Maxim Healthcare Services Inc.

Pros

• Maxim is a respectful company that is always available to help.
• Maxim's team takes great care of staff and pairs them with amazing families.
• Maxim has restored belief that a company can truly care about clients and employees.
• Ibrahim is professional, thorough, pleasant, and consistently follows up.
• The office staff are pleasant and helpful, and the company truly cares about its people.
• Management at Maxim is supportive of field staff.
• New graduate training and onboarding help staff feel prepared and confident.
• Maxim's business model and communication with nurses and families are exemplary.
• Maxim Lombard is a professional, caring agency that is highly recommended.
• The company offers flexible hours and a friendly, accommodating environment.
• Long-time employees praise Maxim for accommodating them and supporting growth.
• The staff are compassionate and dedicated to both clients and families.
• After-hours support and responsive communication are available.
• Maxim is widely recommended by staff and families for home health care.

Cons

• One reviewer criticized Maxim's insurance policy for requiring an hourly minimum each month to maintain coverage, calling the requirement unexpected.
• Another reviewer described the onboarding process as scary and overwhelming due to the modern electronic system, new environment, and new standards.

Review

Across a chorus of positive experiences, Maxim Healthcare Services emerges as a consistently supportive and caring partner for both the clients in need of home health care and the nurses who deliver that care. Reviewers repeatedly describe a culture built on respect, availability, and genuine consideration for the people who work with Maxim and those they serve. Nurses and families alike note that Maxim is not just a place to work or a company to contract with, but a team that takes responsibility for connection, communication, and quality care. The common thread is a sense that Maxim shows up for people - listening, facilitating, and backing them up with dependable support.

From the very start, many voices highlight how Maxim's team looks after their own. Nurses report being kept busy in meaningful assignments and being paired with remarkable families, which helps them feel purposeful and engaged. The recruiters and support staff are described as respectful and loyal - traits that translate into a feeling of being valued and supported rather than just scheduled for shifts. The enthusiasm is palpable: staff feel thanked for their hard work and dedication, and they consistently point to the balance Maxim maintains between meeting client needs and caring for the people who provide the care.

For many seasoned healthcare professionals, Maxim has restored faith in employers in the industry. One reviewer with more than three decades in the field notes a transformation in outlook, thanks to the company's client- and employee-centered approach. Working with Ibrahim is highlighted as particularly positive - professionally thorough, pleasant, and reliable. Across the board, reviewers describe the office environment as friendly and helpful, with a clear sense that everyone there cares about both clients and staff. The real-world takeaway is that Maxim isn't just offering jobs; they're building meaningful, supportive relationships across the entire care ecosystem.

The work atmosphere is repeatedly described as a great place to be, with management that actively supports field staff. Flexible hours are frequently praised, as are the ways in which the company accommodates individual schedules. This sentiment is reinforced by personal stories of onboarding experiences that feel thorough yet approachable. One reviewer, describing training for a new assignment at age 65, emphasizes the patience and clarity of the team - electronic systems, feeding tube care, and related questions are all covered, and the staff's kindness and professionalism make the new environment feel safe. The overarching message is that Maxim makes challenging transitions manageable and reassuring for both experienced nurses and those new to home health.

Career development and ongoing learning also come up as strong points. Several accounts mention heartfelt motivation to excel and to give back, with a sense of reciprocal investment: nurses apply themselves fully to maximize what Maxim offers in return. A new Maxim employee speaks of applying 150% of their skills to become the best they can be, motivated by the incentives and opportunities the company provides. The presence of structured programs, such as a dedicated new graduate training track, and reminders about certifications - kept up to date and delivered in a timely fashion - highlight Maxim's commitment to professional growth and compliance.

Family-centered praise stands out as a distinctive and deeply meaningful thread. One reviewer switched to Maxim in 2020 for a medically fragile child and describes Maxim's model as "on point." The level of communication with both nurses and families is framed as a blessing, especially for a special-needs mom who sees even small wins as significant. Such testimonials convey that Maxim's influence extends beyond nurse satisfaction to tangible improvements in the lives of families who depend on high-quality home health care. The sense of being supported during challenging times is repeatedly echoed, underscoring the company's impact on real, daily life for the people it serves.

