Trustwell Living of Springfield
Save2451 West White Oaks Drive, Springfield, IL 62704
For more information about senior living options: (844) 490-3973
Trustwell Living of Springfield offers competitive pricing for its accommodations compared to both Sangamon County and the broader Illinois market. For a studio apartment, residents can expect a monthly cost of $3,650, which is slightly higher than the county average of $3,403 but lower than the state average of $4,028. In terms of one-bedroom units, Trustwell's rate of $4,565 stands out against Sangamon County's more affordable average of $3,186 and Illinois' statewide average of $3,527. When it comes to two-bedroom apartments, Trustwell Living's pricing at $6,235 significantly exceeds the county's average of $3,203 and even the state's average of $4,208. Overall, while some options at Trustwell Living may be on the higher end in comparison to local and state averages, they reflect a commitment to quality care and lifestyle amenities tailored for community living.
| Floor plans | Trustwell Living of Springfield | Sangamon County | Illinois |
|---|---|---|---|
| Studio | $3,650 | $3,403 | $4,028 |
| 1 Bedroom | $4,565 | $3,186 | $3,527 |
| 2 Bedrooms | $6,235 | $3,203 | $4,208 |
Trustwell Living of Springfield is best suited for families seeking a polished, home-like assisted living atmosphere with generous apartment layouts, tangible move-in support, and a staff that can align care to individual needs. The community has proven especially effective at accommodating specific resident requirements, coordinating transitions, and maintaining a clean, inviting environment. Families repeatedly note that management and front-line staff are responsive and personable, with caretakers like Kathy Chastain and Penny going "above and beyond" to ensure needs are met. The remodel and newly added memory care wing have enhanced the vibe, and residents frequently speak highly of the friendly, capable team that makes daily life feel organized and personalized. For many, Trustwell stands out as a place where care feels genuine and staff visibly invested in residents' comfort and well-being.
This is a strong pick for families who value proactive move-in support, clear communication from leadership, and a facility that treats residents with a warm, family-focused approach. The community's size, spacious apartments, and up-to-date common areas create a sense of openness that appeals to families worried about a cramped, clinical environment. The food, cleanliness, and attention to detail in d?cor are cited repeatedly as highlights, and several families emphasize how staff sit with residents, coordinate appointments, and handle logistics to minimize stress during a transition. The positive emphasis on approachable directors and coordinators - along with consistently favorable feedback on interaction during tours - gives Trustwell Springfield a strong reputation as a reliable, resident-centered option.
Yet, no assessment is complete without recognizing where caution is warranted. Several reviews raise concerns about staffing consistency, particularly on weekends, and about how quickly assistance is rendered when a call button is pressed. A notable thread runs through the memory care discussions: some families report experiences in memory care that were not aligned with expectations for safety and supervision, including periods with limited staff presence and delayed responses. There are also comments about room cleanliness and routine services such as regular showers. While several families sing praise for the current leadership and for the overall environment, these recurring cautions suggest that staffing stability and ongoing attention to memory care protocols deserve careful, first-hand verification before choosing this community for higher-acuity needs.
The strongest counterweight to these concerns lies in the proven strengths of the staff and the promises of the remodel and expansion. Prospective residents who prioritize meaningful interaction will find staff who are described as caring, patient, and engaged in daily care and activities. The upgraded apartments, with their larger footprints and full-sized appliances, contribute to a sense of autonomy and home-like living that many families are seeking. Management, especially individuals like Shannon and Kelly Ann, is consistently portrayed as experienced and dedicated, guiding the moving process with expertise and offering practical advice that reduces the complexity of placing a loved one. On balance, these positives often offset a perceived risk of weekend understaffing by creating a reliable core team that communicates well and follows through on commitments.
For decision-makers weighing options, the key step is a structured due diligence plan focused on memory care and weekend coverage. Schedule a visit that revisits the memory care area at multiple times to observe supervision levels, caregiver interaction, and how emergencies are handled in real time. Request a detailed staffing schedule for weekends, and ask for examples of how care plans are updated and communicated to families. Inquire about the exact pricing breakdown and what services are included versus add-ons, to avoid surprises and to compare value with comparable communities. If memory care needs are modest, Trustwell Springfield offers a compelling blend of warmth, convenience, and care coordination that aligns with expectations for a high-quality senior living option.
