3611 North Rochelle, Peoria, IL 61604
For more information about senior living options: (866) 208-4318
Overall Review of Sharon Health Care Elms
Pros
The facility offers a very nice, homey atmosphere.- The staff are friendly and caring.
- The residents are wonderful.
- The facility has made significant improvements in the last six months.
- The staff helps families stay connected by holding calls so loved ones can hear messages of love.
- There are new nursing staff and the kitchen food is much better now.
Cons
They didn’t even last a week working there.- The CNAs talk to residents in a disrespectful way and don’t pay attention to them.
- The staff are terrible.
- The facility is disgusting, understaffed, and neglectful.
- The patients’ phones don’t work, hindering family contact.
- The nursing home was fined $50,000 for neglect.
- People should not send their loved ones here.
Review
Sharon Health Care Elms in Peoria is best suited for seniors who want a small, homey atmosphere and families willing to stay actively involved in oversight to ensure consistent care. The community can work for residents who don’t require constant, high-intensity medical intervention but rely on steady daytime staffing to support daily routines, safety, and social interaction. It can fit households that can schedule regular visits or appoint a trusted advocate who can monitor care, engage with staff, and address concerns promptly. The setting often feels intimate and welcoming, which can help residents settle in emotionally and maintain connections with loved ones.
However, this facility is not ideal for those prioritizing unwavering staffing reliability or rigorous safety oversight. Repeated reviews flag understaffing, inattentive CNAs, and neglectful tendencies, along with explicit safety alarms such as a past choking incident that resulted in a substantial fine. For residents with high medical needs, complex medication regimens, or a history of falls, another option should be seriously considered. Families who require predictable responsiveness, consistent daily support, and robust access to nurses will likely find the current operational reality insufficient and should compare with facilities known for steadier staffing models and transparent incident handling.
On the upside, the care environment can deliver genuine warmth when staff are available and engaged. Several reviewers describe a truly home-like vibe and friendly personnel, with improvements cited in recent months, new nursing staff and a kitchen refresh contributing to a better daily experience. One family notes that staff are responsive enough to hold calls so loved ones can connect, a meaningful bridge for those far away. These positives demonstrate that the operation can function well under the right circumstances and with stabilized teams. Yet these bright spots are unevenly distributed, and the broader pattern remains colored by inconsistency and a sense that many shifts do not deliver the same level of attentiveness.
Operational reality presents a mixed picture. Some families report functional phone access and prompt nursing attention, while others encounter non-working lines and delayed responses. This variability across shifts and days creates a credibility gap for families trying to predict the level of daily support. The safety history, including the choking incident and the associated penalty, remains a salient caution that cannot be dismissed. Even amid progress and staff turnover that brings fresh energy, the recurring gaps in reliability make it hard to view the community as a consistently safe and dependable option without diligent, ongoing oversight from families.
For families evaluating Sharon Health Care Elms, the prudent move is to seek concrete, verifiable assurances: current CNA-to-resident ratios by shift, routine staffing patterns, and a clear plan for urgent escalation when needs arise. Request access to incident and safety training records, and ask for verifiable references from families with residents at similar care levels. During tours, probe cleanliness, accessibility of equipment, and the speed of response times in real-world scenarios. If choosing here, insist on a structured, documented care plan with explicit family communication channels and accountability measures; if those elements cannot be reliably produced, be prepared to explore alternatives that prioritize steadier staffing and consistent safety.
In summary, Sharon Health Care Elms offers a breathable, home-like setting that can work for residents whose families stay closely engaged and who can tolerate some variability in care. For families seeking ironclad staffing, flawless safety records, and predictable responsiveness, alternatives deserve serious consideration. The facility’s potential is real, improvements and moments of strong teamwork exist, but the cautions are substantial enough to require rigorous, on-site verification before making a commitment.
98 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Greater Peoria Regional (5 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Senior Move Management: Understanding the Role, Value, and Associated Costs
Weight Training for Seniors: Building Strength and Vitality
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers