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4.7 from 72 reviews
5 stars
60
4 stars
8
3 stars
1
2 stars
0
1 stars
3
Overall Review of Maxim Healthcare Services
caveat3 reviews mention this
Some families report serious issues
Some reviewers describe neglect and poor communication when care doesn’t go as planned.
A small set of reviews raises alarms about how concerns were handled, including complaints that the office didn’t listen and that a patient could go without a caregiver. One reviewer also describes a caregiver not following a care plan and not encouraging key hygiene and skin checks, along with allegations of financial abuse. Overall, the feedback isn’t uniform, but these negative experiences are specific and concerning.
common15 reviews mention this
Office communication is a repeated point
Many reviewers praise responsive communication from the office and clinical teams.
Across multiple reviews, people describe the office as available to answer questions, address concerns, and stay in touch during care. Several reviewers mention that scheduling updates are kept current and that the team works to coordinate coverage. Even among more mixed experiences, the emphasis tends to return to communication and support from staff.
common14 reviews mention this
Scheduling flexibility comes up often
Residents and staff commonly mention flexibility and help coordinating schedules.
Many reviewers say they can work around preferred availability and that the office tries to find cases close to home. Several also describe the scheduling process as organized and on time, even when circumstances change. A few reviews do mention occasional schedule glitches, but many others still highlight flexibility as a strength.
differentiator2 reviews mention this
Care needs include complex cases
Reviewers describe support for medically complex, ICU-level needs.
One review specifically discusses arranging 24/7 ICU-level care and says they were able to work with in-home nurses through monthly scheduling. That same reviewer notes a challenge with finding night coverage for a vent-dependent child. Taken together, the feedback suggests the company can be involved in complex care, but coverage for overnight needs may require extra planning.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Chicago Midway (19 miles away)
Nearby Places of Interest
Located in Matteson, Illinois, this area offers a variety of amenities for those considering senior living. With multiple cafes including Starbucks and Panera Bread within close proximity, residents can enjoy leisurely meals and social gatherings. Numerous dining options such as Potbelly Sandwich Shop and Culver's are also nearby for convenient dining options. For healthcare needs, there are several pharmacies and hospitals in the vicinity, including Franciscan St James Health and Walgreens. In terms of medical services, there are various physicians and specialty clinics available, such as MidAmerica Orthopaedics and Pinnacle Dermatology. Transportation options include Metra stations for easy access to neighboring areas. Additionally, parks like Arbor Park provide opportunities for outdoor recreation while places of worship like Good Shepherd Lutheran Church offer spiritual support. The presence of theaters like Emagine Frankfort caters to entertainment preferences for seniors looking to enjoy cultural offerings in the community. Overall, this part of Matteson provides a well-rounded living environment for seniors seeking convenience and comfort in their daily lives.
Cafes
Starbucks (0.1 miles)
Panera Bread (0.3 miles)
Starbucks (2 miles)
Starbucks (5.1 miles)
Eggheadz Cafe (6 miles)
Starbucks (6.1 miles)
Starbucks (6.4 miles)
Restaurants
Potbelly Sandwich Shop (0.1 miles)
White Castle (0.1 miles)
Culver's (0.5 miles)
McDonald's (0.9 miles)
Buona (1.9 miles)
McDonald's (2.9 miles)
Big Apple Pancake House (3 miles)
Pharmacies
Walgreens (1 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.5 miles)
Walgreens (2.9 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.2 miles)
Walgreens (3.7 miles)
Hospitals
Franciscan St James Health (1.6 miles)
Elisabeth Ludeman Center (2.3 miles)
South Suburban Hospital (4.6 miles)
Franciscan Health (4.7 miles)
Franciscan Health Chicago Heights (4.7 miles)
Ingalls Memorial (8 miles)
Physicians
St James Medical Center Olympia Fields (1.6 miles)
Advocate South Suburban Hospital: Smith Sharon C MD (4.5 miles)
United Pain Services (4.7 miles)
Aunt Martha's Health Care (4.8 miles)
Dr Uppuluri, Dr Patel, Dr Chavin Urology (4.9 miles)
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
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Chicago Midway (19 miles away)
Strong access to nearby amenities (cafes, pharmacies, doctors, restaurants, transit, hospitals).
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips