Information last verified:
Diehl Road and Country Club Boulevard, Naperville, IL 60563
For more information about senior living options: (844) 490-3973
The community is incredibly solid. The homes are nice. The community is good.
They state Pulte's customer service has been very, very bad. They report numerous issues with poor quality materials and workmanship and with addressing those issues. They would never recommend Pulte for new construction homes and advise others to go with different builders. They criticize the standard responses as simply natural wear and tear. They claim the roof is the most important aspect and that upgrades were not offered, with the builder installing the cheapest roof for the Chicago area. They note ongoing roof problems since closing, including two repairs and a third issue not yet resolved as of May 2019, and express total disappointment in the roof's workmanship and materials.Atwater Ranches in Naperville is best suited for buyers who want fresh, design-forward homes in a well-regarded, family-friendly subdivision and are prepared to own the realities of new-construction ownership. The community reads as visually appealing, with modern elevations and a cohesive streetscape that makes a neighborhood feel polished from day one. Prospective residents who value immediate curb appeal, a recognizable builder brand, and a planned, neighborly environment will find compelling value here. If absolute certainty about every material choice and flawless workmanship are non-negotiables, this is not the right fit. The overall experience is a trade-off: strong aesthetics and a solid community aligned against ongoing construction-quality questions.
Any buyer who cannot tolerate recurring quality issues, slow service, or ambiguous warranty responses should consider alternatives. The core faults cited relate to roofing: options installed were considered low-grade for the Chicago climate, with upgrades at purchase not offered and adhesion problems that persisted beyond closing. Repeated repairs were required, sometimes with unresolved outcomes, and generic explanations about wear and tear dismissed concrete accountability. For those who expect proactive, transparent workmanship and clear upgrade pathways, other Naperville new-construction options are likely to deliver more predictable post-sale service. Long-term residents should weigh maintenance costs against the neighborhood’s benefits.
On the plus side, the community’s core appeal is tangible. Residents describe a solid, well-organized environment and nice homes that retain curb appeal. Location brings practical advantages, access to schools, shopping, and commutes, that can support stable living and potential resale value if construction issues stay contained. The aesthetic and social value of a well-kept neighborhood matters, and for buyers intending to stay many years, these factors can yield meaningful quality-of-life gains and long-run equity.
Yet the major downside centers on the roof and related workmanship. Reviews repeatedly flag that the roof was under-specified, with failures that required multiple fixes and ongoing questions about wind tolerance and adherence. The lack of decisive, timely action from the builder compounds frustration, with responses framed as natural wear and tear rather than concrete remediation. The pattern, delayed fixes, repeated service visits, and unresolved roofing concerns, carries real costs and stress for residents living through harsh Chicago-area weather.
Prospective buyers must judge whether the offsetting benefits justify the risk. The solid community and attractive homes offer meaningful life value, but roof and warranty experiences can erode confidence. The remedy lies in clear upfront expectations: insist on explicit roof upgrades, robust warranties, and third-party inspections with documented fixes. Engage current residents to gauge response times and long-term satisfaction. If the builder resists, or upgrade options are vague, the balance tips toward exploring alternatives rather than investing in a purchase that could require ongoing battle to keep the home secure.
Bottom line: Atwater Ranches rewards buyers who prize a strong neighborhood identity and modern home design and who can tolerate the possibility of ongoing construction headaches. For families who demand top-tier materials and proactive, transparent service, alternatives in Naperville should be on the short list. If proceeding, lock in concrete roof specifications, confirm warranty terms, and attach a clear remediation plan to the purchase. With disciplined due diligence, the community remains a viable option, but only for those who accept the trade-offs and actively guard against recurring construction-grade pitfalls.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (20 miles away) Chicago Midway (24 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Atwater Ranches in Naperville, IL is an exceptional assisted living community that offers a comfortable and engaging environment for seniors. With a range of amenities and care services, our residents can enjoy a fulfilling and worry-free lifestyle.
One of the key amenities provided at Atwater Ranches is Wi-Fi/high-speed internet, allowing residents to stay connected with their loved ones and access online resources easily. We understand the importance of technology in today's world and strive to provide a seamless online experience for our residents.
Our dedicated staff ensures that all residents' needs are met by providing meal preparation and service as well as medication management. Delicious and nutritious meals are prepared with attention to any special dietary restrictions, making sure that each resident enjoys satisfying dining experiences.
Located conveniently, Atwater Ranches benefits from its proximity to various essential facilities. There are five cafes nearby, offering cozy spaces for socializing or enjoying a cup of coffee with friends. Four parks nearby provide opportunities for outdoor activities and leisurely walks amidst beautiful surroundings.
Concerning healthcare needs, there are 12 pharmacies nearby, ensuring easy access to medications and healthcare supplies. Additionally, four physicians nearby guarantee prompt medical support when required.
Furthermore, our community boasts proximity to 18 restaurants, giving residents the opportunity to explore different cuisines and enjoy dining out occasionally. For spiritual wellness, there is also one place of worship situated nearby for those who seek personal spiritual fulfillment.
At Atwater Ranches in Naperville, IL, we strive to provide an inclusive and vibrant community where seniors can thrive. With various amenities and convenient access to essential facilities, our assisted living community offers a supportive environment that promotes overall well-being while ensuring comfort and convenience for our residents.
Atwater Ranches is located at Diehl Road and Country Club Boulevard, Naperville, IL 60563 in DuPage County, Illinois
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