Harrison's Hope

Pros

• Harrison's Hope provides compassionate, personalized care for loved ones in hospice.
• The staff at Harrison's Hope are kind, caring, and dedicated professionals.
• They keep families informed and supported throughout the care journey.
• The CNAs are amazing and super helpful; the RNs are friendly and go above and beyond for their patients.
• Harrison's Hope is considered among the best hospice providers in the area.
• They offer education about hospice that stays with families and helps them through difficult times.
• They respond promptly to calls and work to ensure patients' comfort.
• They provide bereavement support to families after a loss.
• They treat patients with dignity and respect, and remember who they were.
• They maintain a supportive presence for families from the initial care through aftercare.

Cons

• They are not the best at managing higher-risk home hospice patients, requiring frequent calls rather than reliable rotating checks.
• They do not visit on weekends unless on-call services are used, making weekend care a hassle.
• They appear to operate on autopilot later in the day, with nurses not consistently sharing notes or indicating where supplies are located.
• There is understaffing in nursing care, suggesting a need for more proactive hiring and better management.
• Scheduling is inconsistent, with some visits being unplanned and not clearly timed, though it has been improving.
• At least one reviewer rated them three stars, noting visible areas for improvement.
• A reviewer claimed staff are only tested for Covid on Mondays and then exposed to the public the rest of the week, implying safety concerns.
• Another reviewer stated they would not recommend Harrison's Hope due to perceived safety issues.

Review

Harrison's Hope Hospice is described by many families as a steady, compassionate presence during some of the most difficult times. Several reviews highlight how the team was there almost every day, providing a full spectrum of support. Families recall practical help like bathing and daily routines, with one account noting that a caregiver bathed their loved one three times a week, while others received regular visits from nurses and a pastor. The overarching sentiment is that the staff's care went beyond medical tasks to demonstrate genuine concern and affection, helping families feel seen and supported as their loved one's condition changed.

Some reviewers emphasize the value of the long-term, reliable presence of the organization. One person spoke of eight years in the field with the company, underscoring that Harrison's Hope brings together some of the most talented and dedicated individuals in hospice care in the valley. Another family shared that, when their father-in-law Dennis was cared for, the team's time, compassion, and clear communication stood out - showing how much they cared as Dennis's needs evolved. The sense of trust built through consistent, compassionate engagement is a recurrent thread, with several accounts mentioning how the team took the time to understand each patient's history and preferences.

Care extended beyond the patient to the family. In multiple testimonials, families recount being kept informed about their loved one's condition and any emerging issues, which helped them navigate challenging decisions with greater confidence. When a loved one passed away, Harrison's Hope made efforts to ensure families could say goodbye in their own time and provided bereavement support for months afterward. This combination of transparency, timely updates, and ongoing emotional support left a lasting impression on many families, who described the organization as a "godsend" during trying times.

The day-to-day experiences with staff are repeatedly praised. Many reviews highlight the kindness, compassion, and responsiveness of the nursing team, with CNA and RN staff singled out for going "above and beyond." Families feel that the team is not only thorough but also approachable and supportive, creating a sense of partnership in care. There are frequent affirmations that Harrison's Hope is the hospice of choice for many, with phrases like "by far the best and most caring hospice in the area" and "excellent care" reflecting the high regard in which the organization is held. The Luna Hospice House is occasionally mentioned in a positive light as well, with thanks for the ongoing service they provide to families.

Within the positive narratives, there are also more nuanced observations that acknowledge areas for improvement. One reviewer, while appreciative of the care, noted challenges with managing higher-risk home hospice patients who prefer to stay at home rather than transition to facility care. The reviewer described needing more frequent calls and suggested that scheduling can be inconsistent, with check-ins often occurring late in the day and limited weekend coverage unless on-call services were used. The message included practical advice about being proactive with supplies and noting that staff may not always document item locations extensively. This perspective points to opportunities for better staffing, clearer scheduling, and more comprehensive communication during home visits.

Another reviewer raised concerns about logistical realities of care, including longer wait times for calls and a perception that the agency operates on autopilot later in the day. They framed these observations as reflections of broader staffing pressures and the need for more proactive hiring and management practices. Despite acknowledging these challenges, the reviewer still described the staff as wonderful and caring, noting that they were responsive and attentive, and that the overall experience remained positive thanks to the dedication of the team.

