Generations Oakton Pavillion in Des Plaines, IL
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1660 Oakton Place, Des Plaines, IL 60018
For more information about senior living options: (844) 490-3973
The staff are attentive, caring, and courteous. They do a great job keeping everything clean and sanitized. The staff and accommodations are wonderful. This facility is by far the best among many others. The staff are compassionate, communicative, and competent. The activities team adds joy to residents' lives and shows genuine care. The nurses in memory care are a blessing. The rehab staff are wonderful and go above and beyond. The entire staff is awesome and takes great care of residents. The facility takes care of all needs and feels like a home.
The meals are described as horrible on almost a daily basis, with canned tomatoes and pork served for dinner. A lampshade in a room was broken, and some staff ignored complaints about the room’s temperature. The reviewer warns not to send a loved one there, alleging neglect, discriminatory behavior by night staff, and theft of personal items. The facility is labeled filthy with old furniture and subpar food, and the director is said to have no personality. There was tension at an event caused by the director who seemed to ruin the occasion and appeared to dislike her job. The activity director is described as rude and not compassionate. The facility is said to have zero communication. Patient care is described as terrible due to negligence and understaffing, with multiple hospital visits.Generations Oakton Pavilion in Des Plaines is best suited for families that prioritize memory-care excellence and robust rehabilitation support within a warm, home-like atmosphere. The community tends to deliver strongest value for residents with dementia or complex care needs who benefit from attentive, communicative staff and regular family updates. It also serves well those who want a lively activities program and a staff team that many families describe as compassionate and dependable. That said, it is not a perfect fit for every family: those who demand flawless cleanliness, perfectly coordinated leadership across shifts, and unflagging front-door discipline may want to consider alternatives.
On the upside, the memory-care unit stands out for its dedicated caregivers. Families repeatedly praise staff for attentiveness, courtesy, and safety, with particular gratitude directed toward caregivers who form meaningful, ongoing relationships with residents. In several accounts, loved ones with dementia appear calmer and safer because staff stay engaged, communicate regularly, and keep families in the loop. The rehab program also earns strong marks, with reviewers calling the team exceptional and noting real progress in mobility and function. The administrator’s influence is visible in staffing stability and hands-on management, and the activities team routinely earns praise for bringing routines to life through events and daily engagement.
Nevertheless, there are notable concerns that cannot be ignored. Some residents and families report cleanliness and maintenance gaps, from outdated furniture and rooms that do not always feel fresh to occasional odors and slow response times for basic needs like utensils at meals. A few reviewers allege miscommunications about care plans or schedules, and there are alarming anecdotes about safety lapses and under-staffing that led to hospital visits or urgent medical issues. The most dramatic criticisms target leadership and morale, including claims that certain managers appear disengaged or brusque, and that events or day-to-day operations can feel tense or disjointed when administration is perceived as distant or unresponsive. The volume and intensity of these concerns vary widely by shift and by reviewer, but they are persistent enough to temper otherwise strong impressions.
Those positives do offset the negatives in meaningful, decision-driving ways for the right family. For families prioritizing dementia care quality and rehab, the demonstrated staff competence and the consistent, caring approach across many caregivers can translate into real daily benefits for a loved one. The “home away from home” feel described by multiple families, aided by experienced rehab clinicians and long-tenured staff, offers tangible comfort that can tip the balance toward choosing this community when memory care and post-acute needs are central. The facility’s location, mid-century architecture that supports easy navigation, and a patio view in the memory-care wing contribute to a dignified, visit-friendly environment. Price is frequently highlighted as a relative strength in the market, providing more budget-friendly options without sacrificing core care strengths.
There are clear reasons a family might want to look elsewhere. If spotless cleanliness, consistently exquisite dining, and perfectly synchronized leadership across all shifts are non-negotiables, Generations Oakton Pavilion may not meet those standards for every resident. Some reviews describe persistent cleanliness and odor issues, delayed service, and inconsistent food experiences, which can be a deal-breaker for residents with higher sensitivity to environment or for families who demand near-perfect day-to-day operations. Additionally, tensions around management style or staff morale, especially around activities leadership or event planning, signal that leadership fit matters a great deal here. For families who want a calmer, more uniformly run atmosphere with a tighter clinical oversight, other options could be preferable.
The practical path forward is decisive: tour with a purpose, observe memory-care operations during a typical day, and press for current staffing ratios and turnover, care-plan review processes, and incident reporting history. Speak with multiple staff members across shifts to gauge consistency of care and communication. Request to meet the memory-care director and the rehab supervisor, and ask for recent state survey results and any plan-of-correction items. Bring a checklist that addresses housekeeping, room maintenance, meal quality, and response times, then compare those findings against your loved one’s specific needs and your family’s expectations for transparency and accountability. If Generations Oakton Pavilion aligns with the care priorities identified, especially memory care quality, rehab strength, and a staff that genuinely connects with residents, the decision becomes practical and well-supported. If not, the search should pivot toward facilities that demonstrate steadier cleanliness, communication, and leadership alignment.
275 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (3 miles away) Chicago Midway (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Generations Oakton Pavilion in Des Plaines, IL is an exceptional assisted living community offering a wide range of amenities and care services to cater to the needs and comfort of its residents.
The community boasts a host of amenities designed to enhance the quality of life for its residents. These amenities include a convenient beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for ease of mobility, and a computer center for staying connected with loved ones. There is also a spacious dining room where residents can enjoy delicious restaurant-style meals, as well as a fitness room to promote an active lifestyle.
Residents at Generations Oakton Pavilion will find their living spaces fully furnished with private bathrooms and kitchenettes, ensuring comfort and convenience. The community also provides housekeeping services to maintain cleanliness and orderliness.
For relaxation and recreation, there are several options available. Residents can unwind in the beautiful garden or engage in friendly competition in the gaming room. There is also a small library for those who enjoy reading, as well as concierge services to assist with any additional needs.
Additionally, Generations Oakton Pavilion offers various care services to support the wellbeing of its residents. These include 24-hour call system and supervision for peace of mind, assistance with activities of daily living such as bathing and dressing, as well as help with transfers when needed. The dedicated staff also provides medication management and follows special dietary restrictions specific to individuals' needs. Transportation arrangements are made both for non-medical purposes and crucial doctor's appointments.
To encourage social interaction and engagement, the community organizes scheduled daily activities that cater to diverse interests. These may include fitness programs, planned day trips, resident-run activities, and mental wellness programs.
Located in Des Plaines, IL, Generations Oakton Pavilion benefits from its proximity to nearby amenities such as cafes, pharmacies, physicians' offices,and restaurants. With 27 transportation options nearby including public transit options, residents have easy access to explore the surrounding area. There is also a theater nearby for enjoying movies and live performances.
Generations Oakton Pavilion offers a wonderful assisted living community where residents can enjoy an active and fulfilling lifestyle while receiving personalized care and support.
Generations Oakton Pavillion is located at 1660 Oakton Place, Des Plaines, IL 60018 in Cook County, Illinois
Generations Oakton Pavillion on seniors.fyi includes 4 photos including images showing building, entrance, architecture, windows, plant, facility, exterior, urban, and more.
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