions are not addressed. A few reviewers recount negative experiences with reception staff and social workers, including claims of rude behavior and perceived brusqueness that escalated a family's worry about a loved one's psychosocial and medical assessment. In a few instances, reviewers describe a sense of powerlessness when trying to obtain information or advocate for their relatives, contributing to a perception that while some staff are caring, others are disengaged or overwhelmed by workloads.

    Amid the heavy criticism, there are also strong affirmations of positive experiences. A number of reviews highlight consistently friendly, patient, and respectful staff who genuinely care about residents' well-being. Some residents and families emphasize the warmth of social workers, the attentiveness of aides, and the genuine compassion of therapists. One reviewer calls the facility "one of the best nursing homes" they've been in, praising cleanliness, staff attentiveness, and the feeling of being cared for as family. Another mentions that even when the facility is not perfect, the people within it can make a lasting difference - citing improved mobility, social engagement, and a sense of hope arising from good therapy sessions. In some accounts, even if there are complaints about certain days or shifts, residents report feeling well cared for on balance and express gratitude for the support they receive.

    The reviews collectively convey a sense of dramatic variability tied to staffing, accountability, and resource availability. Several comments imply that when staffing is sufficient and leadership responsive, the facility can deliver high-quality care, supportive therapy, and a positive environment. When staffing is thin, management is perceived as ineffective, and attention to cleanliness and safety lapses, the experience can deteriorate quickly, leaving families anxious and residents at risk. One reviewer even recounts a personal tragedy - the passing of a relative and a difficult, unresolved conversation with the DON - suggesting that communication gaps and perceived indifference can amplify distress during vulnerable times. The recurring motif is that accountability and consistent standards are central to the overall experience.

    In sum, the facility emerges as a place of stark contrasts. For some residents, it represents a welcoming, well-structured rehab environment with strong therapy programs and caring staff who treat patients with dignity and respect. For others, it feels like a neglectful, unsafe setting plagued by pests, delays, and inconsistent leadership. The mixed bag of experiences underscores a broader message: quality appears to be highly variable, hinging on individual staff members, shift coverage, and how well management responds to concerns. Families weighing this facility against others would likely find compelling reasons on both sides - reasons to hope for excellent, compassionate care and reasons to worry about safety, cleanliness, and reliable communication.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (24 miles away) Chicago Midway (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The South Shore Health & Rehabilitation Center in Gary, IN is a skilled nursing facility that provides comprehensive care services to its residents. This community offers a range of amenities to enhance the comfort and well-being of its residents.

    Residents at South Shore Health & Rehabilitation Center can enjoy the convenience of an on-site beauty salon, allowing them to maintain their appearance without leaving the facility. They can also relax and unwind while enjoying cable or satellite TV in their fully furnished rooms. Community operated transportation is available for residents who need assistance with getting around.

    For those who wish to stay connected and engaged, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining experience with specially prepared meals to accommodate any dietary restrictions. There is also a kitchenette available for those who prefer to prepare their own meals.

    Keeping active and fit is made easy with the fitness room available for residents' use. There is also a gaming room where residents can indulge in recreational activities. The outdoor space offers opportunities for fresh air and relaxation in the garden area.

    Residents can take advantage of housekeeping services to ensure their living spaces are always clean and well-maintained. Move-in coordination is provided to assist new residents with a smooth transition into the community.

    Care services at South Shore Health & Rehabilitation Center are extensive, with 24-hour supervision ensuring round-the-clock support and assistance when needed. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. In addition, medication management ensures that residents receive timely doses of their prescribed medications.

    Residents with specific dietary needs, including diabetes diets or special restrictions, will have their needs catered to with customized meal preparation and service. Transportation arrangements are made for medical appointments or other outings as needed.

    In terms of activities, South Shore Health & Rehabilitation Center offers concierge services to assist residents in planning day trips or accessing various resources within the surrounding area. Fitness programs are available to encourage residents to stay active and healthy. Resident-run activities and scheduled daily activities foster social interaction and engagement.

    Located in Gary, IN, South Shore Health & Rehabilitation Center is conveniently situated near cafes, parks, restaurants, places of worship, and hospitals. This allows residents to easily access additional amenities and services in the local community.

    Overall, South Shore Health & Rehabilitation Center provides a comfortable and supportive environment for individuals seeking skilled nursing care with a range of amenities and services to support their physical, emotional, and social well-being.

    Nearby Places of Interest

    Hospitals

    • Methodist Hospitals (0.6 miles)
    • St Catherine Hospital (5.6 miles)
    • St Mary Medical Center Fifth Floor Cancer Ward (7.8 miles)
    • Community Hospital (9 miles)
    • Portage Outpatient Clinic (9.1 miles)
    • Northwest Health Urgent Care-Portage (9.4 miles)

    Parks

    • Washington Park (1.3 miles)
    • Central Park (6.5 miles)
    • Festival Park (6.5 miles)
    • Wicker Memorial Park (7.2 miles)
    • Beech Park (8 miles)
    • Riverside Park (8.4 miles)
    • The Park (8.8 miles)

    Cafes

    • Great Lakes Cafe (1.4 miles)
    • Sip Coffee House (6.8 miles)
    • Panera Bread (8.7 miles)
    • Starbucks (9.1 miles)
    • Panera Bread (9.3 miles)
    • Panera Bread (9.3 miles)
    • Starbucks (9.4 miles)

    Places of Worship

    • Trinity United Church of Christ Gary (1.6 miles)
    • St Mary Church (6.5 miles)
    • Woodmar United Methodist Church (7.3 miles)
    • Illiana Islamic Association (7.7 miles)
    • St. Paul's Lutheran School (9.2 miles)

    Restaurants

    • McDonald's (3.5 miles)
    • Quaker Steak & Lube (3.7 miles)
    • McDonald's (4.3 miles)
    • Pepe's Mexican Restaurant (5.5 miles)
    • White Castle (5.6 miles)
    • McDonald's (5.7 miles)
    • Culver's (5.8 miles)

    Pharmacies

    • Walgreens (5.1 miles)
    • Walgreens (5.5 miles)
    • CVS Pharmacy (5.8 miles)
    • Walgreens (5.9 miles)
    • Walgreens (6 miles)
    • Walgreens (6.4 miles)
    • CVS Pharmacy (6.5 miles)

    Physicians

    • East Chicago Dialysis (5.8 miles)
    • Pediatric Health Care Assoc (7.1 miles)
    • Bone & Joint Specialists (7.7 miles)
    • Lake Park Clinic (7.7 miles)
    • Gn Endocrinology (7.9 miles)
    • Premier Oncology Hematology Associates (8.7 miles)
    • University of Chicago Health Specialist (8.8 miles)

    Frequently Asked Questions

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