Comfort Keepers of Peoria

Pros

• Comfort Keepers is described as an amazing home services agency that truly cares for clients and families.
• The company is praised for providing consistent caregivers, supporting memory and care continuity.
• The staff are noted to be kind, compassionate, reliable, and patient.
• Leadership, including the owners and Mr. Lee B., is seen as visionary and actively involved.
• Caregivers are valued for going above and beyond, running errands, cooking, cleaning, and even helping with pets.
• The team offers heartfelt emotional support, especially during hospice and end-of-life situations.
• Staff members are called angels in disguise, helping families feel supported and clients stay at home.
• Comfort Keepers is commended for clear communication and treating families like part of the same family.
• The reviews consistently recommend Comfort Keepers to others.

Review

The overarching sentiment in these reflections is a deep appreciation for continuity and trusted relationships in home care. Families consistently highlight how invaluable it is to have the same care providers, especially when memory and familiarity play a crucial role in maintaining comfort and independence. One family even notes a specific weekly pairing - Kata on Tuesdays and Melinda on Fridays - that feels like a terrific match for their needs, emphasizing the importance of keeping those particular caregivers involved. The wish is clear: please keep sending these providers, as they have become an essential part of daily life and reassurance.

Several voices point to the leadership and culture of Comfort Keepers as a cornerstone of the positive experiences. Families have watched how ownership and leadership, first with the former leaders and now under Mr. Lee B., have guided the company with a clear vision and practical, compassionate ideas for growth. They especially appreciate the teams surrounding the caregivers - Michaline, Crystal, and Sam - who are recognized not just for their competence, but for upholding a genuine commitment to the clients' best interests. This sense of alignment between the company's mission and the caregivers' daily work helps create trust and consistency for families during challenging times.

Long-tenured caregivers are celebrated for their passion and dedication. One reviewer notes having been a Comfort Keeper for seven years, drawing on a background across education and caregiving to describe home care as their favorite kind of work. They express pride in helping clients stay in their homes, treating each person as an individual with a story to tell, rather than simply performing tasks. This sentiment - caregiving as meaningful, personalized work - resonates throughout the testimonials, as caregivers bring warmth, companionship, and practical support to everyday life in the home.

The company's internal culture and employee experience are also highlighted as a strength. A staff member serving as Employee Experience Manager since April speaks to the positive atmosphere created by daily collaboration with owners and a supportive leadership team. This perspective underscores a broader reality in which staff feel valued and motivated, which in turn translates into consistently high-quality care for clients. The repeated endorsements from within the team emphasize that Comfort Keepers is a workplace where people are proud to contribute to the care of others.

Beyond the internal vibe, clients repeatedly describe tangible benefits in daily care. Caregivers are praised for being ready to help with hours, delivering quality care, and maintaining open, proactive communication. People frequently mention the practical assistance they receive - grocery trips, cooking, laundry, housekeeping - and the critical role of companionship. One review even notes how the caregivers' engagement with pets and daily routines can make a meaningful difference in a client's comfort and sense of normalcy. The consistent thread is that these caregivers not only address tasks but also nurture a supportive relationship that eases families' worries.

Several stories illuminate the compassionate impact on end-of-life and transitional care. The Durchholz family recounts how Kelsey offered steadfast support during hospice, providing a steady presence that helped normalize difficult medical situations and kept both their father and the family grounded. Other clients speak to the broader, life-affirming role Comfort Keepers played during transitions into assisted living or nursing care, and even during times when a loved one was facing serious health challenges. In these moments, caregivers are described as angels - patient, compassionate, and dedicated to maintaining dignity and ease for families.

The testimonials also reinforce a sense of gratitude for the entire Comfort Keepers ecosystem - office and field staff alike. Families describe staff as reliable, caring, and personable, with a strong emphasis on treating clients - and their families - with respect and kindness. There are many mentions of specific individuals who left a lasting positive impression, such as Dave, who explained how the care model works and helped families feel confident in the process, or Beth and Michaline, who are singled out as exceptional. Across the board, the message is that Comfort Keepers consistently exceeds expectations by combining professional expertise with heartfelt generosity.

In sum, these reflections paint a portrait of Comfort Keepers as a trusted partner in home care, where continuity of caregivers, compassionate leadership, and a culture of genuine care come together to support families. The experiences range from everyday tasks and companionship to complex transitions and end-of-life moments, all handled with sensitivity and an unwavering commitment to the client's independence and well-being. For families seeking reliable, family-like care that feels more like a partnership than a service, Comfort Keepers of Peoria - and the caregivers who embody its values - appears to be a dependable, heart-forward choice.

Restaurants

• Chipotle Mexican Grill (0.5 miles)
• Chick-Fil-A (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Kouri's Pub (0.5 miles)
• Red Lobster (0.5 miles)
• Culver's (0.6 miles)
• Friendly Valley Tavern (0.7 miles)

Pharmacies

• Walgreens (0.5 miles)
• Schnucks (0.7 miles)
• Walgreens (1.1 miles)
• Medicine Stop (1.6 miles)
• Walgreens (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)

Physicians

• Soderstrom Skin Institute (0.5 miles)
• Soderstrom Dermatology Center (0.5 miles)
• Peoria Ambulatory Surgery Center (0.5 miles)
• Soderstrom (0.5 miles)
• Bard Optical - Peoria Metro Centre (0.7 miles)
• OSFMG - Glen Park Family Medicine (0.7 miles)
• Nizar Merheb MD, DDS, FACS (1 miles)

Cafes

• Panera Bread (0.5 miles)
• Starbucks (0.7 miles)
• Starbucks (0.9 miles)
• Starbucks (2.8 miles)
• One World Eats & Drinks (2.9 miles)

Places of Worship

• Church Of The Brethren-Peoria (1.1 miles)
• Church of Jesus Christ of Latter Day Saints (1.6 miles)
• Redeemer Presbyterian Church (2.7 miles)

Hospitals

• Proctor Hospital (1.6 miles)
• UnityPoint Health - Proctor (1.7 miles)
• University of Il Department of Pediatrics (3.1 miles)
• OSF Milestone Building (3.1 miles)
• Osf Forest Park (3.1 miles)
• Methodist Medical Center of Illinois (3.1 miles)
• OSF Healthcare System (3.2 miles)

Theaters

• GQT Willow Knolls 14 (2.7 miles)