Aspen Creek of Troy
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1924 SR Bradley R Smith Drive, Troy, IL 62294
For more information about senior living options: (844) 490-3973
Aspen Creek of Troy offers competitive pricing for its residents, with monthly costs that reflect both the quality of care and the amenities provided. For a semi-private room, residents can expect to pay $4,500, which is notably higher than the St. Clair County average of $3,998 but remains lower than the Illinois state average of $5,146. In terms of private rooms, Aspen Creek's rate stands at $5,500 - again exceeding the county's average of $4,410 while being slightly more economical compared to the state's average cost of $5,049. This positioning suggests that while Aspen Creek may be on the higher end within the local context, it provides value through its specialized services and environment tailored for comfort and care.
| Room Type | Aspen Creek of Troy | St. Clair County | Illinois |
|---|---|---|---|
| Semi-Private | $4,500 | $3,998 | $5,146 |
| Private | $5,500 | $4,410 | $5,049 |
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The facility is described as warm and homelike, providing a safe environment for residents with attentive staff who offer one-on-one assistance. Residents enjoy homecooked meals and participate in various engaging activities that foster joy and community interaction. Communication between families and staff is characterized as wonderful, with staff showing genuine concern for the well-being of residents. Many families express strong satisfaction with the care their loved ones receive, highlighting the compassion and kindness displayed by the staff. The facility is maintained to high cleanliness standards, enhancing the overall positive atmosphere for both residents and visitors. Families are encouraged to visit often, and there are periodic entertainment events that further enhance the community feel of the facility. Overall experiences shared by multiple families reflect a sense of happiness and contentment regarding their loved ones' care at Aspen Creek.
The facility's Finance Department is a nightmare, with issues related to incorrect billing and lack of communication regarding refunds. One reviewer experienced rude and short behavior from staff members during a tour, leading them to feel uncomfortable about the care their loved one would receive. There was an instance of poor personal hygiene and unprofessionalism observed in staff members, raising concerns about the overall cleanliness and care provided to residents. A nurse giving a tour seemed unsure of her information and lacked confidence in her position, which detracted from the facility's credibility. Another review cited that the menu could use improvements, indicating dissatisfaction with meal options despite acknowledging good care overall.The reviews for Aspen Creek paint a picture of a facility that strives to create a warm, homelike environment for its residents. Many families have expressed their appreciation for the caring and attentive staff who provide one-on-one assistance, ensuring that each resident feels valued and supported. The presence of home-cooked meals, along with an atmosphere filled with laughter, compassion, and kindness, appeals to both residents and their families alike. With numerous families recommending Aspen Creek for respite care, daycare, or as a permanent residence, it is clear that many perceive this facility not as an institution but rather as a close-knit community.
Numerous reviewers have shared positive experiences regarding the quality of care provided at Aspen Creek. One individual recounted having their father reside there for three years and highlighted the consistent great care received from all staff members while enjoying the facility's homelike ambiance. Another family transitioned their husband from daytime care to full-time residency due to his deteriorating condition and found comfort in knowing he was treated well. They praised the communication between themselves and the staff, noting genuine concern for residents’ wellbeing and encouraging participation in appropriate activities.
Despite many glowing reviews, some families experienced issues with the finance department's management of billing processes. One reviewer reported difficulties with automatic withdrawals exceeding billed amounts during their mother's stay at Aspen Creek. Even after resolving these discrepancies and prepaying six months in advance under promotional terms, they encountered challenges getting reconciling statements following her passing. Unfortunately, attempts made over several weeks to contact the finance department yielded no response regarding refunds owed to her estate—a frustrating experience amid an otherwise positive review of resident care.
On the other hand, critiques were raised by individuals who had negative experiences during tours of the facility. Some noted instances where employees appeared unfriendly or unprofessional during visits—one reviewer cited observing a staff member sleeping on a couch while another presented poor hygiene standards that raised concerns about overall resident care quality. These experiences clearly impacted their perception of Aspen Creek significantly enough to deter them from considering it further as an option for loved ones.
However, contrasting these critiques are enthusiastic testimonials from families who felt reassured after touring Aspen Creek personally. Many described engaging interactions with staff members who genuinely cared about creating enjoyable moments for residents through various activities including crafting sessions led by dedicated workers like Tina. Reviewers consistently remarked upon the beauty of the facility itself—characterized by its cleanliness—and its resemblance to a cozy home rather than an institutional setting.