Among the most memorable testimonials are those that celebrate individual staff members by name and recount personal connections. Families spoke of Naomi, Teri, Heather, Vincent, and other team members who provided a level of care that felt deeply personal, almost like family. There are heartfelt notes of gratitude for the ongoing contact after a loved one's death and appreciation for the little touches that helped families feel seen and valued during grief. The sentiment across these stories is that Harrison's Hope builds meaningful, long-lasting relationships with patients and their families, not just a clinical service.

One particularly strong note of praise comes from someone who described Harrison's Hope as a "godsend" for their mother and highlighted the education and compassionate treatment that left a lasting impression. They emphasized how the team's respect for their mother and their efforts to understand who she was helped the family navigate a difficult stage of life with dignity. Even after the passing, the organization remained present, offering continued support and check-ins, which many families described as a vital source of comfort during bereavement. In contrast, at least one review urged caution and highlighted safety concerns, urging readers to research carefully and to consider the importance of robust infection control practices, including COVID testing protocols. This objection stands in contrast to the otherwise overwhelmingly positive experiences and underscores the importance of sustained safety measures.

Overall, the collective voice paints Harrison's Hope Hospice as a compassionate, family-centered provider that many families would readily recommend. The strongest endorsements emphasize the team's kindness, the regular and heartfelt communication with families, and the comprehensive care that includes both practical daily support and meaningful bereavement resources. While there are constructive critiques about scheduling, weekend coverage, and staffing pressures - reflecting common challenges in hospice care - the prevailing theme is one of gratitude for a staff that is dedicated to making difficult times more manageable, more dignified, and more human for both patients and their families.

This part of Meridian, Idaho boasts a variety of amenities that cater to seniors. With several reputable physicians' offices nearby such as The Eye Associates and Neurological Associates, access to quality healthcare is readily available. Additionally, there are multiple pharmacies within a short distance for convenient access to medications. For leisure activities, there are theaters like Cinemark Majestic Cinemas and Regal Edwards Boise & IMAX, as well as parks like Ridiculous Roundabout for outdoor enjoyment. Restaurants offer a range of dining options including Jack In The Box and Casa Del Matador for flavorful meals. Lastly, cafes such as The Human Bean and Starbucks provide cozy spots for socializing or enjoying a hot beverage. Overall, this area provides a blend of medical services, entertainment options, and dining choices that would appeal to seniors looking for a vibrant community to call home in Meridian.

Physicians

• The Eye Associates (0.2 miles)
• Neurological Associates (0.6 miles)
• West Idaho Orthopedics & Sports Medicine - Meridian (0.6 miles)
• St Luke's Clinic Idaho Pulmonary Associates (0.8 miles)
• Idaho Pulmonary Associates (0.8 miles)
• Sawtooth Family Medicine (0.8 miles)
• Andrew Dr - Cron Andrew M Cron MD (0.8 miles)

Restaurants

• Jack In The Box (0.3 miles)
• The Curb Bar and Grill (2.1 miles)
• Casa Del Matador (2.6 miles)
• California Mexican Foo (3 miles)
• Kahootz Steak & Ale House (3.1 miles)
• Wendy's (3.2 miles)
• Firehouse Subs (3.3 miles)

Pharmacies

• Rite Aid (0.5 miles)
• Walgreens (2 miles)
• Walgreens (2.8 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.1 miles)
• Rosauers Food & Drug Center (3.4 miles)
• Walmart Pharmacy (3.5 miles)

Theaters

• Cinemark Majestic Cinemas (1.1 miles)
• Regal Edwards Boise & IMAX (3.8 miles)

Hospitals

• Spot International (1.1 miles)
• St Alphonsus Regional Medical Center (1.2 miles)
• Primary Health Urgent Care (2.9 miles)
• Surgical Care Affiliates (3.7 miles)
• Southwest Idaho Advanced Care Hospital (4.6 miles)
• Intermountain Hospital Otptnt (4.6 miles)

Places of Worship

• Cloverdale Church of God (1.4 miles)
• Church of Jesus Christ of Latter Day Saints (3.3 miles)

Parks

• Ridiculous Roundabout (1.5 miles)
• Settlers Park (4.3 miles)
• Fuller Park (5 miles)

Cafes

• The Human Bean Boise, W. Lake Hazel Rd (3.1 miles)
• Dutch Bros Coffee (3.2 miles)
• The Human Bean (3.4 miles)
• Starbucks (3.8 miles)
• Dutch Bros Coffee (4.1 miles)
• Starbucks (4.7 miles)