Villas of Holly Brook – Belleville
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4350 Frank Scott Pkwy, Belleville, IL 62223
For more information about senior living options: (844) 490-3973
The facility is described as amazing and nice. The staff are super friendly and attentive. The residents are well cared for and clearly loved by the staff. The director, Sarah Brewer, and her team are highly regarded. The facility is new, modern, and offers all the needed amenities. The residents feel safe and happy living there. Families highly recommend the facility for assisted living.
There is excessive favoritism toward certain employees and a cliquey day shift. When concerns are raised, nothing gets resolved. Scheduling is awful and leaves employees with little personal life. Requesting time off is like pulling teeth. Management reportedly stresses employees to the max.Hollybrook in Belleville, Illinois presents itself as a facility that can offer real rewards to those who work with and rely on it, but it also reveals a set of challenges that can color the overall impression for staff and families alike. On the surface, it's described as a fine, very nice place with a welcoming atmosphere. Caregivers who come to know the residents they care for often speak with warmth about the bonds they form and the sense of purpose that comes from making a difference in people's daily lives. The residents themselves appear to respond positively to the interactions they receive, which helps to create a sense of meaning and fulfillment for the caregivers involved.
Yet beneath that appealing veneer lies a more complicated picture. For some staff, the same environment that offers meaningful work also carries a noticeable strain. The remarks point to favoritism and a "clicky" dynamic, particularly among day-shift teams. This sense that some coworkers receive preferential treatment can erode morale and trust, making the workplace feel unequal or unfair. When concerns are raised, the feedback seems not to be resolved, leaving those who care about the facility's culture feeling unheard and frustrated. In this view, the promise of a supportive workplace can collide with real tensions around how people are valued and treated day to day.
Another recurring thread is the impact of scheduling and work-life balance. Several comments describe scheduling as a major hurdle that squeezes personal time, creating a sense that employees have "no life" outside of work. Requests for time off are described as difficult or "like pulling teeth," which can contribute to high stress and a sense of burnout. For people who dedicate themselves to providing good care, these logistical and cultural issues matter as much as the care tasks themselves, because a stressed, overextended staff can affect the consistency and warmth of interactions with residents.
Despite these negatives, the facility itself is frequently praised for its environment and the quality of care that residents appear to receive. The building is described as new and modern, with amenities that support a comfortable living experience for residents. In addition to the physical setting, the staff are often characterized as friendly, courteous, and attentive. The contrast between the potential stressors in management and scheduling and the direct, day-to-day care provided by individual staff members creates a complex picture: the day-to-day caregiving can be genuinely positive, even uplifting, even when organizational dynamics are less ideal.
Family members who have a loved one living at Hollybrook tend to emphasize the positive, particularly when it comes to the people who care for residents. A mother who resides there is described as enjoying life in the community, with frequent reminders of how much she appreciates the staff and the supportive environment. The sense of safety and happiness is highlighted as a key strength of the facility, reinforcing the idea that the place can be a secure and comforting home for residents. The director, Sarah Brewer, alongside the broader staff, receives specific praise for being attentive and responsive to residents' needs, which adds a personal touch of trust and reassurance for families.
The overall impression, then, blends strong appreciation for the human elements - the compassion of the caregivers, the attentiveness of staff, and the positive experiences of residents - with a more cautionary note about leadership culture and operational frustrations. On one hand, Hollybrook is depicted as a modern, well-equipped environment where residents feel secure and well cared for, and where family members can see real happiness and gratitude in their loved ones. On the other hand, issues around favoritism, a cliquish atmosphere on the day shift, and stubborn scheduling challenges suggest that there is room for improvement in how management engages with staff and resolves concerns.
For anyone considering Hollybrook, the takeaways are nuanced. The facility offers a compelling combination of a comfortable living environment, modern amenities, and caring staff who form meaningful connections with residents. However, potential staff and prospective families should be mindful of how management handles feedback, the dynamics of day-shift interactions, and the impact of scheduling practices on work-life balance. If strong, supportive leadership and a fair, responsive workplace culture are important to you, it may be worth weighing these observations alongside the evident strengths in resident care and the positive experiences reported by families who entrust their loved ones to Hollybrook.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Lambert-St Louis International (24 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Villas of Holly Brook – Belleville in Belleville, IL is an exceptional assisted living community that offers a wide range of amenities and care services for seniors. Our residents can enjoy devotional services off-site, providing them with spiritual support and a sense of community. Additionally, our indoor common areas provide comfortable spaces for socializing and engaging in various activities.
At Villas of Holly Brook – Belleville, we understand the importance of catering to specific health needs. As such, we offer diabetic care to ensure that individuals with diabetes receive the necessary support and attention to manage their condition effectively.
We also believe in promoting a fulfilling lifestyle for our residents, which is why we offer a variety of devotional activities offsite. These activities allow our residents to nurture their faith and engage in meaningful experiences beyond our community.
Conveniently located in Belleville, IL, our community boasts several nearby amenities and services. Nature enthusiasts will appreciate the presence of parks in close proximity, providing beautiful settings for outdoor recreation and relaxation. With 11 pharmacies nearby, accessing medications and healthcare supplies is always effortless. Moreover, having 18 physicians nearby ensures that medical attention is readily available whenever needed.
Villas of Holly Brook – Belleville understands the importance of dining options, and with 23 restaurants nearby, residents can explore a variety of culinary experiences without having to travel far. Our commitment to accommodating individual preferences extends to spirituality as well, as we have a place of worship conveniently located near our community.
Furthermore, the proximity of two hospitals ensures that prompt medical attention can be provided in case of emergencies or routine check-ups.
Overall, Villas of Holly Brook – Belleville presents an inviting assisted living community that focuses on quality care services while offering various amenities and access to essential facilities nearby. We strive to create an environment where seniors can lead enriching lives while receiving personalized care tailored to their unique needs.
This part of Belleville, Illinois offers a variety of amenities that may appeal to seniors considering the area for living. There are several restaurants within a short distance, ranging from fast food options like White Castle and Rally's to sit-down choices such as T R's Place and Qdoba Mexican Eats. Pharmacy options are also conveniently located nearby for easy access to medications and health supplies. Various physicians and medical facilities are available for healthcare needs, including Michael E Herrmann and St Elizabeth's Hospital. Additionally, places of worship like St Henry's Catholic Church provide spiritual support, while parks like East End City Park offer opportunities for outdoor recreation. Overall, this area provides a mix of convenience, healthcare services, and leisure activities suitable for seniors considering relocating to Belleville.
Villas of Holly Brook – Belleville is located at 4350 Frank Scott Pkwy, Belleville, IL 62223 in St. Clair County, Illinois
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