Visiting Angels of the Treasure Valley

Pros

• The owner of Visiting Angels provided immediate help and stayed until a caregiver arrived, demonstrating care and compassion.
• The caregivers from Visiting Angels have been described as neat, clean, polite, and professional, showing their dedication to providing quality care.
• Visiting Angels has always been available and responsive to schedule changes for the reviewer, making it easy to work with them.
• The Killeen/Fort Hood area branch of Visiting Angels has received positive feedback and recommendations from the reviewer.
• The visiting Angels branch in WA provided a great experience for the reviewer.
• The reviewers express gratitude towards their caregivers and recommend Visiting Angels as a reliable home care option.

Cons

• The company has very poor business practices and sends unqualified help.
• They never sent a statement and overcharged the customer.
• The caregivers they send are inexperienced and untrained in healthcare.
• The constant change of caregivers is inconvenient for the customer.
• Some staff members, including the owner, are rude and unprofessional.
• This particular location is not recommended and should be avoided.
• Caregivers are sent without any knowledge of the person's needs or care required.
• The customer had a bad experience with caregivers not showing up or not doing anything.
• The Boise location was described as awful and provided a negative experience.

Review

Visiting Angels, a home care agency, has received mixed reviews from customers regarding their business practices and the quality of care provided by their caregivers. While some individuals have had positive experiences with the company, others have encountered issues that left them dissatisfied.

One customer expressed frustration over the automatic payment system agreed upon with Visiting Angels. They claimed to have received poor customer service and limited assistance when experiencing problems with payments. Additionally, they highlighted the lack of communication as they never received statements and were unexpectedly charged more than owed months later. This person felt let down by Visiting Angels and would not recommend them to others.

In contrast, another customer had a completely different experience and found Visiting Angels to be a true blessing. They praised the owner for promptly addressing their needs by providing a caregiver within hours of their initial call. The caregivers sent by the company were described as professional, polite, and well-trained. This individual expressed gratitude for the difference Visiting Angels made in their lives and highly recommended their services.

However, one reviewer criticized Visiting Angels for being expensive and sending inexperienced caregivers. They admitted feeling uneasy about leaving their loved one in the hands of an untrained individual who may not be able to handle emergencies effectively. This perspective raises concerns about the qualifications and training provided to Visiting Angels' staff members.

On a positive note, another customer commended Visiting Angels for always providing excellent care. They appreciated the agency's availability at all hours of the day or night and flexibility in accommodating schedule changes. The ease of working with staff members was also mentioned as a positive aspect along with competent caregivers.

Unfortunately, consistency seems to be an issue raised by multiple reviewers. One person complained that different caregivers were frequently sent without proper knowledge or understanding of necessary care, causing them to repeatedly explain things while dealing with health issues themselves. Furthermore, they expressed dissatisfaction with a particular individual involved in coordinating care who was described as rude.

Lastly, a reviewer shared a negative experience with the Boise branch of Visiting Angels. They stated that the care provided was subpar, with caregivers frequently not showing up or neglecting their responsibilities. This customer felt they were paying a significant amount for unqualified staff and firmly advised against using this particular location.

In summary, Visiting Angels has received both positive and negative feedback from customers. While some individuals have found comfort in their professional and compassionate caregivers, others have encountered issues with inconsistent care, inexperienced staff, poor communication, and unsatisfactory business practices. It is important for potential clients to consider these mixed reviews when making decisions about home care services.

This part of Meridian, Idaho offers a variety of restaurants, pharmacies, places of worship, physicians, parks, theaters, hospitals, and cafes within close proximity. Kahootz Steak & Ale House and The Curb Bar and Grill are popular dining options nearby. There are several pharmacies such as Rite Aid and Walgreens for convenient medication access. Places of worship like the Church of Jesus Christ of Latter Day Saints are easily accessible for spiritual needs. Physicians like Stephanie Brooke Hodson MD and Jonathan Kramer, MD are available for medical care. Parks such as Settlers Park provide opportunities for outdoor recreation. Cinemark Majestic Cinemas is a nearby theater option for entertainment. St Alphonsus Regional Medical Center is a reputable hospital in the area. Cafes like Dutch Bros Coffee and Starbucks offer cozy spots to enjoy coffee or tea. Overall, this part of Meridian provides a well-rounded community with amenities that cater to various needs for senior living.

Restaurants

• Kahootz Steak & Ale House (0.4 miles)
• Subway (1.3 miles)
• The Curb Bar and Grill (1.6 miles)
• Casa Del Matador (2.3 miles)
• Firehouse Subs (2.3 miles)
• Jack In The Box (2.6 miles)
• Fanci Freez (2.8 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (1 miles)
• Albertsons Pharmacy (2.1 miles)
• Rosauers Food & Drug Center (2.4 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• Sav-On Pharmacy (3.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Church of Jesus Christ of Latter Day Saints (3.2 miles)
• Cloverdale Church of God (4.2 miles)
• Rockharbor Church (4.5 miles)
• Eagle Church of the Nazarene (5.8 miles)

Physicians

• Sex Addiction Treatment (0.7 miles)
• Unity Health Center (0.9 miles)
• Unity Health Center (1 miles)
• Stephanie - Stephanie Brooke Hodson Hodson MD (1.9 miles)
• Jonathan Kramer, MD (2.1 miles)
• Elks Wound Center (2.1 miles)
• Eagle Eye Surgery & Laser Center (2.1 miles)

Parks

• Settlers Park (1.6 miles)
• Fuller Park (2.4 miles)
• Ridiculous Roundabout (4 miles)
• Reid Merrill Park (5.7 miles)

Theaters

• Cinemark Majestic Cinemas (1.8 miles)

Hospitals

• St Alphonsus Regional Medical Center (1.9 miles)
• Spot International (3.3 miles)
• Primary Health Urgent Care (3.6 miles)
• Surgical Care Affiliates (5.1 miles)

Cafes

• Dutch Bros Coffee (2.9 miles)
• Starbucks (3.3 miles)
• Black Rock Coffee Bar (3.6 miles)
• Starbucks (3.8 miles)
• The Human Bean (4.9 miles)
• Dutch Bros Coffee (5.4 miles)
• Dutch Bros Coffee (5.4 miles)