Generations At Applewood in Matteson, IL
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21020 Kostner Avenue, Matteson, IL 60443
For more information about senior living options: (844) 490-3973
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The Generations Applewood team has welcomed families and provided compassionate care. Chris leads his team by being visible in the hallways, which makes the families feel good. Nurse Lauren has made it a point to address care questions and keep the family informed. Four department heads attended the care plan meeting to discuss Mom's health. Team Admissions remains a kind voice as families navigate Mom's health future. The Applewood staff went out of their way to provide great hospitality and thorough communication. The rehab technicians are like family, are highly professional, and helped a patient regain walking confidence. The nurses were extremely kind to the residents, and the staff were friendly. The facility provides outstanding care and staff go above and beyond to ensure residents are happy and comfortable. The facility offers a warm ambiance and a professional, caring staff.
The facility is described as horrendous and poorly maintained, with strong urine smells and unattended patients. Staff are said to treat residents poorly and management is terrible. Nighttime assistance is inconsistent or nonexistent, leaving residents without help. CNAs and other staff are underqualified, often leaving tasks undone or care lapsing. Items belonging to residents have been stolen by staff, indicating a lack of accountability. The environment is dirty and unsanitary, with bed bugs reported in rooms. Residents are denied meals or left hungry, and basic needs are not consistently addressed. Safety concerns include unmonitored access to patient rooms and disruptive or threatening behavior by other patients. The facility charges high fees despite inadequate care. Administrators are described as unresponsive, failing to communicate care plans or follow up on family concerns.Generations at Applewood in Matteson is best suited for families who plan to be highly involved in their loved one's care and who can press for accountability. The facility's layout favors easier navigation for rehab and daily routines on a single floor, and there are glimpses of solid clinical care when staffing is adequate. In short, this community can work for a resident who can tolerate variability and a proactive family that stays plugged in and prepared to advocate.
Those considering alternatives should weigh whether a facility with more consistent staffing, tighter safety protocols, and a track record of steadier communications is essential. If a loved one requires constant, high-touch supervision, highly predictable response times to calls, or clear, transparent leadership across all shifts, other options may deliver more reliable daily care. Families with dementia or behavioral needs, or with concerns about safety on nights and weekends, should evaluate multiple facilities before deciding.
On the upside, when leadership and frontline teams align, the care experience shows real spark. Several reviews highlight engaged administrators and department heads who set a tone of accountability, with therapists and CNAs who perform well under supervision. The rehab side and therapy staff receive praise for their professionalism, and some families describe transitions that feel collaborative and compassionate. The presence of a capable admissions team and a core group of dedicated nursing assistants can translate into meaningful moments of comfort for residents, especially when families are present and vocal about needs.
Yet the dominant pattern in the reviews is a harsh reality: chronic understaffing, inconsistent care, and serious safety concerns. Recurrent complaints include odors and sanitation problems, delayed assistance, missed meals, and episodes of neglect or near-miss situations. Families report bedsores, unsanitary conditions, and rooms not being attended to promptly. Reports of miscommunication about care plans, medication errors, and items going missing amplify fears about reliability. Night shifts and weekend coverage emerge as particularly vulnerable, with claims of insufficient supervision and slow or absent responses to calls.
Practically evaluating this community requires a structured approach. Prospective families should tour both sides of the building, speak with frontline staff and supervisors about staffing levels at different hours, and request a written care plan that outlines responsibilities, response times, and escalation paths. Ask for recent, specific examples of care coordination, how emergencies are handled, and how complaints are tracked and resolved. Verify housekeeping and sanitation routines, and verify how medications are managed and double-checked. Above all, insist on a clear point of contact for every concern and a schedule of regular care-plan reviews with leadership.
In the final assessment, Generations at Applewood can deliver strong rehab therapy and attentive care from individual staff members on good days, but systemic issues loom large. The most actionable decision framework centers on risk tolerance: if reliable daily care, predictable staffing, and unwavering safety are non-negotiable, this facility may fall short of expectations. For families committed to a rigorous oversight regime and prepared to push for continuous improvement, Generations at Applewood can still be a viable option - yet only with a plan for frequent check-ins, explicit care-agreements, and an honest readiness to pivot to a higher-quality alternative if needed. The prudent conclusion: enter with eyes wide open, guardrails firmly in place, and a clear exit strategy if care deteriorates.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Generations at Applewood in Matteson, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can pamper themselves and maintain their desired look. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for those who need assistance getting around town or running errands.
The computer center allows residents to stay connected with loved ones and explore the digital world. In the dining room, residents enjoy delicious meals prepared by skilled chefs and served in a restaurant-style setting. A fitness room is available for those who wish to maintain an active lifestyle and stay physically fit.
Generations at Applewood offers fully furnished accommodations for its residents' convenience. The gaming room provides an opportunity for friendly competition and entertainment. Outdoor spaces, including gardens, allow residents to enjoy fresh air and nature.
Housekeeping services are provided to ensure a clean and well-maintained living environment. Each resident has access to a private bathroom for personal use. A small library is available for those who love reading and want to expand their knowledge.
Residents can easily make arrangements for non-medical transportation or transportation to doctors' appointments as needed. The wellness center offers various programs aimed at promoting mental well-being.
High-speed internet/Wi-Fi access is available throughout the community, allowing residents to stay connected online with family, friends, and the world.
Generations at Applewood provides round-the-clock call systems and supervision to ensure the safety and well-being of its residents. Knowledgeable staff members assist with activities of daily living such as bathing, dressing, transfers, and medication management.
Special dietary restrictions are catered to, ensuring that each resident's unique dietary needs are met. Meal preparation and service are provided by experienced staff members trained in diabetes diets.
The community offers a variety of engaging activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.
Generations at Applewood in Matteson, IL is committed to providing a comfortable and vibrant community where residents can thrive and receive the care they need in a nurturing environment.
Generations At Applewood is located at 21020 Kostner Avenue, Matteson, IL 60443 in Cook County, Illinois
Generations At Applewood on seniors.fyi includes 17 photos including images showing interior, outdoors, bedroom, decor, dining, salon, parking, windows, and more.
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Interior
Outdoors
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Building
Dining
Garden
Outdoor
Salon
