Compassion Home Care, LLC - Lincolnwood, IL

Pros

• The caregivers from Compassion Home Care of Illinois are described as extremely kind and highly qualified, and the mom looks forward to seeing them.
• They assist with personal needs, heat meals, encourage movement, and help prepare for bed, providing comprehensive daily care.
• Matthew, the owner, responds promptly and connects families with Laura to tailor the best caregiving matches.
• Laura is highly professional and focuses on understanding family needs to supply the best caregivers.
• The agency consistently delivers top-notch, reliable care that supports the well-being of loved ones.
• Stella is described as a godsend who treats her clients like family.
• Joy is punctual, dependable, and extremely helpful.
• The in-home caregiver is described as a guardian angel whose attentiveness allows the family to sleep better at night.

Review

Compassion Home Care of Illinois has earned a deeply positive reputation from families who rely on them for dementia care at home. The experiences shared show two caregivers who are not only skilled but also genuinely kind and compassionate toward their clients. For many families, these caregivers become essential in helping their loved ones maintain dignity and comfort. In one family's story, the caregivers are described as the most important part of the care team because their warmth and friendliness make Mom look forward to seeing them. Their daily routine - assisting with personal needs, heating meals, encouraging movement around the house, and getting Mom ready for bed - highlights a comprehensive approach to daily living that supports health and well-being while preserving a sense of normalcy and comfort.

The intake and placement process stands out as a key driver of satisfaction. Matthew, the owner, responded to the initial inquiry on the same day, setting a tone of responsiveness and care. He then connected the family with Laura, who led the effort to understand the family's needs and to identify the best-fit caregivers. Laura is repeatedly described as highly professional, with a clear focus on listening to family concerns and leveraging her extensive experience in home health care to make informed recommendations. Families consistently express relief and assurance knowing that the agency's leadership is engaged and attentive from the start.

From a professional perspective, the agency's reliability is repeatedly praised by a licensed social worker who learned of Compassion Care through a friend. The social worker added Compassion Care to her work's list of caregiver agencies and has recommended them to patients in need of home health care. The sentiment is backed by years of positive experience, with the social worker noting top-tier reliability, a consistent emphasis on the well-being of loved ones, and a deep sense of compassion that has helped them navigate multiple provider options - especially after difficult experiences with four other caregiver agencies. This perspective underscores a broader professional trust in Compassion Care's ability to deliver steady, compassionate support.

Individual caregiver stories underscore the personal impact of Compassion Care's work. Stella, one of the caregivers, is described as a godsend who treats the client like family and is helpful across a wide range of tasks. The caregiver's presence offers practical support as well as emotional reassurance, which families value deeply. Across the board, these stories portray caregivers who bring not only skill but a heartfelt commitment that reassures families during challenging times and helps to restore a sense of normalcy and comfort in the home.

Another standout chapter comes from a summer 2023 experience when a family faced an unexpected health crisis for their mom. A family member who sought help for their mother found Compassion Care through a hospital recommendation and was impressed by Laura's thorough, questions-driven intake. Laura matched Joy with the family, and Joy quickly became a cherished part of the family for the care she provides. Joy is praised for punctuality, dependability, and a proactive, helpful approach that elevates the level of care and support. The family's strong endorsement of Joy reflects the agency's ability to couple careful matching with ongoing, reliable caregiving.

In-house care is vividly described as more than just routine support; it is a sense of guardianship. Jayson (also referred to as Jason) is highlighted as a guardian angel who consistently goes beyond the job description. He is credited with finding ways to make the client more comfortable and safe, encouraging activities like vegetables during meals and even supporting exercises beyond formal therapy visits. Jayson's attentiveness to the client's medication schedule and his around-the-clock dedication have provided immense peace of mind to the family, allowing them to sleep soundly at night. The heartfelt appreciation is underscored by the client's relationship - described as one where the person who had never liked anyone ends up loving Jayson.

Beyond individual caregivers, families repeatedly praise the ongoing relationship and communication with Compassion Care. Laura Arana is singled out for her consistent follow-up with both caregivers and patients, and families describe the process as easy and comfortable to navigate over several years. The agency's reliability is reinforced by practical, even urgent needs being met promptly, including cases where a caregiver was needed on short notice. The collective sentiment is that Compassion Care provides a dependable, supportive, and responsive partner in family caregiving.

Finally, the agency's standing is reinforced by a hospital context. A mother who was recently discharged from a hospital in Chicago benefited from Compassion Care being listed by the hospital as a preferred provider. The family reports being highly satisfied with the service so far and expresses strong recommendations for others seeking compassionate, dependable home care. Another line of gratitude comes from the broader family, who view their dad's caregivers as part of the extended family - an acknowledgment that the agency's impact extends beyond the clinical tasks to the emotional and relational fabric of home life.

Taken together, the reviews present a consistent portrait of Compassion Home Care of Illinois as a responsive, professional, and compassionate home care provider. The agency's strength lies in its people - the owner's accessible leadership, Laura's thoughtful matching and coordination, and caregivers like Stella, Joy, Jayson, and Mirasol who bring warmth, reliability, and practical competence to daily caregiving. For families navigating dementia care or other complex needs at home, these accounts suggest a supportive partnership that can restore stability, peace of mind, and a sense of family around the care of a loved one.

Lincolnwood, Illinois offers a convenient and vibrant community for senior living. With a variety of amenities within close proximity, including physicians' offices such as North Shore Physicians Group and Resurrection Medical Center Professional Building, seniors can easily access healthcare services. There are also multiple pharmacies nearby, making medication management effortless. A range of dining options like Chick-Fil-A and Superdawg Drive-In cater to various culinary preferences. The abundance of parks like Warren Park and transportation options such as CTA bus terminals provide opportunities for outdoor activities and easy mobility. Additionally, the presence of hospitals like Swedish Covenant Hospital Cancer Care ensures accessible healthcare in case of emergencies. Lastly, cafes like Little Beans Cafe offer cozy spaces for socializing and enjoying a cup of coffee. Overall, Lincolnwood presents a well-rounded environment that combines convenience, leisure, and essential services for seniors seeking to settle in the area.

Physicians

• North Shore Physicians Group (0.9 miles)
• Resurrection Medical Center Professional Building (4.3 miles)

Theaters

• AMC Village Crossing Theatre (1.6 miles)

Pharmacies

• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• Superdawg Drive-In (2.7 miles)
• R Public House (3.5 miles)
• Culver's (3.6 miles)
• Little Bad Wolf (3.7 miles)
• SoFo Tap (4.1 miles)
• Raising Cane's Chicken Fingers (4.1 miles)

Parks

• Warren Park (2.4 miles)
• Dubkin Park (3.4 miles)
• Horner Park (3.5 miles)
• Independence Park (3.5 miles)
• Portage Park (3.6 miles)
• Dawes Park (4.3 miles)
• Centennial Park (4.4 miles)

Transportation

• Cta (2.6 miles)
• Jefferson Park Bus Terminal (2.7 miles)
• Cta (3.4 miles)
• CTA Jarvis (3.5 miles)
• Cta (4.7 miles)
• CTA-Linden (5.4 miles)
• Cta (5.7 miles)

Hospitals

• Swedish Covenant Hospital Cancer Care (2.7 miles)
• Saint Francis Hospital (3 miles)

Cafes

• Little Beans Cafe (2.8 miles)
• Starbucks (3.2 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.2 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)

Places of Worship

• Baha'i House of Worship (5.6 miles)