Hope Creek Care Center in East Moline, IL
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4343 Kennedy Drive, East Moline, IL 61244
For more information about senior living options: (844) 490-3973
The staff were friendly and attentive. The facility was extremely clean and welcoming. Hospice nurses were beyond amazing and ensured resident comfort. Jeannie, the Marketing Director, is wonderful and genuinely cares about people at Hope Creek. The wound nurse was kind, accessible, and very helpful. The front desk staff provided a warm, hotel-like check-in experience. CNAs and nursing staff were compassionate, patient, and dedicated to residents. Families felt reassured by the caring and professional team.
The mom's room was filthy. The bathroom garbage can was normally stuffed with diarrhea from the C. Diff, and it had to be dumped when requested. The smell was horrible. Paperwork and test results were often misplaced, showing a lack of follow-through and poor communication between nurses and CNAs. Mom's health deteriorated quickly, and staff would not reposition her or move her for morphine, causing her pain. Nurse Ratchet was described as not competent. Nurses were rude, making discouraging comments about their stress, raising concerns about leaving a loved one there. A grandmother was dropped in the bathroom and never regained consciousness, dying a couple weeks later. The food was not fit for human consumption, and therapy was horrible with only brief visits.Hope Creek Care Center in East Moline is best suited for families seeking a warm, comparatively clean environment with steady day-to-day compassion, especially for older adults needing short-term rehabilitation, ongoing therapy, or hospice support. The facility tends to shine for residents who benefit from broad social engagement, clear routines, and front-d desk/service interactions that feel welcoming. Memory-care transitions are handled with dignity in many observers' eyes, and several reviewers highlight strong therapy teams and attentive hospice staff as anchors of care.
Those weighing this community against alternatives should note that certain realities merit careful scrutiny. For families prioritizing ultra-consistent nurse staffing, rapid responses, and rigorous care coordination, other options may be a better fit. A recurring thread in reviews points to lapses in communication between nurses and CNAs, occasional delays in responding to care requests, and paperwork or test-result mismanagement. Some residents' rooms have fallen short on cleanliness or odor control, and a few families report difficult or tense interactions. These factors do not define the entire experience, but they matter when trust and predictability are non-negotiable.
Key pros at Hope Creek often offset or mitigate notable cons when matched with proactive family involvement. Clean facilities, a neighborly, friendly staff culture, and a security-conscious environment provide a calm, reassuring backdrop for care. The rehab and therapy programs frequently receive high marks, with families noting skilled therapists and a clear path to improving mobility and function. Hospice teams are described as beyond capable in crucial moments, bringing comfort and clear communication at sensitive times. When care teams collaborate well and staffing streams aren't overwhelmed, residents tend to show steadier progress and families feel heard.
In the rehab and memory-care spheres, experiences run a spectrum that families should weigh carefully. The rehab wing is commonly described as well-maintained, with therapy that appears to address functional goals and daily living skills. However, some families report that the level of attention in therapy can fluctuate, and that the intensity of sessions may not always meet expectations. Memory care is praised by many for respectful, individualized care, yet other accounts suggest weight loss, dentures or glasses misplacement, and inconsistent oversight at times. Hospice experiences similarly divide along the lines of staffing capacity and communication clarity, underscoring the importance of ongoing oversight during end-of-life care.
Overall, the community tends to earn trust through consistently courteous front-desk interactions, visible resident engagement, and residents who look and feel well cared for on routine visits. Yet equally persistent are cautionary notes: isolated reports of rude bedside manner, lengthy waits for assistance, and family members feeling shut out from decision-making during critical moments. Security, transparency, and the willingness of staff to listen stand out as differentiators in positive experiences, while the most troubling narratives remind potential entrants that staffing pressures can intensify gaps in care. The range of experiences makes it essential to verify expectations before committing.
The bottom-line recommendation centers on alignment with care priorities and the ability to stay closely involved. Hope Creek is a solid option for families prioritizing a clean, hospitable setting with accessible therapy and compassionate hospice care, provided there is active engagement with the care team and rigorous monitoring of staffing and communication. For families seeking unwavering consistency, absolute immediacy of response, and a uniformly high bar across all shifts, exploring alternatives with stronger nurse-to-patient ratios and more tightly integrated care coordination may be prudent. Before moving a loved one, schedule extensive tours of both the rehab and memory-care wings, request direct conversations with care managers, and ask pointed questions about staffing levels, response times, and the facility's processes for care planning and family communication.
245 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Quad City (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hope Creek Care Center in East Moline, IL is an exceptional assisted living community that offers a wide range of amenities and top-notch care services. Residents can enjoy the convenience of a beauty salon, cable or satellite TV, community-operated transportation, and a computer center. The dining room serves restaurant-style meals with special dietary restrictions taken into consideration. The fully furnished living spaces have private bathrooms and kitchenettes for added comfort.
To promote an active and engaging lifestyle, Hope Creek Care Center provides various options for recreation including a fitness room, gaming room, small library, and outdoor space. All residents have access to Wi-Fi/high-speed internet for easy connectivity. Move-in coordination services are available to ensure a seamless transition for new residents.
The care services at Hope Creek Care Center are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel safe and secure at all times. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. A mental wellness program is also available to support residents' emotional well-being.
Convenience is key at Hope Creek Care Center as they offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Additionally, the nearby amenities make it easy for residents to access cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
With concierge services and resident-run activities available, there is always something exciting happening at Hope Creek Care Center. Planned day trips allow residents to explore their surroundings while scheduled daily activities keep them engaged within the community.
At Hope Creek Care Center in East Moline, IL, residents can enjoy a comfortable and enriching assisted living lifestyle with exceptional care services and an abundance of amenities in close proximity to various local establishments.
Hope Creek Care Center is located at 4343 Kennedy Drive, East Moline, IL 61244 in Rock Island County, Illinois
Hope Creek Care Center on seniors.fyi includes 7 photos including images showing interior, office, patio, outdoor, bedroom, architecture, decor, kitchen, and more.
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Interior
Decor
Living Room
Architecture
Kitchen
Bookshelves
Exercise Equipment
