Heartis Village of Peoria

Pros

• The staff at Heartis Village of Peoria is consistently described as friendly, caring, and engaged with the residents' well-being.
• Many families expressed satisfaction with the cleanliness and upscale environment of the facility, noting it feels welcoming and luxurious.
• Residents enjoy a sense of community, with positive interactions reported among both staff and fellow residents.
• Families appreciate the variety of activities offered in the community, especially for those in assisted living.
• The memory care wing has compassionate caregivers who are attentive to individual needs, leading to overall contentment about the care provided.
• Visitors found the facility aesthetically pleasing, comparing it to a luxury hotel atmosphere, which impressed both residents and their families.
• Positive reviews highlight that on-site dining experiences can be pleasant, though some noted room for improvement.
• Families feel reassured by the support from management and staff when exploring options for their loved ones' care needs.

Cons

• The cleaning was only adequate, and staff members were not always friendly.
• There were significant variations in medication timing, which negatively impacted the care for residents with diabetes.
• Many scheduled activities did not occur, leading to dissatisfaction among residents and families.
• The memory care unit had very few activities to offer, primarily limited to bingo once a week.
• Residents in memory care mostly watched TV instead of engaging in stimulating activities.
• Some family members felt that the staff appeared overwhelmed and unable to provide the necessary extra care for residents in memory care.
• There were complaints about the high salt and sugar content in meals, leading to health issues for some residents.
• The facility struggled to maintain staffing levels, which affected the quality of care provided.
• Despite being a beautiful community, it did not have the level of care required for some individuals with more serious needs.
• Expectations for a wide range of activities have been disappointed due to ongoing COVID-19 restrictions.

Review

Heartis Village of Peoria has garnered a diverse array of feedback from families and residents regarding their experiences within the community. The general sentiment leans towards positive, particularly in terms of staff compassion and the cleanliness of the facility. Many families have noted that the caregivers in the Memory Care Area exhibit exceptional dedication and care for their loved ones. Individuals expressed gratitude for the kindness shown to their family members during difficult times, highlighting that this support makes a significant difference when faced with declining health conditions.

Visiting Heartis Village often felt like stepping into a luxurious hotel, according to several family members who toured the community. They were impressed by the upscale furnishings, cleanliness, and overall atmosphere. One reviewer remarked on how welcoming both staff and residents were during their visit, which created a sense of belonging even before moving in. This warm environment appears to extend beyond mere appearances; reviewers consistently mentioned friendly interactions with staff members who made an effort to know both residents and their families by name.

However, while many highlighted positive aspects of Heartis Village, some pointed out exceptions within specific areas such as memory care. Concerns arose regarding activity offerings—many reviews stated that activities available for memory care residents were limited primarily to bingo or watching television. The food quality also drew mixed responses; although it seemed satisfactory to some, others worried about unhealthy meal options leading to weight gain and rising health issues among residents. Families expressed distress over their loved ones’ dietary changes due in part to high sodium levels present in meals prepared on an institutional scale.

Staffing challenges appeared repeatedly throughout reviews as well, indicating that Heartis Village is not immune to national trends faced by assisted living facilities struggling with adequate staffing levels. Reviewers noted that while many caregivers were dedicated, there were moments where staff availability was inconsistent—a situation which can be concerning for those whose loved ones rely heavily on assistance for daily living needs.

Location was another point of consideration among reviewers; many appreciated how conveniently located Heartis Village was relative to family homes, making visits easier and more frequent. However, one family mentioned regrettably having to relocate their loved ones due to experiences they felt did not live up to expectations—particularly citing unsatisfactory communication around medication schedules critical for managing diabetes.

Overall impressions indicate that Heartis Village of Peoria presents a generally positive living environment for its residents made up largely of supportive staff members committed to enhancing each individual's quality of life amidst challenges related to memory care services and maintaining adequate staffing levels. Families seeking assisted living options may find Heartis valuable based on tour experiences but should also carefully assess specific needs against what is offered in different areas of care within the facility itself before making long-term decisions about residency.

This area of Peoria, Illinois, offers a variety of amenities that cater to seniors looking for convenience and accessibility. There are several reputable restaurants nearby such as Good Tequila's Mexican Grill and Old Chicago, providing options for dining out with friends or family. For medical needs, there are multiple physicians' offices in close proximity like Osf Medical Group and Illinois Cancer Care for easy access to healthcare services. The presence of theaters like AMC Theatre and GQT Willow Knolls 14 provides entertainment options for leisurely outings. Additionally, pharmacies such as CVS and Walgreens are within a short distance for medication needs. Places of worship like Vineyard Church-Peoria offer spiritual support and community engagement opportunities. Overall, this part of Peoria offers a well-rounded environment for seniors seeking a comfortable and convenient living experience.

Restaurants

• Good Tequila's Mexican Grill (0.3 miles)
• Double As (0.4 miles)
• Old Chicago (0.6 miles)
• Wahlburgers @ Hy-Vee (0.6 miles)
• Osaka Hibachi & Sushi (0.7 miles)
• Culver's (0.9 miles)
• Weaver's Fresh Foo (1.3 miles)

Physicians

• Osf Medical Group (0.4 miles)
• Institute On Aging (0.4 miles)
• Bard Optical - Peoria Shoppes at Grand Prairie (0.5 miles)
• Illinois Cancer Care (0.6 miles)
• Methodist Medical Group At Peartree (1.3 miles)
• Dr John Reed Oral Surgery & Dental Implants (1.4 miles)
• Springfield Clinic Peoria Allergy & Asthma (1.6 miles)

Theaters

• Amc Theatre (0.5 miles)
• GQT Willow Knolls 14 (1.4 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Enloe Drugs (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.5 miles)
• Schnucks (3.5 miles)
• Walgreens (3.6 miles)
• Walgreens (3.6 miles)

Places of Worship

• Vineyard Church-Peoria (2.4 miles)
• Northwoods Community Church (3.1 miles)
• Church of Jesus Christ of Latter Day Saints (4 miles)
• Church Of The Brethren-Peoria (4.7 miles)

Cafes

• Starbucks (3.2 miles)
• The Spot Coffee (3.3 miles)
• Panera Bread (3.3 miles)
• Panera Bread (3.9 miles)
• Starbucks (4.2 miles)
• Jubilee Cafe (4.4 miles)

Hospitals

• Orland Park Dental Program (3.5 miles)
• Proctor Hospital (4.5 miles)
• UnityPoint Health - Proctor (4.7 miles)