Hope Creek Care Center

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  • Interior

    A modern reception area with a curved desk and soft lighting.

  • Decor

    A cozy interior with two neatly made beds, divided by a privacy curtain.

  • Living Room

    A cozy living room with leather furniture and warm lighting.

  • Architecture

    A residential house with a landscaped garden and patio area.

  • Kitchen

    A breakroom kitchen with wooden cabinets, a refrigerator, microwave, and seating area.

  • Bookshelves

    A cozy computer room with several computers, bookshelves, and comfortable seating.

  • Exercise Equipment

    A spacious physical therapy clinic equipped with various exercise and rehabilitation equipment.

Hope Creek Care Center

4343 Kennedy Drive, East Moline, IL 61244

For more information about senior living options: (844) 490-3973

2.8 from 11 reviews
5 stars
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4
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0
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Skilled Nursing Facility

Overall Review of Hope Creek Care Center

Pros

  • pro The staff at Hope Creek Care Center is described as compassionate, caring, and professional, exceeding expectations in their treatment of residents.
  • pro Many reviewers appreciated the clean environment and the helpfulness of the staff, which contributed to a positive experience for their loved ones.
  • pro The facility offers a variety of activities and has a pleasant dining area, creating an engaging atmosphere for residents.
  • pro A family member expressed sincere gratitude for the excellent care provided to their loved one during hospice treatment at Hope Creek.
  • pro Several reviews highlighted that individual staff members showed genuine concern and kindness toward residents, treating them with dignity and respect.

Cons

  • pro The care at Hope Creek was terrible, with phone calls not being returned by staff and nurses unfamiliar with the resident's care needs.
  • pro Residents experienced neglect, such as not receiving proper hygiene care and losing significant weight during their stay.
  • pro The food served at Hope Creek was described as unfit for human consumption, and therapy sessions were infrequent and inadequate.
  • pro Staff showed a lack of compassion, telling residents to soil themselves instead of assisting them to the restroom.
  • pro The facility appeared understaffed and poorly trained, leading to a decline in residents' health and well-being.
  • pro Visits from family members were limited, impacting the quality of interactions with residents.
  • pro There were reports of safety issues, including a resident being dropped and subsequently losing consciousness.

Review

Hope Creek Care Center in East Moline has garnered a mixture of reviews regarding its care and facilities for residents, particularly those requiring hospice treatment or rehabilitation services. The facility is relatively new, featuring typical nursing home rooms that some described as adequate but not exceptional. Reviews highlight a well-maintained environment and helpful staff, with activities such as games and social gatherings available for residents to engage. Many have noted the dining area as being pleasant, indicating some positive aspects of the overall facility.

Several reviews paint a very favorable picture of Hope Creek, praising the compassionate nature of the staff. One reviewer emphasized their satisfaction with the care provided to their spouse during hospice treatment, noting how professional and kind the workers were throughout this difficult time. They highlighted that residents were treated with dignity and respect, even pointing out how challenges faced by staff in memory care were approached with grace. This positive sentiment seemed to resonate with others who have had good experiences at Hope Creek, reinforcing that it could indeed be a suitable long-term care option for individuals needing specialized assistance.

However, contrasting sharply with these positive accounts are several stark negative reviews which detail grave concerns about patient care at Hope Creek. Some families expressed dissatisfaction regarding communication from staff and administration, stating that phone calls went unreturned and vital information about loved ones' conditions was often lacking. Reports emerged of neglect when it came to personal hygiene or necessary attention; one family recounted their loved one losing significant weight due to inadequate support after transitioning from rehab to memory care, along with troubling accounts of mixing up personal belongings like eyeglasses.

The dissatisfaction elevated further among families who claimed that despite hefty monthly payments exceeding $7,000, they experienced uncaring attitudes from both nurses and administrative staff. Reviewers pointed out specific instances where their loved ones’ requests went ignored or mishandled, leading them to feel desperate enough to transition their family members out of Hope Creek altogether. Such experiences left some feeling relieved upon finding alternative facilities that better aligned with their expectations for quality care.

