Heartis Peoria
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Information last verified:
8201 North IL Route 91, Peoria, IL 61615
For more information about senior living options: (844) 490-3973
Heartis is highly recommended for its welcoming atmosphere. The nursing team and aides are kind and attentive. Cindy and Lori provide wonderful physical and occupational therapy. The staff greet residents by name and create a friendly environment. Heartis Village is a beautiful, updated, and well-maintained facility with quick maintenance. The call button service is excellent, with empathetic and respectful responses and timely updates to families. The rooms are clean and well-lit, with ample space, and the dining room offers healthy meal choices. Laundry and apartment cleaning are done weekly. The staff communicate consistently with families and prioritize resident well-being. The facility has engaging activities, good food variety, and a warm, compassionate atmosphere that feels like home. The executive director and staff go the extra mile to ensure residents' comfort and safety.
The reviewer notes it looks nice outside but is disappointing inside and would give 0 stars if possible. They claim promises were made but nothing was delivered after moving in. They complain about the cost going up without any extra care provided. They say residents are called to handle everything and are then sent to the hospital for various issues, with no transportation back. They report multiple falls in a short period, calling that unacceptable given the extra charges. Management is described as unprofessional and unresponsive, with promises that were not kept. Grandparents and other residents complain about cleaning, food, care, and building management, with issues not addressed and they would not recommend living there. One account details extreme disappointment and alleges neglect leading to hospitalizations, misrepresentation about alcohol use, and being kicked out.Heartis Peoria is best suited for families that want a warm, resident-focused environment where care is delivered with a personal touch, and where an active, engaged lifestyle is prioritized alongside medical oversight. This community shows up as a welcoming, home-like setting, with staff interactions described as genuinely friendly and attentive. The Viva philosophy drives efforts to reframe aging around what residents can still do, not what they can’t, and the campus feel, bright, updated apartments, ample natural light, and accessible outdoor spaces, appeals to those who value independence within a supportive framework. For seniors needing memory-care support, Heartis provides a dementia-friendly environment backed by on-site nursing and therapy options. The dining rooms and common areas are designed to feel less like an institution and more like a living space where residents are encouraged to socialize, with varied, freshly prepared meals and an emphasis on safety and dignity.
Alternatives may be worth weighing for families who prioritize flawless consistency in operations, unambiguous cost structures, and unvarying leadership accessibility. A recurring concern in a portion of reviews is management responsiveness and communication, especially when problems arise or plans change. Some families report that promises from leadership did not translate into tangible results, and that shifts in management or gaps in follow-through affected reliability. For those who need a tighter, more predictable escalation process, where every concern is tracked and acknowledged promptly, Heartis may feel less than ideal unless these dynamics are thoroughly explored during tours and follow-ups. Additionally, a few households describe sizable increases in care costs without a clearly perceived uptick in services, which can be a decisive factor for families watching budgets closely.
On the positive side, the core advantages of Heartis Peoria consistently align with practical senior-living needs. The care teams, nurses, aides, and therapists, are repeatedly praised for kindness, attentiveness, and competence, with specific gratitude directed toward physical and occupational therapy staff who help residents retain and regain abilities. The facility itself is repeatedly characterized as clean, well-maintained, and aesthetically pleasing, with safe outdoor spaces and a front-desk presence that reinforces a sense of security. The call-button system is dependable, and staff respond with empathy and respect to distress, maintaining open lines of communication with families. Residents’ rooms are described as clean, well-lit, with sensible layouts, and the dining experience is integrated into a bright, window-filled setting that supports both communal meals and private dining. Weekly housekeeping and laundry for residents add to the practical reliability of daily living, while the memory-care unit is highlighted as a specialized, supportive environment for those with dementia.
Still, the downsides raised in reviews deserve sober consideration and should factor into the decision framework. The most consistently cited concerns center on management and administrative performance, promises made by leadership that do not always translate into action, communication gaps, and in one notable case, significant dissatisfaction tied to multiple hospital transfers and a perception that health issues were not escalated promptly. These voices emphasize a real risk that, despite solid care on the floor, the organizational backbone may introduce frustration and anxiety for families seeking seamless coordination. There are also mentions of staffing and operational volatility, instances of turnover that can ripple through day-to-day consistency. While the majority opinion remains favorable, these threads matter when evaluating long-term stability and the ease of ongoing family involvement.
