South Shore Health & Rehabilitation Center
Save353 Tyler Street, Gary, IN 46402
For more information about senior living options: (844) 490-3973
South Shore Health & Rehabilitation Center offers competitive pricing for its accommodations compared to both Lake County and the larger context of Indiana. For instance, a studio at South Shore is priced at $2,595 per month, significantly lower than Lake County's average of $3,986 and even more favorable than the state average of $3,258. Similarly, one-bedroom units are available for $2,795, again undercutting Lake County's rate of $3,652 and remaining attractive against Indiana's figure of $3,300. The center's two-bedroom option at $3,295 also reveals a cost-effective choice in comparison to Lake County's rates that exceed $4,460 while still being within reach relative to the state average of $3,208. Overall, South Shore presents an appealing financial perspective for those considering long-term care options in this region.
| Floor plans | South Shore Health & Rehabilitation Center | Lake County | Indiana |
|---|---|---|---|
| Studio | $2,595 | $3,986 | $3,258 |
| 1 Bedroom | $2,795 | $3,652 | $3,300 |
| 2 Bedrooms | $3,295 | $4,460 | $3,208 |
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The collection of remarks about this rehabilitation and nursing facility paints a picture of a place that many see as dangerously inconsistent. On one end, there are heartfelt testimonials about care, kindness, and meaningful therapy; on the other, a chorus of distressing reports about cleanliness, safety, and professionalism. Several families describe a facility where the exterior may not look impressive, but the impression inside can swing dramatically from "amazing" to "complete horror" within the same week or even the same patient experience. Taken together, the reviews reveal a landscape of highly variable quality, with some residents thriving in a supportive environment and others suffering from neglect, pest problems, and poor management.
A substantial portion of the reviews focus on serious concerns about cleanliness and safety. Multiple comments allege that the building is dirty, smells, and harbors pests such as bed bugs, cockroaches, and rodents. One reviewer mentions a "filthy place" with "under paid workers," while another notes that there are "bed bugs" and roaches detectable in rooms and common areas. There are specific complaints about a failed dishwashing process and waste running into a basement garbage can, all of which contribute to a sense that basic hygienic standards are not consistently upheld. Some reviewers even call for health department intervention, implying that the facility would fail inspections or put residents at risk if not addressed. The recurring theme is that the facility's exterior appearance does not reflect the underlying concerns about environmental conditions and sanitation.
In the realm of patient care, the sentiment is similarly split. There are accounts of compassionate, attentive staff, including nurses, aides, social workers, and therapy teams who treat residents with kindness, listen to concerns, and provide meaningful activities and rehabilitation programs. One reviewer describes the experience as "beautiful and wonderful," crediting good therapy, daily activities, and a sense of being cared for like family. Therapy and activity programs receive particular praise from several residents, with statements like "the therapy and activity programs are great" and "the staff treated me well from top to bottom." In contrast, other reviews recount experiences of neglect, delays in medication administration, and inadequate response to needs - ranging from not being turned or checked promptly to being left on a bedpan for extended periods or being transported to the hospital after a head injury in what someone described as a preventable incident.
Interpersonal dynamics and the tone set by management also feature prominently in the feedback. Some reviewers accuse leadership of incompetence and a dismissive or confrontational attitude toward family members. There are explicit complaints about the director of nursing and management, with one account naming a specific DON and describing a frank sense that families' questions are not addressed. A few reviewers recount negative experiences with reception staff and social workers, including claims of rude behavior and perceived brusqueness that escalated a family's worry about a loved one's psychosocial and medical assessment. In a few instances, reviewers describe a sense of powerlessness when trying to obtain information or advocate for their relatives, contributing to a perception that while some staff are caring, others are disengaged or overwhelmed by workloads.
Amid the heavy criticism, there are also strong affirmations of positive experiences. A number of reviews highlight consistently friendly, patient, and respectful staff who genuinely care about residents' well-being. Some residents and families emphasize the warmth of social workers, the attentiveness of aides, and the genuine compassion of therapists. One reviewer calls the facility "one of the best nursing homes" they've been in, praising cleanliness, staff attentiveness, and the feeling of being cared for as family. Another mentions that even when the facility is not perfect, the people within it can make a lasting difference - citing improved mobility, social engagement, and a sense of hope arising from good therapy sessions. In some accounts, even if there are complaints about certain days or shifts, residents report feeling well cared for on balance and express gratitude for the support they receive.
The reviews collectively convey a sense of dramatic variability tied to staffing, accountability, and resource availability. Several comments imply that when staffing is sufficient and leadership responsive, the facility can deliver high-quality care, supportive therapy, and a positive environment. When staffing is thin, management is perceived as ineffective, and attention to cleanliness and safety lapses, the experience can deteriorate quickly, leaving families anxious and residents at risk. One reviewer even recounts a personal tragedy - the passing of a relative and a difficult, unresolved conversation with the DON - suggesting that communication gaps and perceived indifference can amplify distress during vulnerable times. The recurring motif is that accountability and consistent standards are central to the overall experience.
In sum, the facility emerges as a place of stark contrasts. For some residents, it represents a welcoming, well-structured rehab environment with strong therapy programs and caring staff who treat patients with dignity and respect. For others, it feels like a neglectful, unsafe setting plagued by pests, delays, and inconsistent leadership. The mixed bag of experiences underscores a broader message: quality appears to be highly variable, hinging on individual staff members, shift coverage, and how well management responds to concerns. Families weighing this facility against others would likely find compelling reasons on both sides - reasons to hope for excellent, compassionate care and reasons to worry about safety, cleanliness, and reliable communication.
The South Shore Health & Rehabilitation Center in Gary, IN is a skilled nursing facility that provides comprehensive care services to its residents. This community offers a range of amenities to enhance the comfort and well-being of its residents.
Residents at South Shore Health & Rehabilitation Center can enjoy the convenience of an on-site beauty salon, allowing them to maintain their appearance without leaving the facility. They can also relax and unwind while enjoying cable or satellite TV in their fully furnished rooms. Community operated transportation is available for residents who need assistance with getting around.
For those who wish to stay connected and engaged, there is a computer center with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining experience with specially prepared meals to accommodate any dietary restrictions. There is also a kitchenette available for those who prefer to prepare their own meals.
Keeping active and fit is made easy with the fitness room available for residents' use. There is also a gaming room where residents can indulge in recreational activities. The outdoor space offers opportunities for fresh air and relaxation in the garden area.
Residents can take advantage of housekeeping services to ensure their living spaces are always clean and well-maintained. Move-in coordination is provided to assist new residents with a smooth transition into the community.
Care services at South Shore Health & Rehabilitation Center are extensive, with 24-hour supervision ensuring round-the-clock support and assistance when needed. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. In addition, medication management ensures that residents receive timely doses of their prescribed medications.
Residents with specific dietary needs, including diabetes diets or special restrictions, will have their needs catered to with customized meal preparation and service. Transportation arrangements are made for medical appointments or other outings as needed.
In terms of activities, South Shore Health & Rehabilitation Center offers concierge services to assist residents in planning day trips or accessing various resources within the surrounding area. Fitness programs are available to encourage residents to stay active and healthy. Resident-run activities and scheduled daily activities foster social interaction and engagement.
Located in Gary, IN, South Shore Health & Rehabilitation Center is conveniently situated near cafes, parks, restaurants, places of worship, and hospitals. This allows residents to easily access additional amenities and services in the local community.
Overall, South Shore Health & Rehabilitation Center provides a comfortable and supportive environment for individuals seeking skilled nursing care with a range of amenities and services to support their physical, emotional, and social well-being.
South Shore Health & Rehabilitation Center offers competitive pricing for its accommodations compared to both Lake County and the larger context of Indiana. For instance, a studio at South Shore is priced at $2,595 per month, significantly lower than Lake County's average of $3,986 and even more favorable than the state average of $3,258. Similarly, one-bedroom units are available for $2,795, again undercutting Lake County's rate of $3,652 and remaining attractive against Indiana's figure of $3,300. The center's two-bedroom option at $3,295 also reveals a cost-effective choice in comparison to Lake County's rates that exceed $4,460 while still being within reach relative to the state average of $3,208. Overall, South Shore presents an appealing financial perspective for those considering long-term care options in this region.
South Shore Health & Rehabilitation Center is located at 353 Tyler Street, Gary, IN 46402 in Lake County, Indiana
South Shore Health & Rehabilitation Center on seniors.fyi includes 4 photos including images showing rehabilitation, exercise equipment, pathway, landscaping, outdoor, gym, bright lighting, building, and more.
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