Trustwell Living of Springfield offers competitive pricing for its accommodations compared to both Sangamon County and the broader Illinois market. For a studio apartment, residents can expect a monthly cost of $3,650, which is slightly higher than the county average of $3,403 but lower than the state average of $4,028. In terms of one-bedroom units, Trustwell's rate of $4,565 stands out against Sangamon County's more affordable average of $3,186 and Illinois' statewide average of $3,527. When it comes to two-bedroom apartments, Trustwell Living's pricing at $6,235 significantly exceeds the county's average of $3,203 and even the state's average of $4,208. Overall, while some options at Trustwell Living may be on the higher end in comparison to local and state averages, they reflect a commitment to quality care and lifestyle amenities tailored for community living.
Floor plans
Trustwell Living of Springfield
Sangamon County
Illinois
Studio
$3,650
$3,403
$4,028
1 Bedroom
$4,565
$3,186
$3,527
2 Bedrooms
$6,235
$3,203
$4,208
Overall Review of Trustwell Living of Springfield
common18 reviews mention this
Staff kindness and personal support
Residents and families repeatedly describe staff members as kind, welcoming, and responsive.
A consistent theme in the reviews is that staff make families and residents feel taken care of during move-in and day-to-day visits. Multiple reviewers mention specific team members greeting them warmly, helping coordinate transitions, and following up to answer questions or get people settled. In Memory Care, families describe support as a key part of how the change went, even when the overall experience had serious concerns. Overall, reviews point to a personal, supportive approach from both management and front-line staff.
common6 reviews mention this
Clean spaces and apartment size
Reviews frequently highlight cleanliness and spacious apartments.
Several reviews describe the community as clean and well kept, with an inviting feel when visitors tour. Families also point to apartment size as a standout compared with other options they considered, including references to larger layouts. Some reviewers mention updates or a remodel that improved the look of the building. A smaller number of reviews also mention that the facility feels busy at times, which can affect how much interaction visitors notice.
common5 reviews mention this
Restaurant-style meals and good food
Meals are repeatedly described as good, with restaurant-style dining offered.
Dining comes up often as a positive: multiple reviews say the food is good and that residents enjoy meals. The community offers restaurant-style dining and room service, which aligns with how residents describe getting what they need around mealtimes. Reviews also reference diet-related support such as low/no-sodium options and vegetarian options. While most feedback on food is favorable, Memory Care concerns in a couple of reviews mention breakdowns that can impact mealtimes.
caveat2 reviews mention this
Memory Care staffing concerns
Memory Care reviews raise serious concerns about staffing coverage and responsiveness.
Although some families describe Memory Care support going well, other reviewers describe major problems with staffing and assistance. One review alleges that no staff were present in the Memory Care unit during early morning hours, with residents described as left in communal areas without adequate oversight. Another review mentions frequent short staffing and slower response times for help, along with concerns about room cleaning and shower routines. These complaints are serious enough to be a clear caveat for anyone specifically considering Memory Care.
caveat2 reviews mention this
Activities could be more frequent
Some reviews wish there were more activities and more interaction.
A recurring minor concern is that residents may not get enough interaction or activity time, even though the community does offer a range of scheduled activities. One reviewer specifically asks for more activities and says they would like to see more interaction from staff. Another reviewer mentions that their loved one could use more encouragement to participate. At the same time, other reviews mention activities occurring throughout the week, so the gap appears to be about visibility and how often residents are engaged.
caveat3 reviews mention this
Pricing and value seem mixed
Reviews describe the cost as competitive or better value, but pricing data shows it can run above benchmarks.
