Colonial Nursing Home
Save119 North Indiana Avenue, Crown Point, IN 46307
For more information about senior living options: (844) 490-3973
Colonial Nursing and Rehab seems to be a place that evokes strong and divergent opinions from families and visitors. On one hand, there are heartfelt tributes to individual caregivers who brought warmth, competence, and real progress to residents in their care. On the other hand, there are alarming accounts of neglect, mismanagement, and safety concerns that left families deeply unsettled. Taken together, the collective voices paint a facility that is deeply loved by some for the personal care they received, while fiercely criticized by others for what they describe as preventable harm and systemic gaps.
Several families describe navigating serious health concerns that they believe were mishandled or delayed at Colonial. One sister's experience is recounted with particular frustration: after a fall and a hip injury, the goal was rehab and a safe return home. The family argues that a sudden change in mental status was a UTI, and that staff appeared to miss early indicators despite repeated warnings. They say two tests were not processed because they were too old, and that a third test came back positive too late to guide timely treatment. They claim a culture test didn't grow, a decision they view as negligence, especially given their insistence that the issue was more straightforward than staff seemed to acknowledge. The situation reportedly deteriorated further as dehydration and lab results were not managed in a timely way, ultimately leading to discharge in worse shape than at admission. The family concluded that their concerns were ignored despite repeated attempts to bring a different perspective to the case.
There are also stories of deeply positive experiences centered on specific staff members who are repeatedly praised for their skill and compassion. In one account, two therapists, Jasmine and Sway, are singled out as "the very best" and described as transformative for a patient's strength, mobility, and overall well-being. They are joined by nurses and CNAs - Jay (RN), Michelle, and Diane - who are described as "incredible human beings" and devoted team players. The sentiment is clear: when these individuals were involved, the care felt personal, attentive, and genuinely kind. Some reviewers even suggest that the consistency of these caregivers made the difference between a decent stay and a truly meaningful recovery experience.
By contrast, other families recount experiences that strike fear or anger. One account describes a scene where a resident was found slumped over in a wheelchair with an empty oxygen tank, incoherent and non-responsive, and claims the night shift nurse minimized the severity of the situation. The reviewer alleges the staff deflected responsibility, labeling their concerns as unfounded and arguing about the validity of the observation. This language underscores a belief that urgent needs were not addressed promptly, and that patient safety could have been compromised. Additional comments point to a broader pattern of neglect - poor communication with families, questions about the adequacy of monitoring and responsiveness, and concerns about the facility's overall level of care.
Beyond individual incidents, the facility's environment emerges in mixed tones. Some reviewers describe Colonial as well-kept, clean, and welcoming, with staff who are friendly, professional, and dedicated to patient well-being. There are mentions of modern equipment, effective wound care, and an atmosphere that feels like "caregivers who treat residents like family." Others characterize the exact same place as a "dump" or a "scam," highlighting outdated facilities, fire hazards, malfunctioning or insufficient equipment, and a general sense that the building itself detracts from the care that occurs within. Some readers report hot rooms, slow or absent emergency call responses, and a lack of emergency button coverage in bathrooms. A few even recount disquieting experiences during admissions or a sense that the facility prioritizes appearances or administrative metrics over resident safety and comfort.
The reviews also illustrate the human side of navigating nursing home care - the admissions process, communications, and the diversity of staff turnover. Several mentions praise an Admissions Director, particularly a staff member named Janielle Johnson, for making the process smoother and more reassuring during what is inherently stressful for families. Other comments emphasize the importance of asking about current staff - whether the caregivers cited in glowing reviews are still on duty, given that staffing patterns can change quickly in long-term care settings. This thread underlines the real-world concern families have about continuity of care and the impact of staff changes on residents' welfare.
Ultimately, the collective picture is one of a facility that cannot be easily categorized as simply "good" or "bad." There are entries that would lead a reader to avoid Colonial at all costs, citing severe concerns about dehydration, untreated infections, delayed diagnostics, poor call systems, and neglectful responses to emergencies. There are also entries that celebrate specific staff members and describe environments where residents felt seen, valued, and well cared for. The variance suggests that experiences may be highly dependent on which staff members are present, when events occur, and how closely families are able to monitor and advocate for their loved ones.
For anyone considering Colonial Nursing and Rehab, the reviews emphasize two practical takeaways. First, there appears to be substantial variability in care quality, both positive and negative, tied to individual caregivers and shifts. Prospective families might want to conduct unannounced visits, ask pointed questions about staff availability, and inquire about recent staffing changes before deciding. Second, the importance of proactive medical oversight is underscored by the healthcare concerns voiced in several accounts - UTI recognition, dehydration, timely lab work, and appropriate interventions. While some residents and families report outstanding, compassionate care, others worry about safety, responsiveness, and the adequacy of monitoring. The overarching message is clear: diligence, vigilance, and direct engagement with both staff and administrators are essential when evaluating this facility for a loved one.
The Colonial Nursing Home, located in Crown Point, IN, is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also offered for those with specific health needs.
Residents at the Colonial Nursing Home can enjoy a variety of amenities that promote comfort and convenience. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected. A dining room serves restaurant-style meals with special dietary options available. Housekeeping services ensure a clean and tidy living environment. The fully furnished rooms offer private bathrooms and Wi-Fi/high-speed internet access.
The community also emphasizes the importance of physical well-being with its fitness room, wellness center, and outdoor space for relaxation or exercise. Social activities play an important role in promoting engagement among residents, who can participate in resident-run activities or join scheduled daily activities organized by the community. Planned day trips provide opportunities for exploration outside the community.
Located near various local amenities, residents have access to 3 nearby cafes offering dining options outside the community setting. There is also a park nearby for enjoying outdoor activities. Pharmacies and physicians are conveniently located nearby to cater to healthcare needs. Moreover, numerous restaurants offer additional dining choices, ensuring culinary variety for residents.
With its comprehensive care services, array of amenities, and proximity to essential facilities like hospitals and places of worship, the Colonial Nursing Home strives to provide a supportive environment where residents can age comfortably while receiving quality care assistance.
Located in Crown Point, Indiana, this neighborhood offers a variety of amenities within close proximity. With several restaurants such as Culver's and Pepe's Mexican Restaurant nearby, residents have convenient dining options. Access to medical care is also readily available with physicians' offices like Eagle Eye Optique and hospitals such as Franciscan St Anthony Health within a short distance. Additionally, pharmacies like Walgreens and cafes like Starbucks are easily accessible for everyday needs. For leisure activities, parks like Lemon Lake County Park and Redar Park provide opportunities for outdoor recreation. This area also offers places of worship for spiritual fulfillment, including St Matthias Church and Suncrest Christian Church. Overall, this neighborhood provides a mix of practical conveniences and recreational opportunities for seniors considering senior living in the Crown Point area.
Colonial Nursing Home is located at 119 North Indiana Avenue, Crown Point, IN 46307 in Porter County, Indiana
Colonial Nursing Home on seniors.fyi includes 4 photos including images showing bedroom, porch, decor, architecture, stairs, and more.
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