Excell One Hi-Tech Nursing Inc

Pros

• Patients describe Olympia Fields Family Dental as the friendliest group that makes them feel extremely comfortable.
• The team is praised for being very professional and exceptional.
• Gina, the hygienist, is described as welcoming, gentle, thorough, and attentive to patient comfort.
• Dr. Ramahi and Gina are noted for making patients feel at ease.
• The front desk staff are welcoming, and the entire staff is compassionate and respectful.
• The office is clean, modern, and well-organized, which instills confidence in the care.
• Patients consistently say they would highly recommend Olympia Fields Family Dental.
• The doctors and staff are described as wonderful and caring.
• Victoria and Bree receive praise for their attentive, patient-centered care.
• Hygiene visits are described as painless and comfortable, with relaxing touches mentioned.
• The overall experience is characterized as stress-free and five-star by many reviewers.
• The ambiance is calming, and the staff explain procedures clearly to help patients understand options.

Cons

• The reviewer described the office as trash and criticized the staff, including Josh, Sabrina, and Shannon.
• They claimed appointments were repeatedly canceled with no adequate rescheduling, leaving them in pain.
• They stated Sabrina would not see them despite reminders and appointment confirmations.
• They felt unwelcome and that the staff were nonchalant about their symptoms.
• They alleged the practice would ship patients off to a specialist without addressing the issue.

Review

Olympia Fields Family Dental has built a strong reputation among a diverse group of patients who describe it as a welcoming, professional, and compassionate practice. Across many reviews, the common thread is a genuine warmth that starts at the front desk and continues through the treatment rooms. Visitors frequently mention how clean and modern the office feels, how easy it is to feel at ease right away, and how the team makes every visit feel stress-free. The overall impression is of a place that prioritizes comfort and patient experience as much as clinical excellence.

The hygienists and assistants consistently stand out as the heart of the patient experience. Gina, in particular, is repeatedly praised for her gentle, thorough approach and her ability to put patients at ease. Multiple reviews describe Gina as "the best" and emphasize how she makes cleanings feel meticulous yet painless. Bree, another hygienist, is highlighted as professional, personable, and attentive to comfort during procedures. Victoria, noted as a dental assistant, is described as quick, efficient, friendly, and reassuring, with several patients appreciating her clear explanations and careful handling. The consistent theme is that the supportive team members - Gina, Bree, Victoria - help patients feel safe and well-cared-for from the moment they sit in the chair.

The dental clinicians themselves receive high marks as well. Dr. Ramahi and Dr. Kim are mentioned with appreciation for their patient-centered care and clear communication - factors that many patients cite as helping them understand their treatment options and feel confident about their care. One patient specifically commends Dr. Kim for taking the time to explain each step of a procedure and for maintaining a calm, reassuring presence throughout the exam. Sabrina, another doctor mentioned in several notes, is described as knowledgeable and thorough by many, while a few reviews describe the doctors as gentle and attentive to details. Overall, the practice earns praise for clinicians who balance expertise with attentiveness and clear explanations.

The experience of treatment itself is frequently described as gentle, thorough, and even enjoyable, a rarity in some dental visits. Several patients recount a very positive deep-cleaning experience, with notes about minimal discomfort and even the presence of comfort aids such as back massagers during procedures. Descriptions of the cleaning and exam process emphasize thoroughness without pressure, with patients appreciating the opportunity to ask questions and make informed choices about their care. The combination of knowledgeable clinicians and empathetic support staff helps turn what can be an anxiety-inducing activity into something patients look forward to - an outcome repeatedly echoed in patient feedback.

Beyond clinical care, the office environment and staff interactions contribute substantially to the favorable impressions. The front desk is repeatedly described as welcoming and professional, with Cindy singled out as particularly helpful and patient, capable of addressing questions and guiding new patients through the process. The overall atmosphere - polished, organized, and respectful - adds to the sense that this is a place where patients are treated with genuine care. Many reviewers reflect that the positivity of the team makes routine visits feel easy and even pleasant, a notable achievement in a field where anxiety can be a barrier for many.

