Landmark Of Richton Park Rehab & Nursing Center
Save22660 South Cicero Avenue, Richton Park, IL 60471
For more information about senior living options: (844) 490-3973
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Landmark in Richton Park has become a focal point for powerful, real-life stories about recovery, care, and the daily realities of running a long-term care and rehabilitation facility. Across a wide spectrum of experiences, families describe a facility that has undergone significant changes over the past year, with some residents thriving under a refreshed model of care and others urging caution and careful consideration for specialized needs. What is clear from these accounts is that the heart of Landmark's evolving narrative lies in its staff - spanning direct care, therapy, housekeeping, management, and ancillary services - and in the ways families are encouraged to participate in their loved ones' care.
For many families, Landmark has lived up to the hope that dedicated wound care, attentive nursing, and targeted rehabilitation can reverse or slow the decline associated with serious illnesses. Several accounts tell of dramatic improvements: a son who arrived severely declined, with a feeding tube and pressure injuries, made remarkable progress, returning to independent eating and healing after ongoing wound care. The same voices credit a capable wound care team, a robust on-site therapy staff offering one-on-one PT, OT, and speech services, and steady progress in the residents' overall well-being. There is repeated praise for the breadth of care now available on-site, including a new dialysis unit, 24/7 respiratory services for those who need ventilator and related support, and a therapy program that emphasizes personalized goals and steady gains.
Within this broad improvement, individual staff members emerge as trusted anchors. Annette, the housekeeping supervisor, and her demeanor - described as friendly, kind, and consistently helpful - appears as a particularly memorable touchpoint for families. The sentiment runs through many encounters: compassionate, professional, and patient staff who take the time to listen and act. The facility's leadership and administrative changes are also noted with appreciation. A new administrator, Pam, is described as someone who is actively addressing long-standing issues, while the social worker and the discharge process - personified by Drae - are recognized for going above and beyond to navigate insurance and logistics so residents can transition with as much support as possible.
Families also underscore the importance of engagement and communication. Several narratives emphasize that family presence and involvement in daily routines, medical decisions, and recovery plans contribute to better outcomes and more rapid progress. In this view, Landmark's culture has shifted toward a collaborative partnership with families, where input is welcomed, questions are answered, and staff work together to craft individualized paths toward recovery and, where possible, greater independence. The atmosphere is characterized by a sense of teamwork among nurses, CNAs, therapy staff, and managers, all contributing to a visible "turnaround" in how the facility operates and how residents experience daily life.
However, not every experience aligns with the more hopeful assessments. A substantial portion of feedback presents a sobering counterpoint: concerns about staffing levels, consistency of care, and the realities of managing an older, more complex population. Some reviewers describe CNAs and other frontline staff as overworked or disengaged, and they challenge the adequacy of therapy, particularly for residents who are non-ambulatory or require intensive, ongoing treatment. There are harsh observations about the food, with some noting meals are not suitable for adults and that service can be inconsistent, leading to dissatisfaction and the perception of subpar nutrition. Privacy and crowding are highlighted by some reviewers who feel that dementia care needs are not always properly separated from other residents, and that room-sharing and mixed populations create challenging living conditions.
One particularly detailed account presents a mixed but stark view of a recent stay: a resident who spent several weeks on the third floor offers granular ratings across categories and a strong recommendation against placing someone with certain needs there. This reviewer acknowledges both high-quality aspects - outstanding rehabilitation work, responsive maintenance, and attentive housekeeping - and significant drawbacks - reduced therapy availability for some residents, insufficient staff for specialized care, an old heating system with temperature volatility, and concerns about privacy and the handling of mentally ill patients. The message is clear and emphatic: for patients requiring specialized care or consistent, high-touch therapy, this facility may not be the right match, and prospective families are urged to conduct thorough tours and ask pointed questions before deciding where to place a loved one.
Taken together, the reviews portray Landmark as a place in transition - one that has made meaningful strides in clinical capabilities, facility upkeep, and patient-centered programming, while still grappling with systemic issues common to many aging campuses. The presence of advanced services like a dedicated dialysis unit and around-the-clock respiratory care signals a commitment to expanding the level of care available on-site. The positive voices celebrate the building's cleanliness, the restructured management, and the now-visible culture of care, while the more cautionary accounts remind readers that not all experiences will align, and that family involvement, transparency, and careful assessment of a resident's specific needs remain essential.
What stands out as most notable is the clear, repeated message that change is real and ongoing at Landmark. Stories of turnaround, improved odor control, better staffing mix, and stronger activity programs point to a facility that is listening and adapting. Yet the cautionary tales - comments about staffing shortages, the adequacy of therapy, and privacy considerations - highlight the ongoing need for vigilance and continuous improvement. For current and prospective families, the takeaway is to approach Landmark with a balanced view: acknowledge the gains and the positive shifts that many residents have experienced, but also engage directly with the staff, visit personally, request specifics about care plans and staffing levels, and assess whether the facility's resources match the particular needs of your loved one.
In the end, Landmark in Richton Park appears to be a place of robust energy and deep dedication from many of its caregivers and leaders, coupled with the realism of challenges that affect so many elderly care settings. The stories reflect a community striving to do better: a place where gratitude and praise coexist with caution and critical appraisal. For families, this means recognizing both the potential for meaningful recovery and the imperative of staying informed, involved, and discerning as they navigate care options for their loved ones.
The Landmark of Richton Park Rehab & Nursing Center is an assisted living community located in Richton Park, IL. Our facility offers a wide range of amenities to ensure the comfort and convenience of our residents.
For their personal grooming needs, we have a beauty salon available within the facility. Residents can enjoy their favorite TV shows with the option of cable or satellite TV in their private rooms. We also provide community operated transportation for our residents' convenience.
Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. Each room comes fully furnished for the comfort of our residents.
To encourage socialization and entertainment, we have a gaming room and a small library where residents can relax and enjoy their leisure time. Outdoor space is available for those who wish to spend time outside or take a stroll through our garden.
Housekeeping services are provided to keep the living spaces clean and tidy. Move-in coordination is available to assist new residents in settling into their new home smoothly. Private bathrooms ensure privacy and convenience.
We offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments for our residents who require it. A wellness center is available on-site for any health-related needs, along with fitness equipment for exercise purposes.
Wi-Fi/high-speed internet is provided throughout the facility, allowing residents to stay connected digitally. Our care services include 24-hour call system and supervision to ensure the safety and wellbeing of our residents at all times.
Assistance with daily activities such as bathing, dressing, and transfers is readily available from our trained staff members. Special dietary needs such as diabetes diets or other restrictions are catered to in meal preparation and service. Medication management services are provided to ensure that medications are taken correctly.
We have a mental wellness program in place to support the emotional wellbeing of our residents. Planned day trips and scheduled daily activities are organized to keep residents engaged and entertained. Residents are also encouraged to participate in resident-run activities.
Our community is conveniently located near multiple cafes, pharmacies, restaurants, and hospitals, making it easy for residents to access necessary amenities and healthcare services.
At the Landmark of Richton Park Rehab & Nursing Center, we strive to provide a comfortable and nurturing environment where our residents can enjoy their retirement years with peace of mind.
Landmark Of Richton Park Rehab & Nursing Center is located at 22660 South Cicero Avenue, Richton Park, IL 60471 in Will County, Illinois
Landmark Of Richton Park Rehab & Nursing Center on seniors.fyi includes 5 photos including images showing interior, trees, windows, decor, rehabilitation, physical therapy, exercise equipment, building, and more.
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