Heartland Of Moline

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  • Interior

    A cozy lounge area featuring a round table, comfortable seating, and decorative elements.

  • Living Room

    A cozy living room area featuring comfortable seating and a table, illuminated by natural light from a nearby window.

  • Building

    A building entrance with a blue awning and parked cars on a clear day.

  • Architecture

    A well-maintained entrance leading to a brick building, surrounded by greenery and decorative lampposts.

  • Windows

    A spacious and well-lit dining area featuring neatly arranged tables and chairs, large windows with greenery outside.

  • Garden

    A bright and inviting outdoor courtyard with tables and chairs, perfect for relaxation.

Heartland Of Moline

833 Sixteenth Avenue, Moline, IL 61265

For more information about senior living options: (844) 490-3973

3.5 from 19 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The activities staff at Heartland is going above and beyond to assist residents and keep them engaged during challenging times.
  • pro Therapy at Heartland is exceptional, with knowledgeable and caring professionals helping residents regain their strength.
  • pro The environment at Heartland is pleasant, and the staff members are qualified and dedicated to providing good care.
  • pro Family members appreciated the friendly interactions they had with the staff during their loved ones' stays.
  • pro Many residents received generous portions of food, and the dietary staff made efforts to accommodate specific dietary needs.
  • pro Overall, several reviews express gratitude for the support and assistance provided by the nursing staff throughout their stay.

Cons

  • pro The nursing home staff did not adequately address the disruptive behavior of a resident, resulting in sleepless nights for another resident.
  • pro There were serious concerns about the administration of medical care, leading to a tragic outcome due to neglect.
  • pro Communication with family members was poor, leaving them uninformed about ongoing care and issues during a loved one's stay.
  • pro Some residents experienced overcrowded and unsatisfactory living conditions after transitions to private pay status.
  • pro There were complaints about repetitive meal options and lack of accommodating dietary needs despite prior notification.
  • pro The check-in process for new residents was disorganized and lacking essential assessments of their health requirements.
  • pro Overall, some reviewers felt that staff were overworked and unable to provide timely assistance or personalized care, leading to dissatisfaction with the level of attention given to residents.
  • pro There were reports of forgotten personal belongings during discharge processes, indicating negligence in handling residents' property.

Review

Heartland of Moline has received a wide array of reviews, reflecting diverse experiences from residents and their families. While some have praised the facility for its care, staff, and activities, others have raised serious concerns about the quality of service and communication within the nursing home. This dichotomy highlights the complexities inherent in providing care to individuals with varying needs in a residential setting.

One recurring theme in the feedback is the mixed quality of staff interaction with residents and families. For instance, many reviewers noted that while they appreciated specific staff members—such as nurses and nursing aides who were described as caring and attentive—there were significant gaps in communication. A common complaint was that family members often felt left out of the loop regarding their loved ones' care plans and daily situations. One reviewer expressed frustration with the lack of updates during their father's stay, suggesting that more proactive communication could enhance family involvement in care decisions. This sentiment was echoed by another family member who indicated that critical medical issues were overlooked entirely during their loved one’s stay.

There are also pressing concerns about direct patient care within Heartland. Some reviews highlighted distressing incidents where patients received improper treatment or attention from the nursing staff. A particularly alarming account involved a situation where an RN failed to administer IV medication appropriately, reportedly leading to dire consequences for a patient. The impact of inadequate training or staffing shortages became apparent through similar accounts wherein crucial tasks went unfulfilled due to either busy schedules or mismanagement—a claim supported by another family member who noted serious issues occurring without proper notification to relatives.

Despite these criticisms, there are several heartening reports regarding therapy services at Heartland. Numerous reviewers commended physical and occupational therapists for effectively helping residents regain strength and mobility after illness or surgery. Descriptions abound of dedicated therapy staff pushing patients just enough to encourage progress without overwhelming them, thus facilitating successful rehabilitation journeys back home. This aspect demonstrated a sense of professionalism among some segments of staff that resonated positively with those experiencing it firsthand.

Activities provided at Heartland received praise as well, especially during challenging times such as quarantines when social isolation could weigh heavily on both residents and families alike. Reviewers expressed gratitude towards the activities teams for creating engaging programs aimed at maintaining mental stimulation among residents confined away from traditional family visits due to health protocols. These efforts included innovative adaptations like drive-through parades that allowed families limited contact with their loved ones while adhering strictly to safety guidelines.

