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3.9 from 37 reviews
5 stars
27
4 stars
0
3 stars
0
2 stars
0
1 stars
10
Overall Review of Visiting Angels
common7 reviews mention this
Caregivers are a good fit
Residents and families frequently describe caregivers as a strong match for their needs.
Several reviews mention that the agency matched them with the right caregiver from the start, including a quick “click” and a good fit for ongoing needs. People also describe caregivers being assigned who were dependable and enjoyable companions, and some note the caregivers helped with practical needs like appointments. Where expectations were clear, reviewers say the agency made adjustments to keep the support working for the situation.
common9 reviews mention this
Communication and responsiveness stand out
Reviews commonly emphasize timely updates and responsive help when questions or issues come up.
Across multiple reviews, families and clients describe the office as easy to reach and quick to handle situations, including scheduling and follow-ups. Several reviewers say caregivers communicate promptly about problems, and that the office keeps them updated about care and any concerns. A few also describe support that extended beyond regular hours, including help during nights, weekends, and holidays.
common6 reviews mention this
Day-to-day help and companionship
Residents describe caregivers who help with everyday routines and provide companionship.
Reviews repeatedly point to in-home support that goes beyond basic presence, including help with getting in and out of bed, using the bathroom, showering, and preparing meals. Others describe caregivers taking them to doctor appointments and medical testing, as well as doing outings like shopping, walks, and church-related activities. Several reviewers also mention reassurance and encouragement during recovery or difficult periods, describing caregivers as compassionate companions.
common5 reviews mention this
Flexible scheduling is a frequent plus
Many reviews highlight flexible scheduling that works around families’ needs.
A number of reviewers say the agency worked with them on the days and hours they wanted, rather than sticking to one rigid plan. Families also describe caregivers who could accommodate appointments that fell outside the caregiver’s scheduled days. Even when care involved vulnerable transitions, reviewers describe the support as available when they needed help quickly.
caveat2 reviews mention this
Dementia care experiences vary
Some reviews raise serious concerns about dementia support quality and attentiveness.
While many reviews are positive, two specifically describe disappointing experiences with dementia-related care. Those reviewers report caregivers who appeared inattentive during visits, including spending time on non-care activities or not actively monitoring a loved one. They also describe moments where the person being cared for became confused and frightened during the visit, which led to a loss of trust in the support provided.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Chicago Midway (11 miles away)
Chicago O'Hare International (23 miles away)
Nearby Places of Interest
Located in Palos Park, Illinois, this area offers a variety of amenities that cater to the needs of seniors. With several renowned restaurants such as P.F. Chang's China Bistro and The Cheesecake Factory within a short distance, residents can enjoy delicious meals without having to travel far. Additionally, there are multiple pharmacies like Walgreens nearby for convenient access to medications and healthcare products. Places of worship such as Palos Islamic Center and Our Mother Of Good Counsel provide spiritual support for those seeking religious services. For medical needs, Palos Community Hospital is just 2.5 miles away, ensuring quick and easy access to healthcare facilities. The area also boasts beautiful parks like Waterfall Glen Forest Preserve and Harr Park, offering serene outdoor spaces for relaxation and recreation. Overall, this part of Palos Park provides a well-rounded environment that caters to the diverse needs of senior residents.
Restaurants
P.F. Chang's China Bistro (1.4 miles)
Red Lobster (2.2 miles)
The Cheesecake Factory (2.3 miles)
Raising Cane's Chicken Fingers (2.5 miles)
Hooters (2.9 miles)
Chick-Fil-A (3.2 miles)
Miller's Ale House - Orland Park (3.3 miles)
Pharmacies
Walgreens (2.1 miles)
CVS Pharmacy (2.6 miles)
Walgreens (3.5 miles)
Walgreens (4.1 miles)
Walgreens (4.2 miles)
Walgreens (4.6 miles)
Walgreens (4.9 miles)
Places of Worship
Palos Islamic Center (2.3 miles)
Our Mother Of Good Counsel (5.2 miles)
Mosque Foundation (5.5 miles)
Parkview Christian Church (6.8 miles)
Hospitals
Palos Community Hospital (2.5 miles)
Advocate Christ Outpatient Pavilion (7.9 miles)
Advocate Children Hospital-Hope Pavilion (8 miles)
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
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Chicago Midway (11 miles away)
Bright, open community with friendly staff and a variety of activities.
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips