Tabor Hills Healthcare in Naperville, IL

Pros

• The soups and desserts are good.
• Tabor Hills and its staff have been incredibly kind and helpful to residents and their families.
• The staff are caring, patient, and compassionate.
• Megan in Administrative/Operations has been understanding, patient, and has provided guidance.
• The facility is extremely clean.
• The food is delicious, with snacks and drinks available.
• The rooms are nice and the grounds are pretty.
• The staff are wonderful and go the extra mile to help residents.
• PT/OT services are among the best.
• The care provided is compassionate and attentive.

Cons

• The food is not good and tastes the same, and it comes with a lot of gravy and dressing.
• There is not much choice, with only two entrees per meal.
• The patient has yet to receive what was requested for breakfast.
• The furniture is old and lumpy.
• Even the wheelchair is uncomfortable.
• The call light is old fashioned, and the sit-to-stand transfers pull patients up by the armpits.
• There is a mystery why there isn't a Sarah Stedy here.
• PT and OT are overworked.
• Eight patients with three staff are stretched too thin.
• The reviewer would not recommend the place.

Review

Tabor Hills Healthcare in Naperville is best suited for families seeking a warm, people-centered environment where compassionate staff and a clean, socially engaging setting support both rehabilitation and longer-term supportive care. The community tends to shine for residents who value attentive communication, proactive caregiving, and a facility that feels well-kept and welcoming. It works well for those prioritizing strong rehab outcomes, clear family updates, and daily opportunities for interaction with peers. On balance, it is less ideal for families with rigid budget constraints, a need for perfectly consistent weekend staffing, or demands for uniformly premium dining and the latest transfer equipment.

Alternatives are worth considering for several reasons. If cost is a primary concern, the price tag for longer stays can be substantial, and some families will find the value range misaligned with expectations. If consistent, highly reliable weekend coverage, ultra-modern equipment, and a consistently top-tier dining program are non-negotiable, other facilities may offer more predictable service models. For relatives who require the highest degree of disability-accessibility gear or whose loved ones demand uniformly swift call-light response, there are options that emphasize those specifics more aggressively. In short, this is not the only choice for people with very particular operational standards.

The strongest positives at Tabor Hills lie in the human side: staff who are described as caring, patient, and genuinely connected to residents' well-being. Families repeatedly credit nurses, CNAs, and therapy teams for thoughtful bedside manners, attentiveness to routine needs, and meaningful engagement in daily life. Cleanliness and a welcoming atmosphere reinforce a trustworthy sense of daily safety and dignity. The rehabilitation program, particularly PT/OT, earns consistent praise for effectiveness, with residents improving mobility and regaining confidence. Administrative support and proactive communication also stand out, helping families stay informed and involved in care decisions.

That said, several themes consistently surface as meaningful drawbacks that can offset the positives if not managed carefully. Staffing pressures are real: reports of overworked teams, multiple residents per caregiver, and slow call-light responses in some cases. The result can be delays in care, with fears about incontinence management or mobility tasks when help is not immediately available. Equipment and facility modernization are uneven; some residents note outdated transfer devices and older furniture that affect comfort and ease of movement. Dining quality and variety vary by account, with repeated complaints about limited options and meal execution, even while others praise the food or note improvements. Cost sensitivity also factors in; the price can be high for shared rooms, and some families encounter mixed experiences regarding Medicaid processes.

Why the positives still matter in decision-making comes down to risk mitigation. For families prioritizing recovery and ongoing supportive care, the consistent, compassionate engagement of staff can dramatically improve mood, cooperation with therapy, and overall safety. The strong rehab track record helps residents regain independence faster and often translates into shorter hospital stays or better post-acute outcomes. Clean, comfortable common areas and social programming reduce isolation and support emotional well-being. When families are proactive - staying engaged, asking pointed questions about therapy scheduling, and confirming care plans - the care teams respond with transparency and a collaborative approach that aligns well with practical expectations.

