Sunrise of Buffalo Grove

Pros

• The staff at Sunrise in Buffalo Grove is described as great, warm, friendly, and caring, providing exceptional care to residents.
• Residents enjoy a safe and comfortable environment where they feel happy and well taken care of.
• Many families appreciate the clear communication from the staff regarding their loved ones' health updates and care.
• The facility is frequently noted as clean and well-maintained, contributing to a positive living experience.
• Families commend the variety of daily activities that help residents engage with one another and maintain mental stimulation.
• Reviewers express gratitude for the delicious food offerings available to residents.
• The atmosphere at Sunrise is often described as warm and welcoming, making it a pleasant place for both residents and visitors.
• Several reviews highlight how families feel relieved knowing their loved ones are receiving excellent care in a supportive community environment.

Cons

• One reviewer mentioned that their mother had been administered an increased dosage of medications without their approval or authorization, raising concerns about communication and oversight.
• A resident expressed dissatisfaction with the dining options, stating that their mother wished for more food items to her liking and larger portion sizes.
• Another reviewer noted that while the staff was friendly, they sometimes appeared short-staffed in the dining room, leading to potential service issues.
• A different visitor described the atmosphere as subdued and darker compared to other facilities, which affected their overall impression of the community.
• One family member reported ongoing problems during their mother's 15-month residency, indicating issues with care and communication regarding fee increases for services not previously agreed upon.
• While many appreciated the friendliness of staff, one reviewer noted occasional difficulties in understanding caregivers who spoke English as a second language.
• Despite identifying positive aspects of the facility, another reviewer remarked on its higher costs compared to other options available in the area, making it less affordable for some families.

Review

Sunrise of Buffalo Grove has garnered a mix of praise and constructive feedback from family members of residents, reflecting both the strengths and challenges faced within the facility. The overwhelming sentiment among many reviewers is one of gratitude and relief, expressing how the environment at Sunrise has provided peace of mind for families. Residents enjoy quality care in a safe and comfortable setting, which significantly alleviates concerns about their loved ones' well-being when compared to living independently.

A consistent theme across the reviews highlights the warmth and professionalism exhibited by the staff. Many families have noted that caregivers treat residents with compassion, often referring to them as part of their own family. Reviewers applauded specific staff members for their exceptional support during transitions into assisted living, especially during challenging times such as the pandemic. Families have been impressed with how engaged staff kept the residents active despite lockdowns—mentioning activities like balloon volleyball that fostered connections among residents. This sense of community contributes positively to the emotional health of those residing at Sunrise.

Food quality received mixed reviews; while many families expressed satisfaction with meal offerings, some noted that there could be improvements regarding menu variety and portion sizes. One reviewer pointed out that their loved one had specific complaints about food choices not suiting her tastes or being insufficiently sized. However, other reviews indicated that residents genuinely enjoyed their meals and found them appealing, underscoring that this aspect may vary according to individual preferences.

The facilities themselves were frequently described as clean and well-maintained; however, some reviewers referenced a more subdued atmosphere due to darker design elements within certain areas. While tours revealed attractive common spaces and engaging programming options—including social events on porches—the ambiance did not resonate equally with all visitors. For potential clients evaluating Sunrise as a senior living option, perceptions regarding mood and vibrancy might play an essential role in decision-making.

Communication between staff and families emerged as another strong point at Sunrise of Buffalo Grove. Many reviewers expressed appreciation for regular updates on resident health status and care changes, fostering trust in the care being provided. One family member remarked on how such communication allowed them to focus more on enjoying time spent visiting rather than worrying about their loved one’s overall condition—a critical factor in easing anxiety about choosing an assisted living facility.

Despite many positive experiences shared by families, some concerns did arise regarding issues like staffing shortages in dining services, challenges associated with administering medications without proper authorization for residents who are unable to advocate for themselves due to cognitive decline, and increasing fees related to service levels without clear justification concerning pre-agreed terms. These matters indicate room for improvement within management practices at Sunrise Buffalo Grove especially concerning transparency about costs associated with increased care needs.

In summary, while Sunrise of Buffalo Grove generally receives high marks for its attentive staff, vibrant community spirit, engaging activities for residents, quality cleanliness standards within facilities, and strong communication channels with families—all contributing factors toward creating a positive experience—there remain areas where enhancements could help address individual concerns related particularly to food options and financial clarity surrounding resident care services.

Located in Buffalo Grove, Illinois, this area offers a mix of convenient amenities and services for senior living. With several restaurants nearby such as Prairie House Tavern and Wildfire, there are plenty of dining options to choose from. Additionally, transportation options like Metra stations provide easy access to surrounding areas. For healthcare needs, there are pharmacies like Walgreens and CVS nearby, as well as physicians' offices like NorthShore University HealthSystem. Residents can also enjoy recreational activities at parks such as Century Park and Lake Arlington. For spiritual fulfillment, there are various places of worship including Santa Maria Del Popolo Church and St Thomas Of Villanova. In terms of healthcare facilities, Advocate Condell Medical Center Heart Scan and Lake Forest Hospital are within a short distance. Overall, this part of Buffalo Grove offers a comfortable and convenient lifestyle for seniors looking to settle in the area.

Restaurants

• Prairie House Tavern (0.3 miles)
• Culver's (1.6 miles)
• Buffalo Creek Brewing (2.3 miles)
• Wildfire (2.3 miles)
• Culver's (2.4 miles)
• On The Border Mexican Grill & Cantina (2.9 miles)
• Portillo's Hot Dogs (3 miles)

Transportation

• Metra (0.4 miles)
• Metra (4.9 miles)
• Metra (6.1 miles)
• Metra (6.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (4 miles)

Theaters

• Regal Lincolnshire & Imax (2 miles)
• AMC Hawthorn 12 (3.3 miles)

Physicians

• Stuart Bergman-Bock MD - Northshore University Health Systems (2 miles)
• NorthShore University HealthSystem - GI & General Surgery (2.6 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (3 miles)
• Premier Eye Care & Surgery (3.1 miles)
• Ritacca Laser Center (3.3 miles)
• Lake Shore Dermatology (3.3 miles)
• Northern Illinois Eye Clinic (3.5 miles)

Cafes

• Panera Bread (2.8 miles)
• Starbucks (4.2 miles)
• Cafe Zupas (5 miles)
• Starbucks (5.1 miles)
• Conscious Cup Coffee Roasters (6.2 miles)
• Starbucks (6.4 miles)
• Hansa Coffee Roasters (6.5 miles)

Parks

• Century Park (3.3 miles)
• South Park (5.6 miles)
• Lake Arlington (5.6 miles)
• Butler Lake Park (6.5 miles)
• Cuba Marsh Forest Preserve (7.3 miles)

Places of Worship

• Santa Maria Del Popolo Church (5.2 miles)
• St Francis de Sales Parish (6.1 miles)
• St Thomas Of Villanova (6.2 miles)
• United Methodist Church of Libertyville (6.2 miles)

Hospitals

• Advocate Condell Medical Center Heart Scan (5.4 miles)
• Lake Forest Hospital (6.3 miles)
• Northwestern Lake Forest Hospital (6.5 miles)