Maxim Healthcare

Pros

• Maxim Healthcare cares about its clients and its employees.
• The staff work together to ensure clients are well cared for.
• Maxim assigns caregivers who take a personal interest in clients' well-being.
• Management follows up well and handles scheduling.
• They tailor programs to meet individual care needs.
• The caregivers are among the best and very professional; the entire team is phenomenal.
• Maxim prioritizes patient safety.
• The company makes employees feel valued and appreciated.
• Office staff are pleasant to work with and responsive.
• The scheduling is flexible and supports work-life balance; staff can set goals and grow as caregivers.
• Maxim offers competitive pay with incentives and benefits like holiday pay and referral bonuses.
• Maxim is nationwide, allowing mobility within the company.

Cons

• Jacob H., the Peoria office job recruiter, is described as unreasonable and a pushover, with poor people skills, especially toward women.
• One reviewer noted a three-week wait to get a caregiver initially, saying the wait was a drawback, though the caregiver proved worthwhile.
• They had a rocky start, but it didn't take long to get things figured out.

Review

Across the many voices sharing experiences with Maxim Home Health, a consistent thread runs through: this is a company that treats both clients and staff with care, respect, and a sense of teamwork. The sentiment is overwhelmingly positive, with many describing Maxim as not just a place to work or receive care, but a community where people genuinely matter. Phrases like "the best job I've ever had," "they care about their clients and their EMPLOYEES," and "10/10 stars" appear repeatedly, painting a picture of a culture that prioritizes people on every level.

When it comes to client care, the reviews emphasize a thoughtful, collaborative approach. Families repeatedly note that the process of arranging care is smooth and person-centered once approval is in place. They praise staff such as Aubry and Dale for making the transition easy, and they describe caregivers who take a personal interest in their well-being. The ability to design a custom program tailored to individual needs is highlighted, along with ongoing management follow-up and careful scheduling. Even after more than a year of service, families report that the quality of care remains high, with caregivers and administrative teams continuing to exceed expectations.

The caregivers themselves are described as some of the best professionals in the field. Reviewers repeatedly call the caregivers "very professional" and note that the entire Maxim team is phenomenal. Clients and families express confidence in the care their loved ones receive, and they consistently offer strong recommendations for others to consider Maxim. The sentiment conveys a sense of reliability and dedication from the professionals who provide direct care in homes, underscoring the trust families place in Maxim's team to keep loved ones safe and well cared for.

From the perspective of new and existing employees, Maxim is portrayed as a supportive and growth-oriented environment. A person who recently joined the company speaks highly of the team's emphasis on patient safety and the hard work to ensure care is customized and responsive to changes. The company's nationwide reach is noted as a benefit, enabling employees who move to different locations to continue their work without starting over. Several reviewers appreciate the office culture - friendly, upbeat, and looking out for each other - and highlight that management is proactive in connecting with staff and patients to ensure smooth operations and positive outcomes.

There are a few tempered notes amid the praise. One reviewer recounts a negative impression of a Peoria office recruiter, describing Jacob H. as unreasonable and overly command-driven, with comments about how his approach might not be best in interactions with women. While this stands out as a single dissenting voice in a sea of praise, it echoes a common industry theme: the importance of respectful, effective recruiting that treats candidates with consideration. Another reviewer mentions initial delays in caregiver placement and suggests improvements in communication, mentoring, and broadening recruitment channels. Taken together, these points appear as opportunities for growth rather than indications of widespread issues, highlighted by the surrounding, overwhelmingly positive feedback.

On the employee experience side, many reviews celebrate flexibility, work-life balance, and a sense of being valued. People share that they can build a good schedule and maintain a social life outside of work, and they appreciate not being overwhelmed by paperwork or unnecessary meetings. There is also gratitude for fair compensation, incentive programs, and holiday pay, as well as a referral program that provides bonuses and recognition for bringing in new clients or staff. Some caregivers note the capacity to take time off to be with family and the ability to adapt to changing patient needs, which reinforces the sense that Maxim respects personal commitments while delivering reliable care.

Beyond current operations, several reviewers offer constructive ideas for future improvement. Suggestions include enhancing communication with clients, families, and caregivers; expanding recruitment through partnerships with local schools and higher education institutions; increasing opportunities for training, mentoring, and tuition reimbursement; maintaining consistent hours to better support caregivers; and recognizing outstanding performers with rewards or mentorship roles. There is also a call for broader creative advertising to attract more clients and help ensure that staffing can meet evolving patient needs. These thoughts reflect a perspective focused on sustainable growth, continuous learning, and stronger internal support networks.

In sum, the collection of experiences portrays Maxim Home Health as a company driven by care, collaboration, and a shared commitment to excellence. Clients and families repeatedly describe personalized care, professional and compassionate caregivers, and attentive management that keeps them informed and supported. Employees highlight a culture of flexibility, value, and teamwork, while acknowledging opportunities for growth and improvements in communication and recruitment. Across the board, the message is clear: Maxim is a place where people matter - whether they are receiving care, providing it, or building a career within the organization.

This area of Peoria, Illinois offers a mix of convenient amenities and services that cater to a variety of interests and needs. With several popular restaurant chains such as Chipotle, Chick-Fil-A, and Red Lobster within walking distance, dining options are plentiful. Additionally, there are multiple pharmacies nearby including Walgreens and CVS for easy access to medications and healthcare supplies. For leisurely activities, cafes like Panera Bread and Starbucks provide cozy spots for socializing or enjoying a cup of coffee. Medical care is also easily accessible with various physicians' offices and hospitals in close proximity. Overall, this part of Peoria combines the convenience of urban living with a welcoming community atmosphere perfect for seniors looking for a comfortable and well-equipped neighborhood to call home.

Restaurants

• Chipotle Mexican Grill (0 miles)
• Chick-Fil-A (0 miles)
• Red Lobster (0.1 miles)
• Kouri's Pub (0.1 miles)
• Sonic Drive-In (0.2 miles)
• IHOP (0.4 miles)
• Wendy's (0.5 miles)

Pharmacies

• Walgreens (0.1 miles)
• Schnucks (1.1 miles)
• Walgreens (1.5 miles)
• Medicine Stop (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)

Cafes

• Panera Bread (0.3 miles)
• Starbucks (0.5 miles)
• Starbucks (1 miles)
• One World Eats & Drinks (3.1 miles)
• Starbucks (3.2 miles)

Physicians

• Soderstrom Skin Institute (0.7 miles)
• Soderstrom (0.7 miles)
• Soderstrom Dermatology Center (0.7 miles)
• Peoria Ambulatory Surgery Center (0.7 miles)
• OSFMG - Glen Park Family Medicine (0.8 miles)
• Bard Optical - Peoria Metro Centre (1 miles)
• Midwest Orthopaedic Center (1.1 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• Church Of The Brethren-Peoria (1.5 miles)
• Redeemer Presbyterian Church (2.5 miles)

Hospitals

• Proctor Hospital (1.9 miles)
• UnityPoint Health - Proctor (2.1 miles)
• Orland Park Dental Program (3.4 miles)
• OSF Milestone Building (3.5 miles)
• University of Il Department of Pediatrics (3.5 miles)

Theaters

• GQT Willow Knolls 14 (2.3 miles)