The Auberge At Naperville Costs & Pricing
The Auberge At Naperville offers competitive pricing for its accommodations, particularly when compared to average costs in DuPage County and the wider state of Illinois. For a semi-private room, residents can expect to pay $3,625 per month, which is significantly lower than the county average of $5,848 and the state average of $5,146. This reflects a remarkable value for those seeking shared living arrangements. Meanwhile, the studio option is priced at $4,995 per month - slightly above DuPage County's average of $4,580 but still below the state average of $4,028. Overall, The Auberge provides an appealing balance between affordability and quality care in a desirable location.
| Floor plans | The Auberge At Naperville | DuPage County | Illinois |
|---|
| Semi-Private | $3,625 | $5,848 | $5,146 |
| Studio | $4,995 | $4,580 | $4,028 |
Overall Review of The Auberge At Naperville
differentiator
5 reviews mention this
Courtyard and outdoor space stand out
The courtyard and outdoor areas are repeatedly mentioned as a highlight for residents and families.
Several families specifically call out the courtyard as a memorable part of day-to-day life, from seeing it during a tour to appreciating it once a loved one moved in. Reviews also describe the grounds as a place residents can enjoy (including outdoors when weather allows). One family chose the community in part because their loved one likes to wander and can go out without feeling trapped. The communityâs outdoor space and landscaping show up alongside mentions of other shared spaces like the putting green.
common
30 reviews mention this
Staff is consistently described as caring
Residents and families most consistently highlight the staffâs patience, compassion, and attentiveness.
Across reviews, families describe the staff as kind, patient, and emotionally supportive, including updates when something happens with a resident. Multiple comments mention staff being responsive to questions and phone contact, as well as taking time to listen. Several reviews also stress how caregivers treat residents like family, and that communication helps families feel more at ease. A smaller number of reviews raise concerns about staffing levels, attention during care, or consistency during management transitions, so experiences are not uniform.
differentiator
6 reviews mention this
Care approach for memory needs
Families frequently recommend this community for dementia and memory care needs.
More than one review says the community is a good fit for dementia or memory care, with families describing improved comfort and engagement over time. Some families emphasize safe, secure living for residents with memory challenges, and several mention that the care team helps residents participate in activities as appropriate. A few reviews include cautionary notes about follow-through or care quality, but the overall pattern of recommendations is strongly tied to memory care support. Residents and families also describe being contacted when health events occur.
common
6 reviews mention this
Meals get mixed but generally positive mentions
Dining is often described as decent or good, with a few specific complaints about meal quality.
Several families comment that meals are pretty decent or that the food smells good, and at least a couple describe eating there or enjoying what they served. One longer review notes that an earlier executive chef delivered better meals than later staffing, and mentions repetition in what residents see day to day. Another review simply praises the food quality, while others describe dining in more general terms. Overall, dining is a recurring topic, but the quality is not described identically across every experience.
caveat
3 reviews mention this
Costs are a recurring concern
Cost is mentioned as high, and a few families also describe billing issues.
Some reviews directly say the cost feels very high or that they wish it were less expensive. A different concern is billing clarity, where one family said they were billed for something they felt was not explained, though the issue was later rectified. Overall, reviews that mention pricing tend to frame it as a value question rather than a pricing shock alone. If youâre comparing options, those comments suggest asking detailed questions about whatâs included and how charges are handled.
caveat
4 reviews mention this
Communication by phone can be uneven
Phone communication comes up as a weak point in some experiences.
At least one reviewer says they had trouble reaching staff by phone at times, including voice mail or long delays before getting a response. Another review describes confusion early on about what number to call, then credits staff with resolving the issue and improving contact. A separate review mentions needing more frequent follow-through and supervision, which also implies friction in how concerns get handled. There are also positive comments about being called with updates and receiving follow-up calls, but the phone experience is not consistent across reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.