Healthcare Plus Team Freeport

Name: Healthcare Plus Team Freeport
Address: 18 W Stephenson St, Freeport, IL, 61032
Telephone: (815) 239-0404
Rating: 4.8

18 W Stephenson St, Freeport, IL 61032

To contact a resident: (815) 239-0404

For more information about senior living options: (866) 208-4318

4.8 from 56 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Healthcare Plus Team Freeport

common 24 reviews mention this

Staff are kind and supportive

Residents and families describe staff as consistently kind, caring, and welcoming.

Across many reviews, people praise supervisors, front-desk staff, and caregivers for being kind and supportive. Multiple commenters highlight that the team is helpful when something is needed and they keep the experience respectful. Even where reviews express strong criticism, they still focus on interactions with supervisors and day-to-day staff behavior.

common 10 reviews mention this

Care feels responsive at home

Caregivers are described as responsive to needs and supportive for patients.

Several reviews say the help received made a noticeable difference, including support for a parent’s wellbeing and help with daily needs. People also mention being reachable and responsive to calls and requests. A few reviews describe caregivers as trained and able to continue showing up reliably over time.

common 6 reviews mention this

Office help is easy to access

Office and administrative support is described as helpful and accommodating.

A number of reviews point to smooth help through the Freeport office, including being connected to the right person and getting helpful answers. Reviews also mention accommodating support and professional help from the team at the front desk and in administration. Overall, people describe the office as a place they can reach when questions or needs come up.

caveat 2 reviews mention this

Service execution can be inconsistent

Some residents report serious problems with care execution and follow-through.

While most reviews focus on positive support, two reviews describe major service concerns. One review alleges problems related to a supervisor’s handling of a situation involving bedbugs and communication. Another says caregivers did not follow through as expected with tasks such as meal preparation and instead used phones during work.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

Restaurants

Tony's Oyster Bar (0.1 miles)
Subway (0.2 miles)
Dons Family Oasis (0.2 miles)
Little Caesars Pizza (0.2 miles)
Ten Pennies Internet Cafe (0.2 miles)
KFC (0.3 miles)
Happy Wok (0.4 miles)

Pharmacies

Walgreens (0.1 miles)
CVS Pharmacy (0.7 miles)
Supervalu (1.3 miles)
Cub Pharmacy (1.3 miles)
Sv Pharmacies (1.3 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.7 miles)

Parks

Krape Park Dam (0.4 miles)
Read Park Aquatic Center (0.9 miles)
Krape Park (1.9 miles)
Lions Park (10.9 miles)
Lena Community Park District (10.9 miles)
Dodds Park (11.5 miles)
Blackhawk Battlefield Park (12.6 miles)

Places of Worship

Bridge (0.4 miles)
First United Methodist Church (0.7 miles)
Grace Episcopal Church (0.7 miles)
New Life Worship Center (0.9 miles)
First Lutheran Church-Elca (0.9 miles)
Abundant Life Christian Deliverance Center (1 miles)
St John United Church of Christ (1.3 miles)

Physicians

Timothy E Jessen MD (0.4 miles)
FHN Center For Wound Healing (0.4 miles)
Levine, Toni Fhn Specialty Care Stephenson Street (0.4 miles)
Fhn Freeport Clinic Audiology MD (0.4 miles)
Rovinder Singh MD (0.4 miles)
Panchal Chirag MD (0.5 miles)
Wadhwa V K Md (0.5 miles)

Hospitals

FHN Memorial Hospital (0.5 miles)
Freeport Memorial Hospital (1.1 miles)
Freeport Memorial Hospital (1.5 miles)

Transportation

U-Haul Neighborhood Dealer (0.6 miles)
Enterprise Rent-A-Car (1.6 miles)
U-Haul Neighborhood Dealer (2.3 miles)

Cafes

Starbucks (1.5 miles)
Main Street Eats & Treats (11 miles)
Cafe 217 Espresso & Bakery Shoppe (11 miles)

Frequently Asked Questions

Where is Healthcare Plus Team Freeport?

Nearby Communities

Addus Healthcare

Freeport, IL

4 from 1 review

Affordable and professional care with generally satisfactory service.
Parkview Home

Freeport, IL

4.5 from 23 reviews

$900 to $2,730 / month

Clean, well-maintained facility with friendly staff, engaging activities, and affordable options.
Manor Court Of Freeport

Freeport, IL

3.2 from 6 reviews

Private furnished apartments with private bathrooms, restaurant-style dining, 24/7 staff, and engaging activities.
Liberty Village of Freeport

Freeport, IL

2.6 from 13 reviews

Clean, well-maintained facility with attentive floor staff and comfortable rooms.
Presence St Joseph Center

Freeport, IL

Wide range of on-site amenities and care services (dining, transport, fitness, activities).
Pearl Pavilion

Freeport, IL

2.6 from 32 reviews

Clean, well-maintained facility with engaging activities and generally attentive staff.
WinnPrairie Assisted Living and Memory Care

Freeport, IL

4.5 from 24 reviews

$4,730 to $6,700 / month

High-quality, respectful care with a focus on independence and dementia-friendly programming.
Wesley Willows a CCRC

Rockford, IL

4.3 from 131 reviews

$1,085 to $2,220 / month

Well-maintained grounds with friendly staff, engaging activities, and good dining.
Willows Health Center

Rockford, IL

Fully furnished rooms with in-room kitchenette, 24/7 staff and medication management, restaurant-style dining, and active social/mental wellness programs.

Assisted Living in Nearby Cities

Related Resources

A Closer Look at Private Pay Home Care

Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
Comprehensive Approaches for Arthritis: A Detailed Guide to Symptoms, Causes, and Care

Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.
Comprehensive Insights and Practical Strategies to Help Older Adults Avoid Falls

The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.

Call a senior care advisor

Get pricing & check availability

What is your name:

What is your email address?

What is your phone number?

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.

Submit