Arbor Terrace Naperville

Pros

• The staff at Arbor Terrace is friendly, engaged, and displays patience and care.
• The variety of activities and dedication to engaging the residents won over many families.
• The nursing and CNA care at Arbor Terrace is excellent and residents feel well taken care of.
• The facility is clean, new-looking, and offers a range of amenities for residents to enjoy.
• The staff goes above and beyond to make residents feel safe, comfortable, and happy.
• The beautiful grounds and indoor social areas provide inviting spaces for residents and their families to gather.
• The management at Arbor Terrace is solidly organized, with each department being one step ahead.
• Residents appreciate the attentiveness of the nursing staff and their involvement in activities.
• The food at Arbor Terrace is good, with a variety of options available.
• Families feel informed about their loved ones' care during the pandemic and appreciate the extra measures taken for safety.

Cons

• The food was not great and there was no individualized menu for diabetic residents.
• The turnover of staff and lack of continuity in care was an issue.
• The administrative people were passive-aggressive and didn't follow through on their promises.
• Additional needs, such as more frequent showers, came with high extra charges.
• Some activities were difficult for residents with mobility issues to participate in.
• The cost of living at Arbor Terrace was deemed to be high by some reviewers.
• One reviewer mentioned feeling unhappy during a quarantine period.
• A previous Assisted Living Facility experience was described as very unhappy before moving to Arbor Terrace.

Review

Arbor Terrace Naperville has won over many residents and their families with its engaging activities, staff dedication, and numerous opportunities for social interaction. The variety of food options ensures that residents never have to skip a meal, and the effort put into activities, even on weekends, is commendable. From art and music to reading sessions with students, there is something for everyone at Arbor Terrace. Staff members are friendly and caring, from the front desk to the directors, displaying patience and attentiveness in their care for residents.

One reviewer had their mother stay at Arbor Terrace Naperville for at least two years. While the overall experience was good, they found that the food was not up to par. There was no individualizing of meals for their mother's diabetes, which was a concern. Additionally, there were issues with snacks being brought to her room despite requests to refrain from doing so. The reviewer also mentioned turnover in staff and a lack of continuity of care.

During the pandemic, some reviewers noted challenges with agency workers and administrative response. However, other amenities such as a movie theater, bingo games, a shop upstairs, salon services, an exercise room, outings, and various other activities were appreciated. The beautiful facilities were also praised.

The social events and friendly staff have made a positive impact on loved ones who have made new friends at Arbor Terrace Naperville. The nursing care is excellent and offers peace of mind knowing that loved ones are well taken care of while maintaining their independence living in an apartment.

Several reviewers commended the attentive nursing staff who checked on them regularly. While costs were perceived as high by some reviewers, invitations to activities were frequent.

Another reviewer shared a remarkable transformation regarding their 94-year-old mother's experience at Arbor Terrace Naperville since she moved there in 2018. They initially had reservations about senior care but were pleasantly surprised by the exceptional level of care provided. The facility impressed them with its cleanliness and personable caretakers who treated their mother like family. The management was highly praised, particularly the nursing staff's care during the pandemic.

Lastly, a resident expressed their happiness since moving to Arbor Terrace Naperville. They highlighted the warm welcome they received during their tour and appreciated the community's cleanliness and safety measures. They formed meaningful friendships, and staff members made thoughtful gestures such as providing flowers. Overall, they were delighted with their decision to move to Arbor Terrace Naperville.

In conclusion, Arbor Terrace Naperville has generally received positive reviews for its engaging activities, dedicated staff, and beautiful facilities. While there have been some concerns about food options and administrative issues during the pandemic, many residents and families appreciate the attentive care provided by the nursing staff and opportunities for socialization at this assisted living facility.

This part of Naperville, Illinois offers a diverse range of amenities and services that cater to the needs of seniors looking for convenience and variety. With several restaurants nearby offering options for different tastes and dietary preferences, delicious meals are always within reach. For those who enjoy entertainment, the AMC Showplace Naperville 16 theater is just a short distance away. Additionally, there are several parks in the area where seniors can relax and enjoy the outdoors. Access to pharmacies and medical facilities, including Edward Medical Group and Rush Copley Physicians Office, ensures that healthcare needs are easily met. The presence of places of worship like Our Lady of Mercy provides spiritual support for seniors seeking community connections, while transportation options such as the Aurora Transportation Center offer convenient travel opportunities. Ultimately, this part of Naperville presents a well-rounded living environment with a mix of amenities designed to enhance the quality of life for seniors.

Restaurants

• Dave's Hot Chicken (0.2 miles)
• Andy's Frozen Custard (0.5 miles)
• McDonald's (0.8 miles)
• Taps N Tenders (0.8 miles)
• Spartan Ale House (1.7 miles)
• Eggcited (2.6 miles)
• Chick-Fil-A (2.9 miles)

Pharmacies

• Jewel-Osco Pharmacy (0.3 miles)
• Walgreens (0.7 miles)
• Walgreens (1 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3 miles)
• Walgreens (3 miles)

Theaters

• AMC Showplace Naperville 16 (0.3 miles)

Parks

• 95th Street Community Plaza Splash Pad (0.6 miles)
• Wolf's Crossing Community Park (1.6 miles)
• Wheatland Park (2.3 miles)
• Commissioners Park (3.1 miles)
• Waubonsie Lake Park (3.3 miles)
• Champions Park (3.5 miles)
• Wil-O-Way Park (3.8 miles)

Physicians

• Edward Medical Group (1 miles)
• Dupage Medical Group (1.3 miles)
• Dreyer Medical Clinic-Fox Valley Villages (2.5 miles)
• Rush Copley Physicians Office (3.4 miles)
• Rush-Copley Center for Reproductive Health (3.5 miles)
• Oak Brook Allergists (4.5 miles)
• The Dermatology Institute (6.4 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (5.6 miles)
• Peet's Coffee and Tea (5.9 miles)
• Steve Buresh's Cheesecake Store (6.5 miles)
• Starbucks (6.9 miles)

Places of Worship

• Our Lady of Mercy (2.9 miles)

Hospitals

• Kendall Pointe Surgery Center (5.6 miles)
• Adventist Bolingbrook Hospital (6.7 miles)

Transportation

• Aurora Transportation Center (6.2 miles)