ActiveCare Home Care

Pros

• Caregivers are described as extremely patient and caring in stressful environments, working well with families to overcome hurdles.
• Marisa is described as having incredible knowledge and training, diffusing stressful situations with compassion and care.
• The care team is professional and experienced, bringing a new level of well-being to clients.
• Caregivers assigned to clients are consistent with their schedules and display joyful enthusiasm in caregiving.
• Nirmy, the manager, communicates regularly with families, which helps a lot.
• Clients are extremely satisfied with how dedicated the team is to meeting the client's wishes, providing peace of mind.
• Office staff go above and beyond for both clients and employees, with fair pay and top-notch kindness and respect.
• Caregivers are kind, prompt, and knowledgeable, ensuring comfort and adherence to care plans.
• Active Care responds quickly to issues and replaces caregivers with qualified ones within hours.
• Shanur is cooperative, accommodating, and easy to work with.
• The company is widely regarded as great and is recommended to others seeking home care services.

Cons

• They were skeptical about bringing in a caregiver to take care of their mom in her house by herself, let alone someone to live with her seven days a week without the family.
• The situation was not easy to manage.
• There was a weekend incident with an outsourced caregiver (short-notice replacement) who was not qualified to meet their dad's needs.
• The environment was sometimes stressful.

Review

Families across different circumstances consistently describe Active Care Home Care as a trusted partner in managing loved ones' well-being, even when the situation is complex or emotionally stressful. In one heartfelt account, the writer expresses deep gratitude for the team that helped their mom, noting that a caregiver - described in their note as "ator" - is wonderful and compassionate, and that Tariq is helpful in every way. The sentiment is stitched together with warm Thanksgiving wishes, underscoring how meaningful this support has felt during a challenging period.

Another reviewer highlights the caregivers' patience and care in a sometimes high-pressure environment, praising how they work with the family to overcome the occasional hurdle. The caregiver's manager, Marisa, is singled out for exceptional expertise - "incredible knowledge and training in so many areas." The reviewer observed Marisa diffuse stressful situations with apparent ease, and with genuine compassion and care, leaving a lasting impression of professionalism and steadiness in difficult moments.

For many starting with in-home care for the first time, the experience has been surprisingly positive. The reviewer notes that, despite it being their first foray into home care, they are extremely happy with the service thus far. The sense of relief comes through clearly - the team feels professional and experienced, and their presence has introduced a new, positive dimension to their loved one's well-being.

In another detailed narrative, the family chose Active Care Home Care for their mom after initially feeling skeptical about the idea of a caregiver living with her seven days a week. The relief they felt was immense. The care team is described as professional and experienced, bringing a new level of stability to their mom's daily life. Caregivers are noted for consistency in scheduling, and their joyful, enthusiastic approach to caregiving stands out. The manager, Nirmy, keeps in regular contact, which the family says is a real help. They express extreme satisfaction with how dedicated the team is to fulfilling their mom's wishes, describing it as a huge peace of mind.

A separate testimonial reflects on care given to a dear friend. The caregiver is described as kind, prompt, and respectful, ensuring the friend was comfortable and that the care plan was followed. The reviewer specifically praises Nermala for thoroughness and professional conduct and notes she was always available to address questions or concerns. The overall message is a strong recommendation that Active Care is a company people can rely on when they need home care services.

Beyond individual experiences, one reviewer emphasizes the quality of the office team and the culture within Active Care. They describe the office staff as going above and beyond - not only for clients but for employees as well. The sense of appreciation within a caring workplace translates into a better experience for everyone involved. The reviewer also notes fair pay and a foundation of kindness and respect that makes them proud to be part of the organization.

Another family recounts their experience with a grandma, where the caregiver's kindness, promptness, and knowledge helped ensure comfort and adherence to the care plan. The agency manager, Marisa, is again highlighted as thorough and professional, always available to assist with questions or concerns. The reviewer encourages others to try the company, confident that they won't be disappointed.

Finally, a heartfelt case describes post-stroke in-home caregiving needs. After evaluating three agency referrals, the family selected Active Care because they could answer almost every question with a clear, specific picture of services offered. The team's follow-up with questions, represented by Rachel, was prompt, and they provided caregiver credentials and certifications that the family valued. When an incident occurred over a weekend with an outsourced caregiver who was not qualified, Active Care responded quickly, bringing in a qualified caregiver within a few hours. The owner's periodic follow-up to check on caregiver satisfaction and concerns reinforced a genuine, caring approach. Shanur is described as cooperative and easy to work with, and the family concludes they have been very, very pleased with Active Care and would return for future needs.

Across these varied experiences, what shines through is a consistent commitment to compassionate, professional, and responsive care. Families describe reliable communication, thoughtful handling of stressful moments, careful attention to plans and credentials, and a genuine desire to support both their loved ones and their own peace of mind. Active Care Home Care emerges in these stories as a steady, trusted presence - someone you can count on when complex caregiving needs arise.

This part of Park Ridge, Illinois, offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies such as Walgreens and Rise Dispensaries nearby, accessing medication and healthcare products is convenient. There are also several reputable physicians' offices and hospitals within a reasonable distance, ensuring quality medical care is easily accessible. Additionally, the presence of well-known restaurants like Beacon Tap and Portillo's Hot Dogs provides dining options for seniors looking to enjoy meals outside their home. For entertainment, there are theaters like AMC Rosemont 18 nearby for movie enthusiasts. Overall, this area provides a mix of essential services, recreational opportunities, and a peaceful environment ideal for senior living.

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Rise Dispensaries Niles (3.4 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)

Restaurants

• McDonald's (1.2 miles)
• Beacon Tap (1.5 miles)
• Portillo's Hot Dogs (2.3 miles)
• Tortas Frontera by Rick Bayless (2.9 miles)
• Berghoff Cafe (3 miles)
• Panda Express (3.3 miles)
• Raising Cane's Chicken Fingers (4.3 miles)

Physicians

• Physicians Cosmetic Institute (1.2 miles)
• Resurrection Medical Center Professional Building (3.5 miles)
• North Shore Physicians Group (6.7 miles)
• Arlington Eye Physicians (7.4 miles)

Transportation

• O'Hare Multi-Modal Facility (1.5 miles)
• Cta (2.2 miles)
• United Club (2.8 miles)
• Terminal 5 (2.8 miles)
• Concourse L (2.8 miles)
• Admirals Club (2.9 miles)
• SAS Business Lounge (2.9 miles)

Theaters

• AMC Rosemont 18 (2.4 miles)
• AMC Village Crossing Theatre (5.6 miles)
• AMC Streets of Woodfield 20 (8.4 miles)

Hospitals

• Glenbrook Hospital (5.5 miles)
• NCH Northwest Community Hospital (7.2 miles)
• Gottlieb Memorial Hospital (7.3 miles)
• Loyola Medicine Transport (7.3 miles)

Cafes

• Starbucks (6.2 miles)
• Starbucks (7.2 miles)

Parks

• Portage Park (7 miles)
• Clarkson Park (7.8 miles)
• Berens Park (8 miles)
• Ned Brown Preserve (8.2 miles)
• Olympic Park (8.4 miles)
• Lake Arlington (8.4 miles)