Lincolnland Home Care in Charleston, IL

Pros

• They are very experienced and courteous, and are exceptional individuals.
• They are wonderful and doing a wonderful job.
• They are competitive in pricing.
• There are never problems with caregivers showing up or calling out late.
• The staff's care during her last weeks was a godsend.
• Families could come and go easily and stay the night if they needed.

Cons

• Their communication with the reviewer wasn't what the reviewer had hoped for.

Review

Lincolnland Home Care in Charleston, IL is best suited for families who want a small, intimate care setup with highly experienced, courteous caregivers who can provide steady, one-on-one attention. This community shines when the priority is a homelike environment where a single, skilled caregiver (or a very small caregiving team) can build trust, offer continuity, and support a loved one through challenging chapters, including end-of-life care. It works especially well for families that value easy in-and-out access, flexible visiting, and the comfort of knowing a familiar caregiver is consistently in place.

Those considering alternatives should note a few realities. If the plan calls for multiple caregivers on a rotating basis or robust, formal communication protocols with frequent updates, this option may feel lean. Likewise, families who want a larger, activity-rich community with formal programs, a broader staff, or a more structured care campus may gravitate toward other assisted living options. In short, this setting favors individualized attention and family accessibility over mass staffing and expansive programming.

The strongest pro is the staff itself: very experienced and courteous individuals who consistently deliver high-quality care. The reviews describe caregivers as exceptional, capable, and truly attentive to the resident's needs. This depth of experience translates into reliable day-to-day care, which matters enormously when a loved one requires gentle, competent assistance. Add to that competitive pricing, and the value proposition becomes compelling for families prioritizing personal competence and cost efficiency over size or breadth of services.

Reliability is another clear win: there are no repeated complaints about caregivers missing visits or calling out, which is reassuring for families counting on steady support. The model - centered on one primary caregiver or a small, predictable team - enables a level of continuity that reduces the stress of coordinating multiple providers. And the ability for family members to come and stay overnight without friction is a practical, tangible benefit that can ease the emotional load during difficult periods.

Yet there is a notable con to weigh against these strengths: the communication channel with families isn't as strong as some would want. The available feedback suggests that updates and proactive coordination could be improved. For families that rely on regular, transparent progress reports or tighter coordination of care plans, this gap can feel consequential. It's a legitimate consideration when planning long-term care logistics, care transitions, or coordinating with medical providers.

Overall, the pros largely offset the cons for the right buyer. The care team's experience, the warmth of service, the ease of family access, and the competitive pricing create a practical, compassionate option for someone seeking steady, in-homelike care with a personal touch. If a family's priority is a calm, low-friction environment with reliable caregivers and easy visitation, Lincolnland Home Care delivers. If, however, the need is for multi-shift coverage, a larger community, and more formalized communication practices, it may be wise to explore other options that match those requirements more closely.

Transportation

• U-Haul Neighborhood Dealer (0.1 miles)
• Coles County Memorial Airport (MTO) (1.1 miles)
• Budget Truck Rental (3.9 miles)
• Eastern Illinois Railroad (4.7 miles)
• U-Haul Neighborhood Dealer (5.2 miles)
• Orange Is The New Ride (6 miles)
• Mattoon station (6.1 miles)

Physicians

• SBL Surgery Clinic (0.7 miles)
• Urology Practice (0.8 miles)
• Dr Joseph So, MD (0.8 miles)
• Urology Associates (0.8 miles)
• Dr Donald Sandercock (0.8 miles)
• Charly Nguyen (0.8 miles)
• Carle Mattoon (2.5 miles)

Places of Worship

• Calvary Baptist Church (0.7 miles)
• Life In Christ Fellowship (0.7 miles)
• First Church of God (3.7 miles)
• The Fields Church (4 miles)
• LDS Missionaries (4.5 miles)
• Wesley United Methodist Church (4.5 miles)
• First Christian Church (4.5 miles)

Hospitals

• Sarah Bush Lincoln Health Center (0.8 miles)
• Sarah Bush Lincoln Health Center (0.8 miles)
• Carle Foundation Hospital (2.5 miles)
• Sarah Bush Lincoln Health System (4.6 miles)

Pharmacies

• Prairie Medical Pharmacy (0.8 miles)
• Imminent Fitness & Nutrition (3.9 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4 miles)
• Walgreens (4.7 miles)
• Walmart Pharmacy (5.3 miles)
• CVS Pharmacy (5.8 miles)

Parks

• Douglas-Hart Nature Center (2.7 miles)
• Morton Park (4.2 miles)
• Baker Field (4.4 miles)
• Mattoon Peterson Park (5.2 miles)
• Lawson Park (5.8 miles)
• Woodyard Conservation Area (5.9 miles)
• Friendship Park (6.1 miles)

Restaurants

• Steak 'n Shake (3.5 miles)
• Taco Bell (3.8 miles)
• Cracker Barrel (3.8 miles)
• Qq Buffet (3.9 miles)
• Stadium Grill (4 miles)
• McDonald's (4 miles)
• Dq Grill & Chill (4.3 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (4 miles)
• Jackson Avenue Coffee (4.7 miles)