Testimonies continued revealing an unsettling pattern regarding safety protocols within the facility; incidents reported included falls resulting in severe injuries without adequate follow-up communication from the center's administration. This lack of attentiveness exacerbated worries among family members about potential negligence during crucial moments when medical attention was required most urgently.

In summary, while many reviewers appreciate various aspects of Hope Creek Care Center—from cleanliness to social activities—an equally vocal segment expresses serious grievances related to patient neglect and poor communication among caregivers. These mixed reviews emphasize an ongoing struggle between satisfactory service delivery versus alarming shortcomings in resident care standards—a narrative that future visitors should consider deeply before making conclusions on this facility’s suitability for their loved ones needing special attention or hospice services.

Features

Housing

  • 245 resident community capacity 245 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Quad City (4 miles away) Quad City (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hope Creek Care Center in East Moline, IL is an exceptional assisted living community that offers a wide range of amenities and top-notch care services. Residents can enjoy the convenience of a beauty salon, cable or satellite TV, community-operated transportation, and a computer center. The dining room serves restaurant-style meals with special dietary restrictions taken into consideration. The fully furnished living spaces have private bathrooms and kitchenettes for added comfort.

To promote an active and engaging lifestyle, Hope Creek Care Center provides various options for recreation including a fitness room, gaming room, small library, and outdoor space. All residents have access to Wi-Fi/high-speed internet for easy connectivity. Move-in coordination services are available to ensure a seamless transition for new residents.

The care services at Hope Creek Care Center are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel safe and secure at all times. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. A mental wellness program is also available to support residents' emotional well-being.

Convenience is key at Hope Creek Care Center as they offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Additionally, the nearby amenities make it easy for residents to access cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

With concierge services and resident-run activities available, there is always something exciting happening at Hope Creek Care Center. Planned day trips allow residents to explore their surroundings while scheduled daily activities keep them engaged within the community.

At Hope Creek Care Center in East Moline, IL, residents can enjoy a comfortable and enriching assisted living lifestyle with exceptional care services and an abundance of amenities in close proximity to various local establishments.

Nearby Places of Interest

Physicians

  • Stone Ridge Medical Group Sc (0.3 miles)
  • Genesis Health Group, Family Practice, Silvis | Michael J. DiMarco, MD (2.2 miles)
  • Genesis Health Group - Larson Center (2.2 miles)
  • Genesis Surgical Associates (2.2 miles)
  • Genesis Health Group - Internal Medicine (2.2 miles)
  • Singh, Piyush Genesis Health Group Silvis Pediatrics (2.2 miles)
  • Akshay Mahadevia MD (2.2 miles)

Restaurants

  • Adolph's Mexican Foods (0.3 miles)
  • Los Agaves Mexican Grill (0.4 miles)
  • Arby's (0.6 miles)
  • McDonald's (0.8 miles)
  • The Combine By Ba (0.9 miles)
  • Taco Bell (1.1 miles)
  • Windmill Family Restaurant (1.2 miles)

Cafes

  • QC Fuel (0.4 miles)
  • Panera Bread (1.4 miles)
  • Starbucks (1.6 miles)
  • Coya's Cafe (2 miles)
  • Starbucks (3.9 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • John Deere Pharmacy Group (1.4 miles)
  • Walgreens (1.4 miles)
  • Walgreens (2.7 miles)
  • Uptown Drug (3.1 miles)

Parks

  • Mitchell Park (1.1 miles)
  • Radden Park (1.7 miles)
  • Ben Butterworth Playground (2.1 miles)
  • Prospect Park (2.9 miles)
  • Velie Park (3.5 miles)
  • Veteran's Memorial Park (4.2 miles)

Hospitals

  • Genesis Birthcenter (2.1 miles)
  • Illini Hospital (2.2 miles)
  • S And K (4.6 miles)

Places of Worship

  • Sikh Religious Society Nqc (2.5 miles)
  • Tas (2.6 miles)
  • The Apostolic Sanctuary (2.6 miles)
  • St Mark's Episcopal Church (2.8 miles)
  • Bible Holiness Church (3.1 miles)
  • Carbon Cliff United Methodist Church (3.7 miles)
  • Heritage Wesleyan Church (4.5 miles)

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