Cedarhurst of Troy

Pros

• The facility at Cedarhurst of Troy offers a clean and beautiful environment, with friendly and helpful staff who treat residents like family.
• Residents enjoy a warm and inviting atmosphere, making them feel right at home as they are greeted with smiles.
• Meals are consistently praised for their quality, with many options available to cater to residents' tastes.
• The staff members at Morningside of Troy are attentive and dedicated, always going above and beyond to ensure residents receive top-notch care.
• Families appreciate the pet-friendly policy that allows residents to bring their beloved pets, enhancing their comfort and happiness.
• There is an emphasis on building strong relationships between staff and residents, fostering a sense of community within the facility.
• Both facilities offer engaging activities for residents, helping them stay active and connected with others in a fulfilling environment.

Cons

• The new management at Morningside Assisted Living has led to a decline in quality and satisfaction compared to its previous incarnation as The Fountains of Troy.
• There are severe staffing issues, resulting in slow response times when assistance is requested.
• The housekeeping staff is inadequate, leading to unsanitary conditions and dirty common areas.
• Residents have been left in soiled clothing for extended periods, indicating poor attention to personal care.
• New CNAs, who are unfamiliar with the facility’s procedures, are frequently providing care, raising concerns about consistency and quality.
• Instances of rude behavior from the director have made families feel unwelcome and disrespected.
• Communication breakdowns between staff and families have caused additional stress during already difficult situations.

Review

The experiences shared by families regarding assisted living facilities, particularly Cedarhurst of Troy and Morningside of Troy, paint a complex and nuanced picture of elder care that traverses both excellent service and concerning challenges. From an overall perspective, many reviewers express profound gratitude for the warm environments, attentive staff, and welcoming atmospheres these communities provide. They highlight how essential it is for residents to feel at home in their new surroundings, emphasizing that positive initial impressions can significantly influence their choices.

Cedarhurst of Troy receives considerable praise for its clean and beautiful property alongside friendly staff who treat residents like family. Visitors often describe the environment as warm and inviting; they are greeted with smiles and genuine welcomes upon arrival. The dining experience is also commended for its variety, ambiance featuring decorations and cozy fireplaces that encourage residents to enjoy meals together. One reviewer noted the progress made by their 84-year-old mother, who transitioned from a wheelchair to using a walker due to physical therapy provided by Cedarhurst's staff. However, it wasn't all smooth sailing; there were concerns about medication delays due to pharmacy complications that resulted in distressing situations like missed pain medications.

In stark contrast, some reviews of Morningside of Troy reflect significant concerns following a management change from The Fountains of Troy. While some families laud the facility’s homey atmosphere and caring staff—highlighting the warm interactions between nurses and residents—others report severe lapses in hygiene standards and inadequate staffing levels leading to neglectful care instances. One family described shocking conditions where their grandmother was left unattended in soiled clothing for an extended period. Such reports raise serious questions about the internal operations at Morningside since employees expressed dissatisfaction with housekeeping services which added to frustrations over cleanliness within resident apartments.

Moreover, a consistent theme across various reviews emphasizes the importance of attentive communication between staff members and families regarding resident care needs. Some families appreciated specific staff members for going above and beyond during stressful times but expressed frustration when communication lines broke down or when responsiveness was lacking—especially during critical situations involving medication or emergency care needs.

The emotional toll on families navigating assisted living choices is palpable. Many reviewers stress the significance of feeling supported throughout what can often be an overwhelming process—particularly when end-of-life considerations come into play. For instance, one family felt reassured knowing hospice services were available at Cedarhurst right from their initial tour due to their looming worries concerning a loved one’s health condition.

Conversely, bleak scenarios describing understaffing issues give rise to concern over resident safety and quality care at Morningside post-management transition. Instances where caregivers appeared inexperienced or untrained indicate potential systemic problems within staffing protocols that could threaten both resident health outcomes as well as family peace of mind concerning their loved ones’ daily welfare.

In summary, while certain reviews present heartwarming accounts highlighting positive aspects such as community spirit or individual caregiver efforts within these facilities—the contrasting accounts should serve as critical reminders about ongoing supervision needed by families selecting such crucial living arrangements for seniors amidst changing operational dynamics in elder care spaces today. It’s imperative that potential residents' families conduct thorough research, weigh both commendations with criticisms carefully before making long-lasting decisions affecting loved ones' well-being in these settings.

This part of Troy, Illinois offers a variety of amenities and services that cater to seniors. There are several pharmacies within close proximity, making it convenient for medication needs. In terms of dining options, there are various restaurants available, ranging from fast food to more upscale establishments like Fire-N-Smoke Wood Fired Kitchen. Additionally, there are several physicians' offices nearby, ensuring easy access to medical care. The area also features several parks for outdoor recreation and places of worship for spiritual fulfillment. For medical emergencies, Anderson Hospital is located just a short distance away. Overall, this part of Troy provides a well-rounded community with essential services and leisure activities for seniors to enjoy in their retirement years.

Pharmacies

• Walgreens (0.1 miles)
• Walgreens (2.9 miles)
• Walmart Pharmacy (4 miles)
• Walgreens (4.1 miles)
• Schnucks (4.5 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (4.7 miles)

Restaurants

• Jimmy John's (0.1 miles)
• McDonald's (0.2 miles)
• Subway (0.2 miles)
• Jack In The Box (0.4 miles)
• Cracker Barrel (0.7 miles)
• Fire-N-Smoke Wood Fired Kitchen (0.8 miles)
• Villa Marie Winery Banquet CTR (2.4 miles)

Physicians

• Unger Eye Care (0.2 miles)
• Ssm Medical Group Maryville Pediatrics (2.2 miles)
• Cardinal Glennon Pediatric Specialists (2.3 miles)
• Distinctive Care For Women (2.4 miles)
• Midwest Acute Care (2.4 miles)
• James Joseph Dalla Riva (2.4 miles)
• Jennifer Hulsen, MD (2.7 miles)

Parks

• Troy park (0.5 miles)
• Tri-Township Park District (0.8 miles)
• Drost Park (2.5 miles)
• Joe Glik Park (4.5 miles)
• Miner Park (4.5 miles)
• Leclaire Park (5.3 miles)
• Edwardsville Parks & Recreation (6.3 miles)

Places of Worship

• Southern Baptist Convention (0.6 miles)
• Troy United Methodist Church (0.7 miles)
• Metro Community Church (3.8 miles)
• Saint John's United Methodist Church (5 miles)
• Leclaire Christian Church (5.1 miles)

Hospitals

• Anderson Hospital (2.4 miles)
• Edwardsville Ambulatory Surgery Center (5.3 miles)
• Health Services - SIUE (6.6 miles)

Cafes

• Starbucks (4.3 miles)
• Goshen Coffee Company (5.3 miles)
• Starbucks (7.2 miles)

Theaters

• AMC Edwardsville 12 (4.6 miles)

Transportation

• St Louis Metro East Arprt (3K6) (5 miles)