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Trustwell Living of Springfield

Trustwell Living of Springfield is an assisted living and memory care community in Springfield, IL.

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Trustwell Living of Springfield

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  • Interior

    A cozy living room featuring a game table and comfortable seating area.
  • Decor

    A cozy bedroom with a large window allowing natural light to fill the space, featuring a neatly made bed and warm lighting.
  • Living Room

    A cozy living room with a comfortable sofa, coffee table, and tasteful wall decor.
  • Building

    An exterior view of a residential building, possibly an assisted living facility, featuring a covered entrance.
  • Dining

    A spacious dining area with elegantly set tables and a grand staircase in the background.
  • Kitchen

    A cozy kitchen with wooden cabinets and essential appliances.
  • Lighting

    Spacious hotel lobby with comfortable seating and a central fireplace.
  • Entrance

    Inviting entrance with wicker furniture and decorative wreaths.
  • Seating Area

    A cozy living room featuring a central fireplace, surrounded by comfortable seating and warm decor.
  • Patio

    A cozy outdoor patio with a table and chairs, complete with decorative wreaths on the glass doors.
  • Bathroom

    A tidy bathroom featuring a bathtub with neatly arranged towels and hygiene products.
  • Outdoor Seating

    An inviting entrance with wicker furniture and potted plants, featuring glass doors adorned with seasonal decor.

2451 West White Oaks Drive, Springfield, IL 62704

To contact a resident: (217) 787-9000

For more information about senior living options: (866) 208-4318

4.3 from 81 reviews
5 stars
52
4 stars
15
3 stars
5
2 stars
1
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2016

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Trustwell Living of Springfield Costs & Pricing

Trustwell Living of Springfield offers competitive pricing for its accommodations compared to both Sangamon County and the broader Illinois market. For a studio apartment, residents can expect a monthly cost of $3,650, which is slightly higher than the county average of $3,403 but lower than the state average of $4,028. In terms of one-bedroom units, Trustwell's rate of $4,565 stands out against Sangamon County's more affordable average of $3,186 and Illinois' statewide average of $3,527. When it comes to two-bedroom apartments, Trustwell Living's pricing at $6,235 significantly exceeds the county's average of $3,203 and even the state's average of $4,208. Overall, while some options at Trustwell Living may be on the higher end in comparison to local and state averages, they reflect a commitment to quality care and lifestyle amenities tailored for community living.

Floor plansTrustwell Living of SpringfieldSangamon CountyIllinois
Studio$3,650$3,403$4,028
1 Bedroom$4,565$3,186$3,527
2 Bedrooms$6,235$3,203$4,208

Overall Review of Trustwell Living of Springfield

common 18 reviews mention this

Staff kindness and personal support

Residents and families repeatedly describe staff members as kind, welcoming, and responsive.

A consistent theme in the reviews is that staff make families and residents feel taken care of during move-in and day-to-day visits. Multiple reviewers mention specific team members greeting them warmly, helping coordinate transitions, and following up to answer questions or get people settled. In Memory Care, families describe support as a key part of how the change went, even when the overall experience had serious concerns. Overall, reviews point to a personal, supportive approach from both management and front-line staff.

common 6 reviews mention this

Clean spaces and apartment size

Reviews frequently highlight cleanliness and spacious apartments.

Several reviews describe the community as clean and well kept, with an inviting feel when visitors tour. Families also point to apartment size as a standout compared with other options they considered, including references to larger layouts. Some reviewers mention updates or a remodel that improved the look of the building. A smaller number of reviews also mention that the facility feels busy at times, which can affect how much interaction visitors notice.

common 5 reviews mention this

Restaurant-style meals and good food

Meals are repeatedly described as good, with restaurant-style dining offered.

Dining comes up often as a positive: multiple reviews say the food is good and that residents enjoy meals. The community offers restaurant-style dining and room service, which aligns with how residents describe getting what they need around mealtimes. Reviews also reference diet-related support such as low/no-sodium options and vegetarian options. While most feedback on food is favorable, Memory Care concerns in a couple of reviews mention breakdowns that can impact mealtimes.

  • A spacious dining area with elegantly set tables and a grand staircase in the background.
  • A beautifully set dining room table with elegant decor and warm lighting.
caveat 2 reviews mention this

Memory Care staffing concerns

Memory Care reviews raise serious concerns about staffing coverage and responsiveness.

Although some families describe Memory Care support going well, other reviewers describe major problems with staffing and assistance. One review alleges that no staff were present in the Memory Care unit during early morning hours, with residents described as left in communal areas without adequate oversight. Another review mentions frequent short staffing and slower response times for help, along with concerns about room cleaning and shower routines. These complaints are serious enough to be a clear caveat for anyone specifically considering Memory Care.

caveat 2 reviews mention this

Activities could be more frequent

Some reviews wish there were more activities and more interaction.

