Frances House Inc is an assisted living community in Moline, IL.
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Frances House Inc in Moline, IL
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2201 5th Ave, Moline, IL 61265
To contact a resident: (309) 764-2258
For more information about senior living options: (866) 208-4318
Many reviews describe staff as kind, considerate, and helpful.
Several reviewers say the people they worked with were nice, caring, and considerate. A number of reviews also mention direct help with practical needs, and others describe the community as a pleasant place to visit. One review specifically praises a staff member by name, and another says the people are mostly kind and nice.
Reviews also mention a nice building and friendliness.
One reviewer highlights a nice new building while describing the place as nice with friendly people. Another review echoes the positive tone about the setting and that the staff were kind.
Multiple reviews criticize inconsistent communication and weak follow-through.
Several reviewers report that communication was inconsistent and that promises or decisions were not followed up reliably. Some describe attitude issues with caseworkers and say supervisors were hard to reach or did not respond. Others say they experienced unanswered concerns, limited flexibility, or delays without resolution.
A recurring concern is that families feel disrupted or separated.
A number of reviews describe situations where children were taken away or returned home too soon, with reviewers saying it harmed family stability. Others say the organization does not help families get back together and that processes felt adversarial rather than supportive. Several reviewers also describe being ignored regarding concerns and say communication did not lead to changes they expected.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Quad City (4 miles away)
Ambulatory care
Diabetic care
Meals provided Activities on-site Devotional activities offsiteThis area of Moline, Illinois offers a variety of amenities and services that could be appealing for seniors looking to relocate. With several restaurants within walking distance, such as Parkside Grill & Lounge and Rebellion Brew Haus, there are plenty of dining options to enjoy. Additionally, there are multiple parks nearby, like Velie Park and Veteran's Memorial Park, providing opportunities for outdoor recreation and leisure. Access to pharmacies like Uptown Drug and healthcare facilities such as Genesis Health Group ensures convenience for medical needs. For those seeking spiritual fulfillment, Heritage Wesleyan Church is close by. Overall, this neighborhood provides a mix of entertainment, healthcare services, and community resources that cater to the needs of older adults looking for a comfortable living environment in Moline.
Frances House Inc is located at 2201 5th Ave, Moline, IL 61265 in Rock Island County, Illinois
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