Healthcare Plus Team Sterling

Name: Healthcare Plus Team Sterling
Address: 3917 E Lincolnway, Sterling, IL, 61081
Telephone: (815) 655-2888
Rating: 4.9

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3917 E Lincolnway, Sterling, IL 61081

To contact a resident: (815) 655-2888

For more information about senior living options: (866) 208-4318

4.9 from 44 reviews

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Overall Review of Healthcare Plus Team Sterling

common 9 reviews mention this

Caregivers earn trust quickly

Residents and families describe caregivers who are compassionate, respectful, and attentive to individual needs.

Multiple reviews highlight caregivers who take time to understand needs and treat clients with patience and warmth. Several people also name specific caregivers and emphasize how dependable and careful they feel day to day. One review describes dementia care that helped the family keep their loved one at home longer, rather than going straight to a nursing home.

common 3 reviews mention this

Staff stays reachable and responsive

Families describe quick follow-through and communication when questions come up.

Residents and families mention being able to reach someone by phone anytime, along with staff support when coverage changes are needed. Reviews also describe administrators stepping in when issues arise, including corrections to billing and clear check-ins around visits. Overall, the reviews consistently tie peace of mind to responsiveness and timely help.

common 5 reviews mention this

Reliable coverage and matching

Reviews describe caregiver matching and coverage support that helps when plans change.

Several reviews say the agency can line up caregivers when coverage is needed, including finding a fill-in quickly. Families also describe selecting or requesting a primary caregiver and getting help navigating changes when that person isn’t available. One review notes switching from another company and getting an appropriate caregiver for their mom right away.

common 23 reviews mention this

Friendly, helpful office support

Many reviewers consistently call out friendly, supportive staff and office communication.

Across reviews, people repeatedly describe staff as friendly, helpful, and supportive, whether they are talking about caregivers or the office. Some mention professional, courteous interactions from the receptionist and administrators, and others describe staff resolving concerns without added stress. Reviews also include strong positive sentiment about the overall team culture and day-to-day helpfulness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

This area of Sterling, Illinois offers a variety of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment. With several restaurants nearby such as Eggs In Paradise and Asian Buffet, there are plenty of dining options for residents to enjoy. Additionally, there are reputable physicians and hospitals in close proximity including Bard Optical and CGH Medical Center, ensuring easy access to healthcare services. For recreational activities, parks like Sinnissippi Park and Hennepin Canal Parkway State Park offer opportunities for outdoor leisure and exercise. Transportation options such as U-Haul rentals are also available for convenience when running errands or traveling. Places of worship like Good Shepherd Lutheran Church provide spiritual support within the community. Overall, this part of Sterling provides a well-rounded environment for seniors looking to settle down in a peaceful and accessible neighborhood.

Restaurants

Eggs In Paradise (0.1 miles)
Asian Buffet (0.4 miles)
Wendy's (0.8 miles)
Long John Silver's (1 miles)
McDonald's (1 miles)
Dairy Mart (1.6 miles)
Maple Pancake House (2.4 miles)

Physicians

Bard Optical - Sterling (0.4 miles)
All About Eyes - Sterling (0.6 miles)
Cgh Locust Street Health Center (2.3 miles)
Sterling Rock Falls Clinic (2.3 miles)
Sterling S. Reese, MD, FACC (2.3 miles)
Northern Illinois Cancer Treatment Center (4.5 miles)
Kamal Kishore, MD (8.7 miles)

Hospitals

CGH Medical Center (0.4 miles)
CGH Lynn Boulevard Medical Center (0.5 miles)
Katherine Shaw Bethea Hospital (9 miles)

Pharmacies

Walmart Pharmacy (0.5 miles)
Walgreens (1 miles)
CVS Pharmacy (2.5 miles)
Walgreens (3.8 miles)
Walmart Pharmacy (3.8 miles)
Walgreens (8.7 miles)
Shopko Dixon Pharmacy (8.8 miles)

Cafes

Starbucks (0.5 miles)
Air Play Espresso and Bakery (2.6 miles)
Flynnie's Diner (8.6 miles)

Parks

Sinnissippi Park (1.1 miles)
Hennepin Canal Parkway State Park (2.4 miles)
Kilgour Park (2.6 miles)
Lawrence Park (3.1 miles)
Gartner Park (3.6 miles)
Hinders Field (3.9 miles)
Dixon Park District Maintenance Shop (7.7 miles)

Transportation

Budget Truck Rental (1.4 miles)
U-Haul (1.4 miles)
U-Haul (2.9 miles)
U-Haul (3.3 miles)
U-Haul Neighborhood Dealer (3.8 miles)
U-Haul Neighborhood Dealer (4.4 miles)
M & M Aviation Services (4.7 miles)

Places of Worship

First United Methodist Church-Annex (2.1 miles)
River Valley Church (2.4 miles)
Good Shepherd Lutheran Church (2.5 miles)
New Life Lutheran Church of Sterling Illinois (2.7 miles)
Seventh-Day Adventist Church (3.1 miles)
Southern Baptist Convention (3.8 miles)
Maranatha Baptist Church (3.8 miles)

Frequently Asked Questions

Where is Healthcare Plus Team Sterling?

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