Bickford Moline Cottage in Moline, IL
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3650 41st Street, Moline, IL 61265
For more information about senior living options: (844) 490-3973
The director is amazing, the building is beautiful, and the staff are wonderful. The staff at Bickford of Moline are very caring, wonderful, and passionate, making residents feel at home. The facility feels homey and is a smaller setting, with a caring and helpful staff. The building is clean and well-maintained, both inside and out. There are plenty of staff to support residents, and outings are planned with an events calendar. The tour experience is positive, thanks to personable and friendly staff. The location is convenient and the facility is pet-friendly, which is appreciated by families. The staff are knowledgeable and friendly, and they answer questions for families.
They felt they had been overcharged for a long time. They believed Bickford could set prices arbitrarily and customers were taken advantage of. They had a real problem with how Bickford did business. They observed that as their mother's condition declined, staff failed to help with bathing and dressing, leaving her in the same clothes day after day. They found their mother in filthy clothes with poop under her fingernails and witnessed a bowel movement accident with poop tracked around the facility. They documented bruises on their mother with no staff reports. They experienced a toilet leak for months and a wet bathroom floor. They warned others not to bring their loved ones to Bickford, stating they should avoid and save themselves heartache.Bickford Moline Cottage is best suited for families seeking a small, home-like environment where a resident can receive light assistance and regular attention from a steady, personable staff. The setting appeals to those who prize a intimate, less institutional feel, easy access to the outdoors, and a calendar of social activities that feels approachable rather than overwhelming. It can work well for someone who is mostly independent but benefits from reminders, meals, and consistent company in a comfortable, walkable floorplan. However, it is not the right choice for a loved one with substantial medical or dementia care needs, and families should prepare for potential price volatility and uneven communication.
On the positive side, the strongest argument in favor is the staff's evident warmth and the facility's smaller size. Residents are described as receiving attentive, caring treatment in a setting that feels like home, with adequate staffing to support daily routines and social programming. The dining areas and common spaces are praised for cleanliness and a welcoming atmosphere, and the schedule of outings and activities gives residents opportunities to engage without feeling overwhelmed by a large, impersonal campus. For families who value hands-on contact and a community that feels personally connected, these advantages can translate into meaningful daily life for a loved one.
Yet the most consequential downsides are hard to overlook. Pricing has been a persistent pain point, with reports of higher initial rates that were later challenged by more affordable online comparisons, followed by price matching only after families voiced concern. This pattern of billing inconsistency creates a sense of mistrust and undermines the sense of security a resident and family should expect. In several accounts, administrative communication around rates and contract terms was described as lacking, leaving families frustrated and wary about what the actual monthly cost will be going forward. That financial ambiguity directly colors overall confidence in the community.
Care quality concerns also surface decisively in the reviews, particularly around dementia care and safety. There are troubling anecdotes of lapses in daily hygiene, delays in addressing maintenance issues, and situations where a resident's safety and comfort were compromised. Examples range from a leaky bathroom to a senior found in distress on a bathroom floor, with reports that injuries or incontinence episodes were not consistently communicated to families. While some residents do benefit from the supportive staff, these reports suggest that the risk of neglect or delayed response remains a real consideration for families evaluating the level of care their loved one requires.
Put bluntly, the pros - homey atmosphere, responsive staff in a small setting, and social programming - do not fully compensate for the cons - pricing opacity, administrative friction, and serious caution flags about dementia and safety. For families prioritizing transparent, predictable costs and rigorous, consistently high-care standards, the balance tips toward alternatives. The facility can be a good fit for a specific kind of resident and family, but it is not universally suitable, especially where cognitive impairment is advancing or where consistent incident reporting and financial clarity are non-negotiable.
Families considering Bickford Moline Cottage should approach with a structured due-diligence plan. Request a current, written breakdown of all rates and inclusions, including what triggers rate changes. Speak directly with existing residents and families about their experiences, and insist on seeing recent incident reports and state licensing records. Probe staff-to-resident ratios during peak hours, and verify the level of dementia-specific training and supervision. If the answers raise questions or the pace of repairs and communications remains slow, pursuing alternative communities - preferably with transparent pricing and stronger dementia care protocols - will likely yield greater peace of mind for both the resident and family.
28 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities. Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Quad City (2 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.Bickford Moline Cottage in Moline, IL is a charming assisted living community that offers studio apartments for seniors looking for a comfortable and supportive living environment. Residents can enjoy the convenience of fully furnished accommodations, with amenities such as cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet.
The community focuses on providing excellent care services to meet the individual needs of each resident. With 24-hour supervision, assistance with activities of daily living (such as bathing and dressing), medication management, and a mental wellness program, residents can feel confident knowing they have access to the support they need.
At Bickford Moline Cottage, dining is a delightful experience. With restaurant-style dining and special dietary restrictions catered to, residents can enjoy delicious meals prepared by the community's skilled culinary team. Room service is also available for added convenience.
There is no shortage of activities to engage in at this community. From arts and crafts, fitness programs, games, live musical performances, religious services, resident-run activities to scheduled daily activities and storytelling sessions – there is something for everyone to enjoy. In addition, community-sponsored events foster socialization among residents.
The location also offers numerous conveniences nearby. With five cafes, parks, and pharmacies close by, residents have easy access to various recreational activities and everyday necessities. There are also several physicians' offices in the vicinity for medical care needs. Plus, with an abundance of restaurants offering diverse cuisine options and places of worship nearby for spiritual nourishment – residents are provided with all-encompassing support.
Bickford Moline Cottage strives to make every resident feel at home by offering move-in coordination assistance and providing housekeeping services. Other amenities include access to a beauty salon/spa for self-care needs, laundry facilities for convenience, outdoor spaces/gardens for leisurely strolls or relaxation time. The community also welcomes overnight guests and offers guest parking ensuring family/friends can visit comfortably.
For veterans, the community provides VA Benefits Consultation to ensure they receive all the assistance they are entitled to. The on-site small library and TV room are additional features that enhance the overall experience for residents.
With its range of amenities, excellent care services, and convenient location, Bickford Moline Cottage is an ideal choice for seniors seeking a supportive and engaging assisted living community.
Bickford Moline Cottage offers 1-bedroom apartments and Studio apartments.
Bickford Moline Cottage is located at 3650 41st Street, Moline, IL 61265 in Rock Island County, Illinois
Bickford Moline Cottage on seniors.fyi includes 13 photos including images showing decor, interior, landscaping, dining, living room, windows, patio, salon, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Landscaping
Kitchen
Patio
Bathroom
Wall Art
