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Addus Healthcare in Chicago, IL

Addus Healthcare is a senior community in Chicago, IL.

Information last verified:

4801 West Peterson #306, Chicago, IL 60646

To contact a resident: (773) 286-7960

For more information about senior living options: (866) 208-4318

2.2 from 95 reviews
5 stars
22
4 stars
3
3 stars
7
2 stars
7
1 stars
56

Overall Review of Addus Healthcare

caveat 19 reviews mention this

Communication is often hard to reach

Many residents and families report trouble getting the office to answer and follow up.

A recurring complaint is that calls are not answered and messages are not returned, leaving families waiting long stretches without a live response. Several reviews describe being stuck on hold, having calls hang up, or needing to repeatedly call just to get updates. Residents and families also mention slow response times and poor follow-through after requests.

common 8 reviews mention this

Caregivers can be genuinely helpful

Some reviews highlight attentive caregivers and friendly staff.

While the overall experience varies, multiple reviews describe specific caregivers as respectful, patient, and dependable day to day. Others mention attentive staff and a generally friendly, pleasant office experience. Even within critical reviews, a few caregivers are singled out as doing a better job than management or scheduling.

caveat 7 reviews mention this

Missed visits and delayed replacements

Residents and families describe missed appointments and slow replacement care.

Several reviews report that aides do not show up or that planned services are delayed, which creates gaps in care. Families also describe difficulty getting a replacement when a caregiver is unavailable, including cases where multiple weeks pass without coverage. In a few accounts, residents faced additional stress from having to wait before the next caregiver arrived or after confirming plans.

caveat 3 reviews mention this

Cleanliness concerns come up

Some reviews mention mold or poor hygiene issues.

A few reviews describe noticeable mold-related odors in the office and concerns about cleanliness during home visits. One review also points to visible mold during a laundry-and-cleaning situation, framing it as part of a broader service shortfall. These accounts stand out because they connect cleanliness problems to the larger reliability and follow-through concerns raised elsewhere.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Chicago O'Hare International (8 miles away) Chicago O'Hare International (8 miles away)
  • Chicago Midway (14 miles away) Chicago Midway (14 miles away)

Nearby Places of Interest

Transportation

  • Cta (1.5 miles)
  • Jefferson Park Bus Terminal (1.5 miles)
  • Cta (4.4 miles)
  • CTA Jarvis (4.5 miles)
  • Cta (4.9 miles)
  • Cta (5.7 miles)
  • Cta (5.7 miles)

Theaters

  • AMC Village Crossing Theatre (1.6 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)

Physicians

  • North Shore Physicians Group (1.8 miles)
  • Resurrection Medical Center Professional Building (3.4 miles)

Restaurants

  • Chick-Fil-A (1.9 miles)
  • Superdawg Drive-In (2 miles)
  • Culver's (2.5 miles)
  • Little Bad Wolf (4.1 miles)
  • Raising Cane's Chicken Fingers (4.3 miles)
  • SoFo Tap (4.3 miles)
  • R Public House (4.5 miles)

Parks

  • Portage Park (2.5 miles)
  • Independence Park (2.8 miles)
  • Warren Park (3.2 miles)
  • Horner Park (3.3 miles)
  • Dubkin Park (4.5 miles)
  • Unity Playlot Park (4.6 miles)
  • Logan Boulevard (4.8 miles)

Hospitals

  • Swedish Covenant Hospital Cancer Care (2.7 miles)
  • Saint Francis Hospital (4.2 miles)

Cafes

  • Little Beans Cafe (3.9 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.1 miles)

Frequently Asked Questions

Where is Addus Healthcare?

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