In conclusion, while most feedback on Aspen Creek emphasizes high-quality care within a familial atmosphere complemented by dedicated staff willing to engage positively with residents, it is crucial also to acknowledge areas that require improvement—particularly concerning administrative challenges faced by some families after their loved ones passed away or transitioned out of care services eventually offered by this facility. As prospective clients evaluate possible options for long-term adult living arrangements or temporary respite stays therein lies hope—the essence captured within great achievements alongside opportunities towards growth amidst certain shortcomings depicted throughout user experiences should lead administrators toward addressing particular concerns effectively moving forward.
Board and Care Home
Day Program
Memory Care
Cats allowed
Dogs allowed Activities off-site Activities on-site
Beautician on-site
Devotional services off-site Devotional services on-site
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Private
Private bathrooms
Respite or short term stays offered
Wheelchair accessible showers
Ambulatory care
Diabetic care
High acuity care
Incontinence care
Medication management
Kosher Meals provided Vegetarian Activities off-site Activities on-site Devotional activities offsite Devotional activities on-siteAspen Creek of Troy in Troy, IL is an assisted living community that offers a range of care services to meet the individual needs of its residents. The community provides day program and memory care for those who require specialized attention and support.
Residents at Aspen Creek of Troy can enjoy a variety of amenities to enhance their daily lives. On-site activities keep residents engaged and entertained, while a beautician is available to help them look their best. Devotional services are offered both on-site and off-site for those who wish to nurture their spiritual wellbeing.
The indoor and outdoor common areas provide spaces for socializing and enjoying the fresh air. Each resident has a private room with a private bathroom, ensuring privacy and comfort. The facility is also wheelchair accessible, with showers designed for easy accessibility.
The dedicated staff at Aspen Creek of Troy are trained to provide specialized care for those with diabetes, high acuity needs, or incontinence issues. Medications are managed by qualified professionals to ensure the health and wellbeing of each resident.
Dining at Aspen Creek of Troy is another highlight, with delicious meals provided for residents. A vegetarian option is available for those with dietary restrictions or preferences.
Residents can partake in various activities on-site, as well as devotional activities both on-site and off-site. Additionally, there are numerous amenities conveniently located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Aspen Creek of Troy offers comprehensive care services in a comfortable and welcoming environment. Residents can enjoy an active lifestyle while receiving the support they need to maintain their independence and wellbeing.
This part of Troy, Illinois, offers a variety of amenities suitable for seniors looking for a peaceful and convenient location. There are several places of worship nearby, including the Southern Baptist Convention and Troy United Methodist Church, providing opportunities for spiritual fulfillment. In terms of healthcare, there are multiple pharmacies and physicians within a few miles' radius, ensuring easy access to medical services. Additionally, there are plenty of dining options such as Jimmy John's and Cracker Barrel for those looking to enjoy a meal out. The presence of parks like Troy Park and Tri-Township Park District provides opportunities for outdoor recreation and relaxation. For entertainment, the AMC Edwardsville 12 theater is just a short drive away. Overall, this part of Troy offers a well-rounded community with essential amenities that cater to senior living needs.
Aspen Creek of Troy offers competitive pricing for its residents, with monthly costs that reflect both the quality of care and the amenities provided. For a semi-private room, residents can expect to pay $4,500, which is notably higher than the St. Clair County average of $3,998 but remains lower than the Illinois state average of $5,146. In terms of private rooms, Aspen Creek's rate stands at $5,500 - again exceeding the county's average of $4,410 while being slightly more economical compared to the state's average cost of $5,049. This positioning suggests that while Aspen Creek may be on the higher end within the local context, it provides value through its specialized services and environment tailored for comfort and care.
Aspen Creek of Troy is located at 1924 SR Bradley R Smith Drive, Troy, IL 62294 in St. Clair County, Illinois
Medication management at Aspen Creek of Troy ensures that residents receive their prescribed medications on time and in the correct dosage, which is crucial for maintaining overall health and stability in individuals with dementia or Alzheimer's disease. This systematic approach not only minimizes the risk of medication errors but also alleviates caregivers' concerns, allowing them to focus more on emotional support and engagement with residents. Incontinence care is another essential feature that addresses a common challenge faced by those with cognitive impairments. By providing compassionate, respectful assistance in this area, staff members help maintain dignity while reducing anxiety related to incontinence issues. Together, these services create a supportive environment that enhances residents' quality of life and fosters a sense of security and comfort.
Yes, Aspen Creek of Troy allows both dogs and cats.
Aspen Creek of Troy on seniors.fyi includes 10 photos including images showing landscaping, porch, interior, bedroom, decor, windows, garden, outdoor seating, and more.
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