In practical terms, the community is a compelling choice for those who want a warm, accountable caregiving culture and quantifiable rehab gains, provided budget and expectations around staffing consistency and dining are aligned. If a family needs rock-solid weekend coverage, extremely modern equipment, or uniformly exceptional meal service across all shifts, it may be wise to survey a few alternatives and compare current staffing models, caregiver-to-resident ratios, and recent resident outcomes. During tours, ask detailed questions about the current therapy staff mix, weekend availability, call-light response times, and the plan for any upcoming equipment upgrades. Clarify pricing, including what is included for long-term care versus skilled rehab, and verify any Medicaid assistance options and timelines.

Bottom line: Tabor Hills delivers on core strengths - compassionate, capable staff; clear, proactive communication; a clean, engaging environment; and a robust rehabilitation program. Its advocate base includes families who prize human connection and tangible progress in recovery, even when dining experiences and some operational aspects show variability. For those who can tolerate occasional inconsistencies and are prepared to invest in a community that prioritizes dignity and rehab success, Tabor Hills stands out as a practical, value-forward choice. Families should proceed with targeted questions, a careful price comparison, and a candid assessment of how important consistent weekend care and modern amenities are to their loved one.

This section of Naperville, Illinois, offers a convenient and diverse range of amenities for seniors considering the area for living. Within a short distance, there are multiple cafes such as Starbucks and Peet's Coffee and Tea, as well as various dining options including McDonald's, Portillo's Hot Dogs, and Lazy Dog Restaurant & Bar. The proximity to pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and medical supplies. Additionally, there are reputable healthcare facilities nearby such as The Dermatology Institute and Central Dupage Hospital. For leisure activities, parks like Cress Creek Park and Seven Gables Park provide opportunities for outdoor enjoyment. Transportation is also easily accessible through the Aurora Transportation Center. Overall, this location combines convenience, healthcare services, recreational opportunities, and transportation options suitable for senior living.

Cafes

• Starbucks (0.6 miles)
• Peet's Coffee and Tea (3 miles)
• Starbucks (3.6 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (6.6 miles)

Physicians

• The Dermatology Institute (0.9 miles)
• Northwestern Medicine Proton Center (1.8 miles)
• Northwestern Medicine Orthopaedics Warrenville (1.8 miles)
• Dreyer Medical Clinic-Fox Valley Villages (3.4 miles)
• Edward Medical Group (6 miles)
• Rush Copley Physicians Office (6.1 miles)
• Rush-Copley Center for Reproductive Health (6.2 miles)

Restaurants

• McDonald's (1.1 miles)
• McDonald's (1.3 miles)
• Solemn Oath Brewery (1.5 miles)
• Portillo's Hot Dogs (2 miles)
• Panda Express (2.2 miles)
• Miller's Ale House - Aurora (2.2 miles)
• Lazy Dog Restaurant & Bar (2.4 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.6 miles)

Parks

• Cress Creek Park (1.6 miles)
• Wil-O-Way Park (2 miles)
• Burlington Park (2.1 miles)
• Surrey Ridge Park (4.9 miles)
• Seven Gables Park (5.1 miles)
• East Street Park (5.2 miles)
• Waubonsie Lake Park (5.5 miles)

Hospitals

• Marianjoy Rehabilitation Hospital and Clinics (4.8 miles)
• Central Dupage Hospital (5.6 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (5.6 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (5.6 miles)
• DuPage Medical Center (6.9 miles)
• Provena Mercy Medical Center (6.9 miles)

Places of Worship

• Our Lady of Mercy (4.8 miles)
• College Church (6.7 miles)

Theaters

• AMC Showplace Naperville 16 (5.9 miles)
• Cinemark (6.6 miles)
• Cinemark Tinseltown USA (6.8 miles)

Transportation

• Aurora Transportation Center (6.5 miles)