Overall Review of Anchor Home Health Care
common
11 reviews mention this
Caregivers feel kind and attentive
Many reviews describe nurses and therapists as kind, patient, and responsive.
Several residents and family members say the nurses and therapists act with patience and kindness. Multiple reviewers mention staff taking time to answer questions and stay in touch, and a few describe feeling more at ease during the home care process. Others also highlight professionalism and the sense that staff try to understand needs and deliver on requests.
caveat
8 reviews mention this
Staffing communication can be unreliable
Communication and scheduling problems come up repeatedly, including missed calls and no-shows.
A number of reviewers report that they were not called back or received no updates after leaving messages. Several also describe no-shows or visits that happen much later than expected, along with office staff that do not answer phones. In addition, at least one review describes ongoing difficulty getting timely scheduling help for ordered services.
caveat
4 reviews mention this
Some care coverage gets interrupted
Some families report disruptions when coverage or approved services do not follow through.
A few reviews describe situations where staffing coverage did not materialize as promised, including delays tied to finding a CNA. Others report being told services could not be provided after an initial assurance, leaving a child without needed help. At least one reviewer also describes care stopping without notice after scheduling problems.
caveat
4 reviews mention this
Clinical competence is mixed
Reviews include serious concerns about clinical handling and technical follow-through.
While some reviewers praise staff professionalism and care delivery, other reviews raise urgent concerns. One reviewer alleges improper handling around an open wound and links it to a severe infection. Another describes problems with managing specialized care tasks, leading to emergency contact with surgical teams for help. A separate review also raises claims of neglect that affected a child’s condition, alongside repeated scheduling failures.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
Located in Crown Point, Indiana, this area offers a variety of amenities within close proximity. With several physicians' offices, hospitals, and pharmacies nearby, residents can easily access healthcare services. There are also a range of dining options including Tavern On Main, Culver's, and Pepe's Mexican Restaurant for enjoyable meals. For those looking to relax or stay active, Lemon Lake County Park and Redar Park provide outdoor recreational opportunities. Additionally, there are several places of worship in the area for spiritual support. Overall, this part of Crown Point offers convenient access to essential services and recreational activities, making it a potentially attractive option for seniors looking to settle in a welcoming community.
Physicians
- Eagle Eye Optique (0.2 miles)
- North Point Internal Medicine (1.3 miles)
- Donald W. Kucharzyk, DO (1.7 miles)
- Myron I Lewyckyj (1.9 miles)
- Physicians Office Center (1.9 miles)
- Michiana Hematology Oncology (2 miles)
- Dermatology Center of Northwest Indiana (2.1 miles)
Restaurants
- Tavern On Main (0.6 miles)
- Culver's (1.4 miles)
- Off Square Brewing (1.8 miles)
- Pepe's Mexican Restaurant (3.1 miles)
- McDonald's (3.2 miles)
- Wendy's (3.3 miles)
- McAlister's Deli (3.3 miles)
Cafes
- Starbucks (1.5 miles)
- Panera Bread (3.4 miles)
- Starbucks (3.9 miles)
- Starbucks (5.6 miles)
- Panera Bread (8.6 miles)
Pharmacies
- Walgreens (1.5 miles)
- CVS Pharmacy (1.6 miles)
- Walgreens (3.4 miles)
- Walgreens (4 miles)
- Walmart Pharmacy (4.7 miles)
- Walgreens (5.8 miles)
- Walgreens (6.4 miles)
Hospitals
- Franciscan St Anthony Health (2.1 miles)
- Methodist Hospitals (2.3 miles)
- Vibra Hospital (2.3 miles)
- Methodist Arthritis-Rheumatology Centers Southlake Campus (2.8 miles)
- Methodist Hospital Southlake Campus (2.8 miles)
- Community Hospital MRI Center (3.9 miles)
- St Mary Medical Center Fifth Floor Cancer Ward (8 miles)
Places of Worship
- St Matthias Church (2.4 miles)
- St Sava Serbian Orthodox Church (3.2 miles)
- Suncrest Christian Church (4.5 miles)
- St George Greek Orthodox Church NW Indiana (6.5 miles)
- St Mary Church (8 miles)
Parks
- Lemon Lake County Park (3.7 miles)
- Redar Park (6.2 miles)
- Heartland Park (6.7 miles)
- Central Park (8.2 miles)
Theaters
- AMC Schererville 12 (7.6 miles)
Frequently Asked Questions
Compassionate, dedicated caregivers with reliable, responsive service and a well-kept facility.
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