For families weighing options, a practical takeaway is that Heartis Peoria excels when the decision hinges on a welcoming atmosphere, dependable day-to-day care, and a life-filled calendar of activities supported by compassionate staff. If a family’s top priority is a transparent, consistently executed plan with tight management oversight and cost certainty, it is prudent to compare Heartis against other local options and to probe directly about leadership accessibility, incident-tracking practices, and the cadence of caregiver communication. The Riverview example cited by one reviewer underscores that for some, a different facility may deliver greater confidence in crisis management and ongoing oversight. The right fit depends on balancing the emotional warmth and daily quality of life Heartis delivers with the comfort level around administrative reliability and cost structure.
In final analysis, Heartis Peoria stands as a strong, often excellent choice for seniors who prize a humane, lively environment, where staff make residents feel known and cared for, and where therapy and daily routines support meaningful living. It is not a universal fit, however, for families whose decision hinges on unimpeachable management consistency, retreat-from-risk transparency, and guaranteed cost predictability. Pros offset many of the common cons when families engage early and ask pointed questions about leadership responsiveness, escalation procedures, and measurable outcomes. Tour thoroughly, observe during meals and activities, and insist on concrete examples of how concerns are tracked and resolved. If these conditions align, Heartis Peoria offers a compelling blend of heart, care, and livability that makes it a dependable home for many seniors, and for the right family, a resolutely confident choice.
108 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Peoria Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartis Peoria in Peoria, IL is an assisted living community that specializes in memory care. Our dedicated team of caregivers provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure the health and well-being of our residents.
At Heartis Peoria, we understand the unique needs of individuals with memory impairment. That's why we provide specialized memory care programming and a mental wellness program to promote cognitive function and emotional well-being. Our staff is trained to address the specific challenges faced by those with mild cognitive impairment, offering personalized care and support.
Our community features numerous amenities designed to enhance the quality of life for our residents. With a beauty salon on-site, residents can enjoy convenient grooming services. Our dining room offers delicious restaurant-style meals that cater to special dietary restrictions. Additionally, our fully furnished apartments include private bathrooms and kitchenettes for added convenience.
We strive to provide a vibrant and engaging lifestyle at Heartis Peoria. Residents can participate in a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For those who prefer a more relaxed environment, our small library provides an opportunity for quiet reading or study.
Heartis Peoria is conveniently located near various amenities in the surrounding area. With cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters and hospitals nearby, residents have easy access to everything they may need.
Overall, at Heartis Peoria in Peoria, IL we are committed to providing compassionate care and creating an enriching environment for individuals with memory impairments.
Heartis Peoria is located at 8201 North IL Route 91, Peoria, IL 61615 in Peoria County, Illinois
Heartis Peoria's comprehensive range of features is designed to address the unique needs of residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. The 24-hour supervision provides constant oversight, allowing staff to quickly respond to any changes in behavior or health. Assistance with activities of daily living, including bathing, dressing, and transfers, supports residents in maintaining their dignity while promoting physical well-being. Meal preparation and service are tailored to individual dietary requirements, ensuring proper nutrition is maintained. Medication management ensures that residents adhere to their prescribed regimens safely and effectively. The mental wellness program and specialized memory care programming engage residents cognitively while fostering social interaction, promoting mental stimulation that is crucial for individuals with mild cognitive impairment and beyond. Together, these features create a supportive environment where residents can thrive despite the challenges posed by memory-related conditions.
Heartis Peoria on seniors.fyi includes 22 photos including images showing interior, dining, decor, living room, landscaping, artwork, chandelier, seating area, and more.
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Engaging Memory Care Activities That Enhance Quality of Life
Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Interior
Outdoors
Decor
Living Room
Building
Bedroom
Windows
Dining
Landscaping
Lighting
Artwork
Seating Area
Lobby
Chandelier
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community