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4.8 from 110 reviews
5 stars
101
4 stars
3
3 stars
1
2 stars
0
1 stars
5
Overall Review of Excell One Hi-Tech Nursing Inc
common110 reviews mention this
Friendly, professional staff stands out
Residents say the staff is consistently friendly, professional, and respectful.
Many reviewers describe a welcoming experience and say employees are polite, warm, and respectful throughout their visits. Multiple comments also highlight specific team members at the front desk and in clinical roles for making people feel comfortable. A few reviews are negative about staff behavior and professionalism, which stands out as an outlier compared with the broader tone.
common110 reviews mention this
Gentle care helps with anxiety
Residents mention gentle, attentive care that helps them feel at ease.
Several reviewers emphasize that procedures feel manageable, with hygienists and dentists described as gentle and attentive to comfort. Reviewers also mention thoroughness and taking time to check in, especially for people who feel nervous about dental work. One key downside is that a small number of reviews describe appointments being canceled or handled poorly, which affects the overall comfort experience.
common110 reviews mention this
Clear explanations during visits
Residents say providers explain steps and treatment options clearly.
Many reviews credit clinicians with explaining what is happening during procedures and addressing questions before work begins. Several reviewers also describe being informed about insurance coverage or next steps. This emphasis on communication appears alongside the same themes of comfort and attentiveness, which reviewers say makes visits less stressful.
common110 reviews mention this
Clean, organized office environment
Residents highlight a clean, organized setting that feels calming.
Multiple reviewers specifically mention the office being neat, extremely clean, and well organized. A number of comments describe the environment as positive and calming, even for people who feel uncomfortable with dental visits. Taken together with the staff-focused praise, the cleanliness theme reinforces why reviewers say they feel at ease when they arrive.
caveat110 reviews mention this
Some appointment and follow-up problems
Residents report issues with cancellations, missed follow-up, or hard-to-book timing.
While most reviews are positive, a few describe appointments being canceled or not handled properly, including instances where follow-up communication did not happen. Another recurring concern is limited availability for hygiene appointments, with one reviewer saying scheduling is booked out more than six months. These negative scheduling experiences are the main contrast to the otherwise consistent praise for care and service.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Chicago Midway (18 miles away)
Nearby Places of Interest
This part of Olympia Fields, Illinois offers a convenient and diverse range of amenities for senior living. With multiple physicians and healthcare facilities nearby, including St James Medical Center and Advocate South Suburban Hospital, residents have easy access to medical care. There are also several pharmacies in close proximity for medication needs. The area boasts a variety of dining options, from fast food chains like McDonald's to sit-down restaurants like Flossmoor Station Restaurant & Brewery. For recreation, there are parks such as Arbor Park within a short drive, and transportation options like Metra stations for easy access to surrounding areas. Overall, this neighborhood provides a comfortable and accessible environment for seniors looking to settle down in Olympia Fields.
Physicians
St James Medical Center Olympia Fields (0.4 miles)
Advocate South Suburban Hospital: Smith Sharon C MD (2.9 miles)
Dr Uppuluri, Dr Patel, Dr Chavin Urology (3 miles)
United Pain Services (3.1 miles)
Aunt Martha's Health Care (3.6 miles)
Family Christian Health Center (6.2 miles)
Medina Health Care (7.1 miles)
Pharmacies
Walgreens (0.5 miles)
Walgreens (1.2 miles)
CVS Pharmacy (1.2 miles)
CVS Pharmacy (1.4 miles)
Walgreens (2.3 miles)
Walgreens (2.5 miles)
Walgreens (2.7 miles)
Hospitals
Franciscan St James Health (0.5 miles)
Elisabeth Ludeman Center (1.9 miles)
South Suburban Hospital (2.9 miles)
Franciscan Health (3.4 miles)
Franciscan Health Chicago Heights (3.5 miles)
Ingalls Memorial (6.2 miles)
Ingalls Family Care Center (8.6 miles)
Cafes
Starbucks (0.5 miles)
Starbucks (1.9 miles)
Panera Bread (2.1 miles)
Starbucks (3.1 miles)
Starbucks (4.4 miles)
Panera Bread (4.7 miles)
Starbucks (5.8 miles)
Restaurants
Buona (0.7 miles)
McDonald's (1.4 miles)
Flossmoor Station Restaurant & Brewery (1.8 miles)
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
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Chicago Midway (18 miles away)
Excellent access to nearby healthcare services, pharmacies, dining options, and transportation.
Navigating Medicare Coverage for In-Home Care Services
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
Understanding Home Health Care: A Comprehensive Guide