Finally, the experience of working at Maxim is consistently characterized by warmth, flexibility, and practical reliability. Reviewers describe offices - like the Lombard location - as beautiful spaces staffed by compassionate, accommodating teams. The after-hours contact option and the emphasis on balancing patient needs with staff well-being speak to a mature, customer- and employee-centric ethos. Long-tenured staff share stories of stability, with nurses who have spent years at Maxim noting strong supervisory teams, friendly recruiters, and a company that has grown in a way that aligns with their values. Across these narratives, Maxim emerges as a place where professional fulfillment, patient advocacy, and personal well-being are harmoniously supported.

Taken together, these reflections paint a portrait of Maxim Healthcare Services as more than an agency. It is a community built on respect, proactive communication, and a shared commitment to quality home health care. The voices converge on a simple yet compelling message: Maxim cares about its clients and its staff, supports growth and flexibility, and consistently delivers a caring, professional, and dependable experience for families, nurses, and the broader care team.

This section of Naperville, Illinois offers a convenient and diverse array of amenities for seniors looking to establish a comfortable living environment. With several cafes such as Starbucks and Peet's Coffee and Tea nearby, there are plenty of options for enjoying a leisurely cup of coffee or meeting with friends. For medical needs, there are reputable physicians' offices like The Dermatology Institute and Northwestern Medicine Orthopaedics Warrenville within close proximity. Additionally, the presence of pharmacies like Walgreens and CVS provides easy access to medications and healthcare essentials. Residents can also enjoy dining options such as McDonald's, Portillo's Hot Dogs, and Lazy Dog Restaurant & Bar for meals out with family or friends. Furthermore, the neighborhood boasts several parks like Cress Creek Park and Wil-O-Way Park for outdoor recreation opportunities. For those seeking spiritual fulfillment, places of worship like Our Lady of Mercy are easily accessible. In terms of healthcare services, nearby hospitals like Central Dupage Hospital offer peace of mind in case of medical emergencies. Transportation is readily available through the Aurora Transportation Center for easy travel around the area. Lastly, entertainment options include theaters like AMC Showplace Naperville 16 and Cinemark Tinseltown USA for enjoying movies in a cinema setting. Overall, this section of Naperville combines convenience, comfort, and accessibility for seniors looking to settle in a welcoming community.

Cafes

• Starbucks (0.3 miles)
• Peet's Coffee and Tea (3.7 miles)
• Panera Bread (3.9 miles)
• Starbucks (4 miles)
• Starbucks (4.3 miles)
• Moka North Aurora (6.3 miles)

Physicians

• The Dermatology Institute (0.6 miles)
• Northwestern Medicine Orthopaedics Warrenville (2.3 miles)
• Northwestern Medicine Proton Center (2.4 miles)
• Dreyer Medical Clinic-Fox Valley Villages (3.4 miles)
• Rush Copley Physicians Office (5.9 miles)
• Rush-Copley Center for Reproductive Health (5.9 miles)
• Edward Medical Group (6.3 miles)

Restaurants

• McDonald's (1.7 miles)
• Solemn Oath Brewery (1.9 miles)
• McDonald's (1.9 miles)
• Portillo's Hot Dogs (2.1 miles)
• Panda Express (2.2 miles)
• Miller's Ale House - Aurora (2.3 miles)
• Lazy Dog Restaurant & Bar (2.5 miles)

Pharmacies

• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (3.1 miles)
• Walgreens (3.4 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.6 miles)

Parks

• Cress Creek Park (2.3 miles)
• Wil-O-Way Park (2.5 miles)
• Burlington Park (2.7 miles)
• Waubonsie Lake Park (5.2 miles)
• East Street Park (5.4 miles)
• Surrey Ridge Park (5.6 miles)
• Seven Gables Park (5.6 miles)

Places of Worship

• Our Lady of Mercy (4.6 miles)

Hospitals

• Marianjoy Rehabilitation Hospital and Clinics (5 miles)
• Central Dupage Hospital (5.6 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (5.6 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (5.7 miles)
• Provena Mercy Medical Center (6.3 miles)

Transportation

• Aurora Transportation Center (6 miles)

Theaters

• AMC Showplace Naperville 16 (6.1 miles)
• Cinemark Tinseltown USA (6.2 miles)