Copper Springs Senior Living

Pros

• The staff at Copper Springs Senior Living are consistently described as kind, caring, and patient, treating residents with dignity and respect.
• The facility's management is responsive to concerns from families, making efforts to address issues promptly.
• Residents have expressed satisfaction with the housekeeping services and the ease of the move-in process.
• Many families appreciate the variety of activities offered at Copper Springs, which help engage residents and promote a fulfilling environment.
• The communication from staff to families during difficult times has been noted as excellent, keeping loved ones informed and connected.
• Some residents have enjoyed positive social interactions and activities, highlighting fun events like dancing in the courtyard and gardening opportunities.
• Families have recognized the dedication of staff in providing care during challenging circumstances, such as during the COVID-19 pandemic.
• The facility has made accommodations for neighbors' concerns, demonstrating a commitment to community relations and consideration for health issues.

Cons

• Most of the loved one's clothes have disappeared, raising concerns about security at Copper Springs Senior Living.
• The facility's staff refused to assist with physical therapy exercises due to liability issues, and they stopped taking residents to the dining hall for meals.
• Residents reported that the food quality was poor, with meals consisting of skimpy portions and a lack of variety.
• There were complaints about inadequate nursing care, including staff not knowing how to manage diabetic needs properly.
• The Memory Care unit lacked internet access, limiting residents' ability to watch TV or listen to music.
• Families expressed dissatisfaction with the activities available for Memory Care residents, stating there was not enough engagement beyond basic coloring activities.
• Staff shortages led to problems with resident care and follow-through on promised services during the transition period after new management took over.
• Some family members felt misled by management regarding the level of care their loved ones would receive at the facility.

Review

Copper Springs Senior Living has received a mixed bag of reviews from families and former residents alike, highlighting both commendable aspects and significant concerns pertaining to the care and services provided. The facility is noted for its cost-effectiveness and smaller size, which some families appreciate; however, this also appears to correlate with challenges in service delivery. One family reported distress over lost clothing items, raising security concerns that compromise peace of mind for those entrusting their loved ones to the facility.

Families dealing with advanced stages of medical conditions, like dementia and Parkinson's disease, have expressed both gratitude for the staff's kindness and deep frustration over specific issues related to medical care. For instance, one reviewer pointed out that while their loved one received dignity and respect during end-of-life care, they were disappointed by the lack of engaging activities for memory care residents beyond basic coloring. They suggested implementing exercise classes akin to those offered in assisted living areas to enhance physical well-being among all residents.

The overall sentiment regarding Copper Springs’ food service also warrants attention. Several reviews echoed dissatisfaction with meal quality, stating that portions were often inadequate or unappetizing—one individual recounted being served two skimpy chicken wings accompanied by a small vegetable portion. Complaints about food consistency complemented issues around staffing: several reviews alluded to staff shortages that negatively impacted resident mobility and dining experiences within communal areas.

As it relates specifically to residents with more complex medical needs, such as persons requiring physical therapy support or diabetic management, grave concerns were raised about the adequacy of care provided at Copper Springs. Families shared disheartening accounts of staff refusing requests for assistance with physical therapies due to liability concerns—a situation exacerbated by a change in management leading to staff resignations. One resident described being so ill-treated that they had no choice but to self-manage their insulin due to insufficient knowledge among staff.

Despite these challenges, there are many glowing remarks about the level of personal care provided by many staff members at Copper Springs. Families frequently cited how caring and accessible employees were during move-in processes as well as ongoing stay transitions. Instances where specialized personnel went out of their way—like accommodating a local family's health-related concerns adjacent to the community—illustrate an overarching culture focused on empathy despite operational difficulties.

In summation, while Copper Springs Senior Living offers some positive elements—including friendly staff interactions and beautiful facilities—the numerous complaints regarding essential healthcare services cannot be overlooked. Prospective residents or their families are encouraged to thoroughly investigate what specific services are available at any potential facility before committing, including reviewing state inspection reports and discussing firsthand experiences with current residents or their families for more comprehensive insight into daily operations at Copper Springs Senior Living.

This part of Meridian, Idaho offers a variety of amenities and services that cater to senior living. With several parks such as Ridiculous Roundabout, Settlers Park, and Fuller Park nearby, there are plenty of opportunities for outdoor activities and relaxation. Additionally, there are multiple places of worship close by for spiritual needs. Access to pharmacies such as Rite Aid, Walgreens, Walmart Pharmacy, and Rosauers Food & Drug Center ensures convenience for medication needs. Various physician offices like The Eye Associates, West Idaho Orthopedics & Sports Medicine, and St Luke's Clinic Idaho Pulmonary Associates provide accessible healthcare options. There is also a range of dining options including Jack In The Box, La Creme, Casa Del Matador where one can enjoy meals with friends or family. Lastly, nearby hospitals like St Alphonsus Regional Medical Center and Primary Health Urgent Care offer peace of mind in case of medical emergencies. Overall, this area provides a well-rounded environment suitable for seniors looking for convenience and comfort in their daily lives.

Parks

• Ridiculous Roundabout (0.2 miles)
• Settlers Park (5.6 miles)
• Fuller Park (5.9 miles)

Places of Worship

• Cloverdale Church of God (0.8 miles)
• Church of Jesus Christ of Latter Day Saints (4.5 miles)

Pharmacies

• Rite Aid (0.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.7 miles)
• Walmart Pharmacy (3.9 miles)
• Walgreens (4.2 miles)
• Rite Aid (4.4 miles)
• Rosauers Food & Drug Center (4.9 miles)

Physicians

• The Eye Associates (1.3 miles)
• Neurological Associates (1.9 miles)
• West Idaho Orthopedics & Sports Medicine - Meridian (1.9 miles)
• St Luke's Clinic Idaho Pulmonary Associates (2 miles)
• Idaho Pulmonary Associates (2 miles)
• Andrew Dr - Cron Andrew M Cron MD (2 miles)
• Summit Family Health (2 miles)

Restaurants

• Jack In The Box (1.7 miles)
• The Curb Bar and Grill (2.8 miles)
• Wendy's (3.6 miles)
• La Creme (3.9 miles)
• Goodwood Barbecue Company (3.9 miles)
• Mad Swede Cole Rd (4 miles)
• Casa Del Matador (4.1 miles)

Cafes

• The Human Bean Boise, W. Lake Hazel Rd (2.1 miles)
• Dutch Bros Coffee (3.6 miles)
• The Human Bean (4.4 miles)
• Starbucks (4.5 miles)
• Dutch Bros Coffee (4.9 miles)
• Starbucks (5.5 miles)

Hospitals

• Spot International (2.2 miles)
• St Alphonsus Regional Medical Center (2.6 miles)
• Primary Health Urgent Care (4.2 miles)
• Surgical Care Affiliates (4.6 miles)
• Southwest Idaho Advanced Care Hospital (5.1 miles)
• Intermountain Hospital Otptnt (5.2 miles)

Theaters

• Cinemark Majestic Cinemas (2.3 miles)
• Regal Edwards Boise & IMAX (4.1 miles)