Direct Home Healthcare Inc

Pros

• Nashoba Homecare was the only company that answered their phone call and were so helpful.
• They arranged to come right out and the owner, Carol, accommodated them with setting up other types of communications and services they needed.
• The family greatly appreciated all the attentiveness and resources provided by Nashoba Homecare.
• My father loves his caregiver from Nashoba Homecare and they can relax knowing he is well taken care of.
• The company has a small handful of workers who are good and provide excellent service.

Cons

• The company is poorly put together and lacks organization.
• They send people to homes without scheduling or at the wrong dates and times.
• The owner is rude and tends to harass clients and workers.
• Some employees steal from and take advantage of the clients.
• The services provided by the company are overpriced.

Review

In the realm of homecare services, experiences can vary significantly from one family to another. One family's experience with Nashoba Homecare highlights both ends of the spectrum: an initial sense of relief and support juxtaposed with subsequent dissatisfaction and distress.

Initially, this family was navigating a particularly stressful time as they prepared for their father's release from a healthcare facility after months of facing health issues. The emotional toll on the family was high, leaving them uncertain about how to proceed with care at home. During this challenging phase, they reached out to various homecare companies for assistance but found many unwilling or unable to respond effectively to their needs. Luckily, Nashoba Homecare was the exception; they promptly answered their call and provided the reassurance that the family was desperately seeking. Carol, the owner, played a pivotal role in their experience by accommodating specific requests and demonstrating a wealth of resources that could support their father?s care.

The family appreciated Carol's proactive approach and her willingness to coordinate various services necessary for their father's transition back home. Her hands-on attitude made a significant impact on alleviating the family's anxiety during such a trying period. Moreover, they highlighted that their father developed a positive relationship with his caregiver?an essential factor in ensuring not only his comfort but also allowing the family some well-deserved peace of mind knowing he was in caring hands.

However, this initial positivity stands in stark contrast to later experiences reported by other clients and caregivers who have interacted with Nashoba Homecare. Reviews reveal troubling patterns regarding scheduling mishaps that led to caregivers being sent out at inappropriate times or dates unaligned with client needs. Such organizational failures can not only lead to frustration but can also jeopardize care continuity for vulnerable individuals relying on consistent support.

Moreover, serious concerns were raised regarding interpersonal relations within the company itself. Some clients described encounters with Carol as rude and confrontational rather than supportive?a demeanor inconsistent with what one would expect from someone in her position overseeing client relationships and caregiving staff. This negative atmosphere may contribute to broader issues stemming from management practices that reportedly included hiring staff lacking accountability or integrity.

While there are commendable aspects mentioned?specifically a few dedicated workers who earned praise from grateful clients?the overarching sentiment suggests substantial room for improvement within Nashoba Homecare?s operations and management style. The duality of experiences shared creates uncertainty about whether potential clients can reliably expect quality service tailored to individual needs without encountering inconsistency or conflict.

Ultimately, while one family's experience paints Nashoba Homecare as an initially competent provider full of resources and supportive personnel, contrasting accounts reveal deeper systemic problems that might tarnish its overall reputation among current users seeking reliable caregiving solutions for their loved ones. In light of this mixed feedback, prospective clients should approach Nashoba Homecare with careful consideration while exploring alternatives to ensure comprehensive care tailored appropriately to patient needs.

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)

Physicians

• North Shore Physicians Group (1.4 miles)
• Resurrection Medical Center Professional Building (4.5 miles)

Theaters

• AMC Village Crossing Theatre (2 miles)

Parks

• Warren Park (2.1 miles)
• Horner Park (2.9 miles)
• Independence Park (3.1 miles)
• Dubkin Park (3.3 miles)
• Portage Park (3.3 miles)
• Dawes Park (4.4 miles)
• Centennial Park (4.6 miles)

Hospitals

• Swedish Covenant Hospital Cancer Care (2.1 miles)
• Saint Francis Hospital (3 miles)
• Advocate Illinois Masonic Medical Center (5.8 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• Superdawg Drive-In (3 miles)
• Little Bad Wolf (3.2 miles)
• Culver's (3.2 miles)
• R Public House (3.4 miles)
• SoFo Tap (3.6 miles)
• Raising Cane's Chicken Fingers (4.6 miles)

Transportation

• Cta (2.5 miles)
• Jefferson Park Bus Terminal (2.5 miles)
• Cta (3.3 miles)
• CTA Jarvis (3.4 miles)
• Cta (4.2 miles)
• Cta (5.2 miles)
• CTA - Belmont (5.5 miles)

Cafes

• Little Beans Cafe (2.8 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Starbucks (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.4 miles)
• Starbucks (4.4 miles)