A strong sign of trust and loyalty appears in the consistent, long-term patronage of the practice. One patient notes having been a patient for several years, with no complaints and continued respectful, attentive care regardless of the procedure. The sentiment is echoed by others who express a clear willingness to return and to recommend Olympia Fields Family Dental to friends and family. The testimonials collectively convey a sense of a practice that not only delivers quality dental work but also fosters ongoing relationships built on reliability, respect, and cordial communication.

It's important to acknowledge a contrary note as well. One review presents a harsh, detailed critique of the office's handling of appointments and communications, describing multiple canceled or rescheduled visits, with frustration over perceived disregard for the patient's pain and needs. The reviewer cites interactions with Shannon, Sabrina, and other staff as contributing to an experience that felt unwelcoming and disorganized, culminating in a decision to rate the practice poorly. This single negative account stands apart from the otherwise overwhelmingly positive feedback and serves as a reminder that, like any clinic, Olympia Fields Family Dental is not immune to scheduling challenges or occasional misunderstandings. The review also highlights how crucial consistent communication and dependable scheduling are to maintaining a uniformly positive patient experience.

Taken together, the collection of reviews paints a picture of Olympia Fields Family Dental as a place where patient comfort, clear communication, and compassionate care are central to the experience. The staff - front desk and clinical team alike - are repeatedly described as friendly, supportive, and dedicated to easing patients' nerves. The hygienists and doctors are commended for their professionalism, gentleness, and thorough explanations, while the office environment is consistently praised for its cleanliness, organization, and warm atmosphere. For most patients, this is a dental practice they would highly recommend to others and return to for ongoing care, with the understanding that, like any practice, it benefits from ongoing attention to scheduling and communication to ensure every visit meets the same high standard.

This part of Olympia Fields, Illinois offers a convenient and diverse range of amenities for senior living. With multiple physicians and healthcare facilities nearby, including St James Medical Center and Advocate South Suburban Hospital, residents have easy access to medical care. There are also several pharmacies in close proximity for medication needs. The area boasts a variety of dining options, from fast food chains like McDonald's to sit-down restaurants like Flossmoor Station Restaurant & Brewery. For recreation, there are parks such as Arbor Park within a short drive, and transportation options like Metra stations for easy access to surrounding areas. Overall, this neighborhood provides a comfortable and accessible environment for seniors looking to settle down in Olympia Fields.

Physicians

• St James Medical Center Olympia Fields (0.4 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (2.9 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (3 miles)
• United Pain Services (3.1 miles)
• Aunt Martha's Health Care (3.6 miles)
• Family Christian Health Center (6.2 miles)
• Medina Health Care (7.1 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (2.7 miles)

Hospitals

• Franciscan St James Health (0.5 miles)
• Elisabeth Ludeman Center (1.9 miles)
• South Suburban Hospital (2.9 miles)
• Franciscan Health (3.4 miles)
• Franciscan Health Chicago Heights (3.5 miles)
• Ingalls Memorial (6.2 miles)
• Ingalls Family Care Center (8.6 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1.9 miles)
• Panera Bread (2.1 miles)
• Starbucks (3.1 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.7 miles)
• Starbucks (5.8 miles)

Restaurants

• Buona (0.7 miles)
• McDonald's (1.4 miles)
• Flossmoor Station Restaurant & Brewery (1.8 miles)
• Culver's (1.8 miles)
• McDonald's (1.8 miles)
• White Castle (1.9 miles)
• Big Apple Pancake House (2 miles)

Transportation

• Metra/Amtrak (3.2 miles)
• Metra (4.4 miles)
• Metra (4.6 miles)

Parks

• Arbor Park (5.4 miles)
• Maicach Park (7.4 miles)

Places of Worship

• Christ Community Church (7.2 miles)
• Good Shepherd Lutheran Church (7.5 miles)

Theaters

• Emagine Frankfort (7.5 miles)