Generations At Applewood in Matteson, IL
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Information last verified:
21020 Kostner Avenue, Matteson, IL 60443
For more information about senior living options: (844) 490-3973
The staff are very respectful and compassionate. The rehab techs are like family and highly professional. Generations Applewood's team welcomes families and communicates well about care. Chris leads his team by being visible in the hallways, which makes families feel supported. Nurse Lauren ensures families are satisfied with the care questions and answers. Four department heads attend the care plan meetings, showing thorough oversight. The admissions team is a kind voice helping families navigate care. The Applewood team goes above and beyond to take good care of loved ones. The care at Applewood is outstanding. The facility presents a clean, welcoming environment with friendly staff. The nursing staff are extremely kind to residents.
The reviewer calls the care the worst medical experience ever. The facility lacked antibiotics on the first night despite medical orders. Wound care was mishandled, with improper packing and a different medicated solution used than prescribed. The staff pressured the resident to pursue physical therapy against their stated needs. The resident did not feel safe in the facility and felt unsafe at every turn. The meals were described as unacceptable, with poor options and unappealing combinations. The facility smelled like urine and residents were not attended to properly. There were reports of unprofessional, abusive staff and neglect.Generations At Applewood in Matteson, IL is best suited for families seeking a rehab-focused option in a single-floor environment where visiting and monitoring are practical, and where a portion of the care team can deliver compassionate, hands-on therapy and daily activities. The facility’s newer rehab-facing side and the one-floor design can help loved ones with mobility or cognitive challenges access therapy and social engagement without navigating stairs. That said, this community demands active family involvement and careful oversight, because repeated accounts highlight serious gaps in staffing, safety, and responsiveness. For families prioritizing consistent, high-quality daily care and reliable communication, alternatives should be strongly considered.
On the plus side, the strongest recurring praise centers on the people who work there. Several reviewers note genuinely caring CNA and nursing staff, and there are meaningful mentions of therapy teams that push residents to improve, with rehab techs described as professional and supportive. Admissions and front-desk personnel receive consistent gratitude for kindness and accessibility, and a few families report proactive leadership in care planning, including department heads who participate in meetings to adjust plans. When the environment functions as intended, the staff can provide warmth, competence, and a sense of collaboration with families, which underscores the potential value of Generations At Applewood for those who can leverage those strengths.
Yet the major narrative across two-thirds of the feedback is a pattern of profound operational and safety failures that overwhelm any occasional positives. Recurrent complaints describe persistent odors, unsanitary conditions, and infrequently attended needs, especially at night. Under-staffing is a dominant theme, with criticisms that a single nurse or a small team cannot reasonably manage dozens of residents, leading to delayed responses, unattended lights, and insufficient bedside care. Reports of improper wound care, inconsistent changes of soiled linens, and missed meals or hydration needs repeatedly surface, casting a shadow over the more favorable descriptions of rehabilitation sessions. Allegations of patient mistreatment, theft, and a lack of accountability contribute to a perception of risk that cannot be dismissed.
The tension between sporadic, commendable clinical behavior and systemic care breakdowns means the pros at Applewood rarely fully offset the cons. When leadership and frontline staff align, clear care plans, timely interventions, and visible supervision, the experience can be markedly better for patients and families. However, these moments appear to be the exception rather than the rule, with several residents and families voicing frustration that improvements are uneven, slow, or contingent on the particular shift or wing. In several reviews, even families who felt some staff members were dedicated ultimately conclude that the facility’s overarching management and staffing patterns fail to deliver reliable, high-quality care across the board.
Potential residents and families should be explicit about the facility’s weaknesses before committing. If a loved one requires constant, proactive monitoring, complex wound management, or substantial dignity-preserving routines (such as timely toileting and hygiene), this setting may not meet expectations. The presence of bed bugs, signaled by some families, and repeated reports of neglect or delayed care raise red flags for long-term placement, especially for dementia or frail residents who depend on steady supervision. Cost is another factor to weigh: several accounts describe high private-pay rates without commensurate outcomes, making the value proposition difficult to justify without substantial internal assurance that problems will be addressed.
For those who remain intrigued by Applewood’s potential, a disciplined due-diligence plan is essential. Conduct multiple visits at varied times, including evenings and weekends, to observe staffing levels and response times. Request to meet with the director of nursing and the administrator, review the current care plans, and verify the presence of a robust wound-care protocol, medication administration processes, and a clear escalation pathway for concerns. Ask for tour opportunities of both the rehab and long-term wings to assess cleanliness, odor control, and meal service quality in practice, not just as described. Finally, compare with nearby facilities that have higher ratings and stronger track records for safety and accountability, ensuring that the chosen community aligns with expectations for consistent, compassionate care and demonstrable improvements in governance and staffing.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Generations at Applewood in Matteson, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can pamper themselves and maintain their desired look. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for those who need assistance getting around town or running errands.
The computer center allows residents to stay connected with loved ones and explore the digital world. In the dining room, residents enjoy delicious meals prepared by skilled chefs and served in a restaurant-style setting. A fitness room is available for those who wish to maintain an active lifestyle and stay physically fit.
Generations at Applewood offers fully furnished accommodations for its residents' convenience. The gaming room provides an opportunity for friendly competition and entertainment. Outdoor spaces, including gardens, allow residents to enjoy fresh air and nature.
Housekeeping services are provided to ensure a clean and well-maintained living environment. Each resident has access to a private bathroom for personal use. A small library is available for those who love reading and want to expand their knowledge.
Residents can easily make arrangements for non-medical transportation or transportation to doctors' appointments as needed. The wellness center offers various programs aimed at promoting mental well-being.
High-speed internet/Wi-Fi access is available throughout the community, allowing residents to stay connected online with family, friends, and the world.
Generations at Applewood provides round-the-clock call systems and supervision to ensure the safety and well-being of its residents. Knowledgeable staff members assist with activities of daily living such as bathing, dressing, transfers, and medication management.
Special dietary restrictions are catered to, ensuring that each resident's unique dietary needs are met. Meal preparation and service are provided by experienced staff members trained in diabetes diets.
The community offers a variety of engaging activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.
Generations at Applewood in Matteson, IL is committed to providing a comfortable and vibrant community where residents can thrive and receive the care they need in a nurturing environment.
Generations At Applewood is located at 21020 Kostner Avenue, Matteson, IL 60443 in Cook County, Illinois
Generations At Applewood on seniors.fyi includes 17 photos including images showing interior, outdoors, salon, bedroom, decor, dining, garden, building, and more.
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