Nevertheless, concerns around overall facility maintenance remain evident too; several individuals commented on cleanliness but also mentioned unpleasant odors typical in long-term care settings at times or rooms being cramped due to shared accommodations—a significant discomfort for both residents seeking privacy and visiting families wanting space during interactions. In sum, while visitors experienced moments reflecting dedication among certain caregivers—highlighting warmth amidst adversity—the overall inconsistency points towards systemic challenges requiring diligent oversight if Heartland wishes to cultivate continuous improvement across all facets of resident experiences moving forward.

In conclusion, Heartland presents a complex tapestry woven from various threads: commendations for dedicated therapy services alongside frustrations manifesting from operational shortcomings—be it in areas concerning individual health assessments or pivotal communications between caregivers and families overseeing elder relatives' welfare within institutional walls defined by rigorous protocols yet undeniably emotional stakes magnified tenfold when human lives intertwine against clinical contexts marked by vulnerability.

Features

Housing

  • 149 resident community capacity 149 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Quad City (4 miles away) Quad City (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland of Moline in Moline, IL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment for seniors to enjoy their golden years.

The amenities at Heartland of Moline are designed to enhance the quality of life for residents. There is a beauty salon on-site, allowing residents to receive salon services without leaving the community. Cable or satellite TV is available in all rooms, ensuring residents can stay connected to their favorite shows and movies. Community-operated transportation is provided, making it easy for residents to run errands or attend appointments.

For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. A fully furnished gaming room provides entertainment opportunities for those who enjoy playing games. A small library is also available for readers to indulge in their favorite books. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.

Heartland of Moline offers various care services to support the well-being of its residents. The 24-hour call system ensures that assistance is readily available when needed. Trained staff provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is offered to ensure that residents take their medications properly.

In terms of dining options, Heartland of Moline caters to special dietary restrictions and offers restaurant-style dining experiences. Meal preparation and service are included.

Residents can participate in a variety of activities at Heartland of Moline. Fitness programs encourage physical activity and well-being while planned day trips provide opportunities for exploration and socialization outside the community. Resident-run activities allow individuals to engage with one another creatively, fostering a sense of community spirit. Scheduled daily activities cater to various interests and preferences.

Additionally, Heartland of Moline benefits from its convenient location, with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals in close proximity. This ensures that residents have easy access to everyday essentials and healthcare services.

Overall, Heartland of Moline offers a comprehensive assisted living experience with its range of amenities, care services, dining options, and activities. It is an ideal choice for seniors looking for a supportive community that promotes their well-being and independence.

Nearby Places of Interest

Physicians

  • Quad Cities Pathologists Group (0.1 miles)
  • Pediatric Group Associates (0.9 miles)
  • Dr Anseeuw (1.6 miles)
  • Quad City Neurology and Spine (1.6 miles)
  • Dr Purighalla, MD Neurosurgeon (1.6 miles)
  • Forefront Dermatology Moline, IL (1.7 miles)
  • Gastroenterology Consultants (1.7 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Uptown Drug (0.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Trinity Retail Pharmacy (2 miles)
  • Walgreens (2.4 miles)

Parks

  • Velie Park (0.4 miles)
  • Prospect Park (1.5 miles)
  • Lindsey Park (2.4 miles)
  • Schwiebert Riverfront Park (2.7 miles)
  • Veteran's Memorial Park (3.2 miles)
  • Modern Woodmen Park (3.2 miles)
  • Ben Butterworth Playground (3.5 miles)

Restaurants

  • O'Keefe's Sports Pub & Grub (0.7 miles)
  • Bier Stube (0.8 miles)
  • Rebellion Brew Haus (0.9 miles)
  • Rudy's Tacos (0.9 miles)
  • Pub 1848 (1 miles)
  • Hardee's (1.1 miles)
  • Wendy's (1.1 miles)

Cafes

  • Starbucks (1.9 miles)
  • Coya's Cafe (2.8 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.1 miles)
  • QC Fuel (3.2 miles)

Hospitals

  • Genesis Medical Center (2.3 miles)
  • Community Health Care (3.2 miles)

Places of Worship

  • Heritage Wesleyan Church (2.3 miles)
  • St Paul The Apostle School (3.6 miles)

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