In the end, Trustwell Living of Springfield presents a practical, credible choice for families seeking a well-managed, value-conscious community with responsive leadership and a culture of caring. It excels in resident perception of safety, cleanliness, and comfortable, spacious living, reinforced by a strong move-in process and engaging staff. The caution flags around weekend staffing and memory care supervision are not minor footnotes; they require direct, on-site validation. For most families - especially those prioritizing a warm, supportive environment, attentive care coordination, and modern, roomy accommodations - Trustwell Springfield remains a top contender. Alternatives are worth considering if a smaller, more intimate setting or a facility with demonstrably flawless memory care operations is a non-negotiable criterion; otherwise, this community is a sound, capable match for a broad range of senior living needs.
Trustwell Living of Springfield is an assisted living community located in Springfield, IL. We offer comfortable 2-bedroom and studio apartments for seniors who require memory care or skilled nursing facility services. Our community provides a range of amenities to ensure our residents' wellbeing and enjoyment.
Residents can participate in various activities right on-site, such as art classes, cooking classes, fitness programs, and religious services. Additionally, we organize off-site devotional activities and educational speakers for lifelong learning opportunities. For entertainment, we host live dance or theater performances and live musical performances.
Our dining options are diverse and cater to different dietary needs. We provide low/no sodium meals, vegetarian options, and restaurant-style dining with room service available. We also offer assistance with diabetic care, incontinence care, medication management, and physical therapy.
Trustwell Living of Springfield boasts numerous amenities for our residents' convenience and relaxation. They can enjoy the beautiful garden and outdoor common areas or use the spa facilities. For communication needs, we provide Wi-Fi/high-speed internet access throughout the community.
We understand that transportation is important for our residents' independence. Thus, we offer guest parking as well as resident parking. There are also two nearby transportation options to conveniently access local cafes, parks pharmacies, physicians, restaurants places of worship, theaters hospitals.
Whether it's through engaging activities or comprehensive care services, Trustwell Living of Springfield strives to enrich the lives of our residents.
This area of Springfield, Illinois offers a variety of amenities within close proximity, making it a convenient and comfortable community for senior living. There are numerous dining options ranging from fast-food chains like Sonic Drive-In to more upscale restaurants like Cooper's Hawk Winery & Restaurant. Additionally, there are cafes such as Pease's at Bunn Gourmet and Grab-A-Java for socializing or enjoying a quiet coffee break. For healthcare needs, there are several physicians' offices in the vicinity, including Midwest Allergy, Sinus, Asthma, SC and Gailey Eye Clinic. Pharmacies like Walgreens and CVS are easily accessible for medication needs. In terms of recreation, residents can enjoy parks such as Vredenburg Park or catch a movie at AMC CLASSIC Springfield 12. The presence of places of worship like Hope Evangelical Free Church and transportation services like Enterprise Rent-A-Car make this neighborhood welcoming and well-equipped for seniors looking to settle down in Springfield.
Trustwell Living of Springfield offers competitive pricing for its accommodations compared to both Sangamon County and the broader Illinois market. For a studio apartment, residents can expect a monthly cost of $3,650, which is slightly higher than the county average of $3,403 but lower than the state average of $4,028. In terms of one-bedroom units, Trustwell's rate of $4,565 stands out against Sangamon County's more affordable average of $3,186 and Illinois' statewide average of $3,527. When it comes to two-bedroom apartments, Trustwell Living's pricing at $6,235 significantly exceeds the county's average of $3,203 and even the state's average of $4,208. Overall, while some options at Trustwell Living may be on the higher end in comparison to local and state averages, they reflect a commitment to quality care and lifestyle amenities tailored for community living.
Trustwell Living of Springfield offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Trustwell Living of Springfield is located at 2451 West White Oaks Drive, Springfield, IL 62704 in Sangamon County, Illinois
Trustwell Living of Springfield's focus on incontinence care, medication management, and physical therapy significantly enhances the quality of life for residents with dementia or Alzheimer's disease. Incontinence care provides dignity and comfort, minimizing distress associated with urinary or bowel challenges, which are common in these conditions. Medication management ensures that residents receive appropriate dosages at the right times, reducing the risk of confusion and complications that can arise from missed or incorrect medications. Meanwhile, physical therapy promotes mobility and overall physical health, helping to maintain independence and reduce the risk of falls. Together, these features create a supportive environment that addresses both the physical and emotional needs of individuals facing cognitive decline.
Yes, Trustwell Living of Springfield allows both dogs and cats.
Trustwell Living of Springfield on seniors.fyi includes 14 photos including images showing interior, decor, dining, living room, seating area, entrance, rug, bedroom, and more.
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