A recurring minor concern is that residents may not get enough interaction or activity time, even though the community does offer a range of scheduled activities. One reviewer specifically asks for more activities and says they would like to see more interaction from staff. Another reviewer mentions that their loved one could use more encouragement to participate. At the same time, other reviews mention activities occurring throughout the week, so the gap appears to be about visibility and how often residents are engaged.

caveat 3 reviews mention this

Pricing and value seem mixed

Reviews describe the cost as competitive or better value, but pricing data shows it can run above benchmarks.

Several reviewers say the community offers good value for the money, including comments that the cost was cheaper than most and that the overall value compared well to other options. Those sentiments are consistent with the community offering multiple care types and services, which families consider when deciding on a monthly cost. However, the pricing positions the community above county averages across unit types, which can help explain why cost is still a recurring consideration for some families. Taken together, reviews suggest value can feel strong, but buyers should still confirm pricing details for the specific unit and care level they need.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Financing advice Financing advice
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Home sale assistance Home sale assistance
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Outdoor common areas Outdoor common areas
  • Overnight guests Overnight guests
  • Party space Party space
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Spa Spa
  • VA Benefits Consultation VA Benefits Consultation
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Capital (5 miles away) Capital (5 miles away)
  • Transportation & parking Transportation & parking

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Medication management Medication management
  • Physical therapy Physical therapy

Dining

  • Diabetes diet Diabetes diet
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Bible study group Bible study group
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Forever fit Forever fit
  • Games Games
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Religious services Religious services
  • Stories Stories
  • Stretching classes Stretching classes
  • Yoga / chair yoga Yoga / chair yoga

Languages Spoken

  • English English

Nearby Places of Interest

This area of Springfield, Illinois offers a variety of amenities within close proximity, making it a convenient and comfortable community for senior living. There are numerous dining options ranging from fast-food chains like Sonic Drive-In to more upscale restaurants like Cooper's Hawk Winery & Restaurant. Additionally, there are cafes such as Pease's at Bunn Gourmet and Grab-A-Java for socializing or enjoying a quiet coffee break. For healthcare needs, there are several physicians' offices in the vicinity, including Midwest Allergy, Sinus, Asthma, SC and Gailey Eye Clinic. Pharmacies like Walgreens and CVS are easily accessible for medication needs. In terms of recreation, residents can enjoy parks such as Vredenburg Park or catch a movie at AMC CLASSIC Springfield 12. The presence of places of worship like Hope Evangelical Free Church and transportation services like Enterprise Rent-A-Car make this neighborhood welcoming and well-equipped for seniors looking to settle down in Springfield.

Restaurants

  • Sonic Drive-In (0.1 miles)
  • Xochimilco Mexican Food (0.1 miles)
  • Brickhouse Grill & Pub (0.2 miles)
  • Chili's Grill & Bar (0.4 miles)
  • Finley's Tap House (0.4 miles)
  • Olive Garden (0.5 miles)
  • Cooper's Hawk Winery & Restaurant (0.5 miles)

Cafes

  • Pease's at Bunn Gourmet (0.2 miles)
  • Grab-A-Java (0.5 miles)
  • Panera Bread (0.6 miles)
  • Starbucks (1.4 miles)
  • Brunchfield Cafe (1.5 miles)
  • Oh-Icee (1.8 miles)
  • Caribou Coffee (2.2 miles)

Physicians

  • Midwest Allergy, Sinus, Asthma, SC (0.2 miles)
  • Eric Kent Woolbright (0.3 miles)
  • Springfield Associates in Oral and Maxillofacial Surgery (0.3 miles)
  • Springfield Clinic Wabash / Springfield Clinic Prompt Care (0.9 miles)
  • Prompt Care West (0.9 miles)
  • All About Eyes - Springfield (0.9 miles)
  • Gailey Eye Clinic (0.9 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Walgreens (1 miles)
  • Schnucks (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • Pill Box Pharmacy (1.3 miles)
  • Walmart Pharmacy (1.4 miles)
  • Walgreens (1.9 miles)

Hospitals

  • Fresenius Kidney Care (0.2 miles)
  • Health Care Service Corporation (1.3 miles)
  • Land (2.7 miles)

Parks

  • Vredenburg Park (1 miles)
  • Centennial Park (2.7 miles)
  • Douglas Park (3.4 miles)

Theaters

  • AMC CLASSIC Springfield 12 (1.5 miles)

Places of Worship

  • Hope Evangelical Free Church (2.4 miles)
  • West Side Christian Church (2.4 miles)

Transportation

  • Enterprise Rent-A-Car (2.6 miles)
  • U-Haul Moving & Storage (2.7 miles)

Frequently Asked Questions

How much does it cost to live at Trustwell Living of Springfield in Springfield, IL?
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Related Resources

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  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

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