Caregivers Today LLC in Moline, IL

Pros

• Home Instead provides excellent caregivers.
• Jody, the Client Care Coordinator, has been outstanding.
• Shay and Lynn were outstanding caregivers.
• Home Instead promptly changed caregivers when needed, and everything worked out beautifully.
• The care coordination is professional and the level of care remains high.
• The staff communicate clearly, are friendly, and respectful.
• Home Instead's team is reliable, responsive, and flexible with scheduling.
• The caregivers treat clients like family and help with meals, housekeeping, and daily tasks.
• The caregivers are punctual, efficient, and compassionate.
• Home Instead comes highly recommended by families needing in-home care.
• The support is amazing, consistent, and tailored to each situation.

Cons

• One of the initial caregivers wasn't a fit for the client.
• Some office staff made the reviewer feel inferior and not good enough to meet their criteria.
• The website is inaccurate about Medicaid waiver, as only private pay is accepted.
• A caregiver was fired after taking advantage of an Alzheimer's patient.
• The scheduling rules were restrictive, requiring a minimum of 12 hours per week.

Review

Caregivers Today LLC in Moline, IL is best suited for families that want exceptionally responsive, hands-on in-home senior care with strong office coordination and a broad service menu designed to keep a loved one safely at home. This community shines for families who value a swift onboarding, precise matching of caregivers to personalities, and ongoing access to a care coordinator who can quickly adjust plans as needs evolve. The model works especially well for those who need help with meals, housekeeping, errands, and personal care, plus the flexibility to add overnight support when schedules require it.

Those weighing options should know this is not the right fit for every situation. Agencies that rely on Medicaid waivers or low-cost models may be a better match for families with strict budget constraints or funding through government programs. The scheduling structure can feel restrictive for some users: a minimum of 12 hours per week may be too rigid for families who need smaller, more flexible blocks, or for those seeking occasional respite with lighter hour commitments. And while the overall track record is strong, there are occasional concerns about caregiver fit, office dynamics, or a caregiver's integrity that must be managed with due diligence and ongoing supervision.

The strongest advantages revolve around people and process. Client care coordinators, notably Jody in one case and Julie in another, consistently drive smooth starts, rapid responsiveness, and clear, respectful communication. Families report thorough intake, transparent paperwork, and reliable matching that pairs caregivers with the right personalities and needs. The caregivers themselves are repeatedly described as capable, punctual, caring, and capable of handling a wide range of tasks - from meal planning and cooking to light housekeeping, errands, and medication reminders. The ability to cover overnight shifts quickly is a decisive plus for caregivers who need real-time help during the night and for family members who must attend to other obligations.

Yet the reviews do not erase risk. A few clients noted inconsistent office experiences or a caregiver turnover that required reassignments, underscoring the importance of active oversight and a proactive care plan. There are isolated red flags about a caregiver who did not act appropriately with a vulnerable adult, a reminder that the safest outcomes come from due diligence - reference checks, ongoing supervision, and clearly written care guidelines. On the consumer-facing side, one review flagged that Medicaid waiver acceptance was not as stated online, so prospective families should verify funding options upfront. Finally, a hard scheduling constraint outside the agency's control - such as a heavy demand for hours - can limit availability or force preferences to adapt.

When the pros offset the cons, the math is compelling. The combination of responsive coordinators, strong caregiver matching, and a wide scope of in-home services translates into real value for families seeking independence for their loved ones without constant facility-based care. The ability to keep someone at home, maintain routines, and secure reliable help during meals, housekeeping, and daily activities often reduces family stress and preserves quality time with the person served. The practical benefits - predictable communication, quick caregiver placement, and a culture of compassionate, client-focused care - Create a defensible case for choosing this agency when in-home support is the priority.

For a confident decision, verify a few practical elements before committing. Confirm the current funding options and what is covered, given the online discrepancy some families encountered about Medicaid. Ask for a dedicated care coordinator and a plan that outlines caregiver matching, backup coverage, and how replacements are handled if a caregiver cannot work. Discuss scheduling flexibility and any minimum-hour requirements to ensure alignment with real-life calendars. Finally, request a detailed approach to ongoing care updates and caregiver performance reviews, so the family understands how adjustments are implemented and how quality is maintained over time. When these boxes are checked, this Moline outfit stands out as a pragmatic, experienced partner for keeping loved ones safely at home with dignity and dependable daily structure.

This part of Moline, Illinois offers a variety of amenities that cater to individuals seeking a comfortable and convenient lifestyle. With a range of dining options such as Parkside Grill & Lounge, Bier Stube, and O'Keefe's Sports Pub & Grub, there are plenty of choices for enjoying meals with friends and family. Additionally, there are several cafes like Coya's Cafe and Starbucks for those who enjoy spending time in a cozy setting with a warm beverage. The presence of pharmacies like CVS Pharmacy and Walgreens nearby ensures easy access to medication and health supplies. For medical needs, there are reputable physicians in the area such as Pediatric Group Associates and Advanced Dermatology & Laser Center. Surrounding parks like Velie Park and Veteran's Memorial Park provide opportunities for leisurely walks or outdoor activities. Lastly, the proximity to Genesis Health Group hospital and Heritage Wesleyan Church adds a sense of security and community support for seniors considering this area for their retirement years.

Restaurants

• Parkside Grill & Lounge (0.8 miles)
• McDonald's (0.9 miles)
• Bier Stube (1.2 miles)
• Pub 1848 (1.2 miles)
• Rebellion Brew Haus (1.2 miles)
• Taco Bell (1.3 miles)
• O'Keefe's Sports Pub & Grub (1.3 miles)

Cafes

• Coya's Cafe (1.1 miles)
• QC Fuel (1.8 miles)
• Starbucks (2.4 miles)
• Panera Bread (2.4 miles)
• Starbucks (2.9 miles)
• Starbucks (3.5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Uptown Drug (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• John Deere Pharmacy Group (2.5 miles)

Physicians

• Pediatric Group Associates (1.4 miles)
• Quad Cities Pathologists Group (1.8 miles)
• Advanced Dermatology & Laser Center (2 miles)
• Stone Ridge Medical Group Sc (2.5 miles)
• Bettendorf Pediatrics (2.6 miles)
• Quad Cities Dermatology (2.6 miles)
• Genesis Health Group - OBGYN/Ultrasound (2.6 miles)

Parks

• Velie Park (1.5 miles)
• Ben Butterworth Playground (1.8 miles)
• Prospect Park (1.9 miles)
• Mitchell Park (2.2 miles)
• Veteran's Memorial Park (2.5 miles)
• Radden Park (2.6 miles)
• Lindsey Park (3.2 miles)

Hospitals

• Genesis Health Group, Endocrinology (3.5 miles)

Places of Worship

• Heritage Wesleyan Church (3.6 miles)