Several reviewers say the community offers good value for the money, including comments that the cost was cheaper than most and that the overall value compared well to other options. Those sentiments are consistent with the community offering multiple care types and services, which families consider when deciding on a monthly cost. However, the pricing positions the community above county averages across unit types, which can help explain why cost is still a recurring consideration for some families. Taken together, reviews suggest value can feel strong, but buyers should still confirm pricing details for the specific unit and care level they need.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Memory Care
Skilled Nursing Facility
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site
Devotional services on-site
Dining room
Financing advice
Garden
Ground floor units
Guasts at mealtime
Guest parking
Home sale assistance
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Outdoor common areas
Overnight guests
Party space
Resident parking
Respite or short term stays offered
Spa
VA Benefits Consultation
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Capital (5 miles away)
Transportation & parking
Care Services
Ambulatory care
Diabetic care
Incontinence care
Medication management
Physical therapy
Dining
Diabetes diet
Low / no sodium
Meals provided
Restaurant style dining
Room service
Vegetarian
Activities
Activities off-site
Art classes
Arts and crafts
Bible study group
Cooking classes
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Forever fit
Games
Happy hour
Karaoke
Live dance or theater performances
Live musical performances
Live well programs
Religious services
Stories
Stretching classes
Yoga / chair yoga
Languages Spoken
English
Nearby Places of Interest
This area of Springfield, Illinois offers a variety of amenities within close proximity, making it a convenient and comfortable community for senior living. There are numerous dining options ranging from fast-food chains like Sonic Drive-In to more upscale restaurants like Cooper's Hawk Winery & Restaurant. Additionally, there are cafes such as Pease's at Bunn Gourmet and Grab-A-Java for socializing or enjoying a quiet coffee break. For healthcare needs, there are several physicians' offices in the vicinity, including Midwest Allergy, Sinus, Asthma, SC and Gailey Eye Clinic. Pharmacies like Walgreens and CVS are easily accessible for medication needs. In terms of recreation, residents can enjoy parks such as Vredenburg Park or catch a movie at AMC CLASSIC Springfield 12. The presence of places of worship like Hope Evangelical Free Church and transportation services like Enterprise Rent-A-Car make this neighborhood welcoming and well-equipped for seniors looking to settle down in Springfield.
Restaurants
Sonic Drive-In (0.1 miles)
Xochimilco Mexican Food (0.1 miles)
Brickhouse Grill & Pub (0.2 miles)
Chili's Grill & Bar (0.4 miles)
Finley's Tap House (0.4 miles)
Olive Garden (0.5 miles)
Cooper's Hawk Winery & Restaurant (0.5 miles)
Cafes
Pease's at Bunn Gourmet (0.2 miles)
Grab-A-Java (0.5 miles)
Panera Bread (0.6 miles)
Starbucks (1.4 miles)
Brunchfield Cafe (1.5 miles)
Oh-Icee (1.8 miles)
Caribou Coffee (2.2 miles)
Physicians
Midwest Allergy, Sinus, Asthma, SC (0.2 miles)
Eric Kent Woolbright (0.3 miles)
Springfield Associates in Oral and Maxillofacial Surgery (0.3 miles)
Springfield Clinic Wabash / Springfield Clinic Prompt Care (0.9 miles)
Trustwell Living of Springfield offers competitive pricing for its accommodations compared to both Sangamon County and the broader Illinois market. For a studio apartment, residents can expect a monthly cost of $3,650, which is slightly higher than the county average of $3,403 but lower than the state average of $4,028. In terms of one-bedroom units, Trustwell's rate of $4,565 stands out against Sangamon County's more affordable average of $3,186 and Illinois' statewide average of $3,527. When it comes to two-bedroom apartments, Trustwell Living's pricing at $6,235 significantly exceeds the county's average of $3,203 and even the state's average of $4,208. Overall, while some options at Trustwell Living may be on the higher end in comparison to local and state averages, they reflect a commitment to quality care and lifestyle amenities tailored for community living.
Trustwell Living of Springfield's focus on incontinence care, medication management, and physical therapy significantly enhances the quality of life for residents with dementia or Alzheimer's disease. Incontinence care provides dignity and comfort, minimizing distress associated with urinary or bowel challenges, which are common in these conditions. Medication management ensures that residents receive appropriate dosages at the right times, reducing the risk of confusion and complications that can arise from missed or incorrect medications. Meanwhile, physical therapy promotes mobility and overall physical health, helping to maintain independence and reduce the risk of falls. Together, these features create a supportive environment that addresses both the physical and emotional needs of individuals facing cognitive decline.
Trustwell Living of Springfield on seniors.fyi includes 14 photos including images showing interior, decor, entrance, dining, living room, seating area, outdoor seating, potted plants, and more.
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