Alzheimer's Residential Care of Meridian

Pros

• The staff is caring, attentive, and always there to help residents.
• The administrators are "rock stars," going out of their way to keep residents safe and well cared for.
• Candice, the Resident Care Director, is a huge support to families.
• Meridian Meadows is beautiful, clean, and inviting.
• The facility offers engaging activities and a dining program that residents enjoy.
• The staff are friendly, compassionate, and easy to work with.
• Residents feel loved and cared for, like family.
• The care team is dedicated, professional, and consistently goes above and beyond.
• The location across from Saint Luke's Hospital provides convenient, safe emergency access.
• Families would highly recommend Meridian Meadows to others.
• The facility is well maintained, with a comfortable and welcoming atmosphere.

Cons

• They described the staff as rude and making visitors feel like an inconvenience.
• The social worker was useless, with zero empathy and no help coordinating care.
• The patient did not receive dinner on several occasions, and the food was disgusting.
• They had to provide incontinence care during visits because call lights were not answered promptly.
• They found outright lies in the patient's medical records regarding the discharge reason.
• They felt the facility cared more about profit than patient care, including billing quickly after the stay.
• They had to file a Medicare appeal with no assistance from the facility, which they won, highlighting a lack of support.

Review

Meridian Meadows generates a strikingly mixed set of experiences. Across the collected reviews, some families describe a facility that feels like a loving, well-run community with clean spaces, attentive staff, and engaging programming, while others recount highly distressing encounters that left them feeling ignored, rushed, and overwhelmed at what should be among the most vulnerable times of life. The contrast is stark enough to suggest that patient and family experience at this campus can diverge dramatically depending on circumstances, staffing, and perhaps which department or administrator their situation touches on.

One of the most emphatic and negative accounts centers on a family's experience with care for an elderly mother facing stage 4 cancer. The reviewer describes rude, disrespectful treatment and a sense that staff viewed them as an inconvenience. The social worker is labeled as useless, with the reviewer saying there was zero empathy or coordination of the mother's care and next steps. The mother allegedly did not receive dinners on several occasions, and the reviewer notes a troubling cascade of care failures: unaddressed call lights, weight loss of more than 20 pounds by discharge, and even the discovery of "out and out lies" in the medical records intended to justify the facility's discharge decisions. The reviewer claims to have filed a Medicare appeal, winning on the first attempt, and alleges that the facility prioritized profit over patient care, especially when the facility sought payment aggressively around the time of discharge. The sentiment is that care deteriorated when the family's involvement was most needed, and the experience left the family with lasting distress and distrust.

That same account extends to accusations about the facility's discharge practices and billing behavior. The reviewer argues that the facility only sought input from the family when there was a push to convince the patient that she was "healed" and ready to leave - despite the mother's terminal condition. The stress, fear, and feeling that resources were limited or diverted away from actual care are described in terms that imply a systemic problem rather than an isolated incident. In the reviewer's view, the stress and pain caused to the family were profound, and the cautionary tone is clear: the lobby's appearance should not be mistaken for the level of care inside.

Against this portrait, a broad set of other reviews paints Meridian Meadows in a highly positive light. Several readers recount deeply supportive experiences with their loved ones, including a father-in-law who spent about 10 months there and received what they describe as outstanding care. The staff are praised for "10+ in the way they cared for him" and for their ability to handle the challenges of memory care with patience and kindness. The reviewers stress that the care extended beyond basic needs, with staff consistently available to help with daily tasks, engage in conversation, and maintain a sense of dignity for residents. The administrators are even lauded as "Rock Stars" for going above and beyond to ensure safety and well-being.

Memory care and elderly care are repeatedly framed as scenes of warmth and teamwork. A separate family member highlights memory care for a loved one, emphasizing positivity, cleanliness, staff teamwork, and overall care. The sentiment is that staff treat residents with genuine kindness, and the environment feels well-maintained and safe. Several reviews praise the facility for its clean, inviting atmosphere and for the staff's willingness to communicate with families about daily happenings and any issues that arise. The overall tone in these accounts is one of relief and gratitude for a place that makes a difficult transition feel manageable.

Numerous reviewers emphasize the people who make Meridian Meadows what it is: Candice, the Resident Care Director, and Emily, among others, receive frequent commendations for their leadership and hands-on care. The praise centers on staff who are described as friendly, caring, and responsive to both residents and families. Commenters note that the staff not only attend to physical needs but also provide emotional support and reassurance, which can be crucial when families cannot be there every day. The facility itself is repeatedly described as clean, with modern, comfortable spaces designed to put residents at ease. Positive remarks about dining and activities - ranging from nutritious meals to engaging programs and regular events - help reinforce the impression of a well-rounded, resident-centered campus.

Other reviews broaden the sense that Meridian Meadows is a good fit for many families. Several readers mention excellent communication when issues arise, with staff promptly letting families know what's happening and why. The dining experience is described as satisfying, with meals that contribute to a home-like atmosphere rather than a clinical one. The location is highlighted as convenient and safe, with some noting the proximity to Saint Luke's hospital as a practical advantage in emergencies. The general message conveyed by these accounts is that Meridian Meadows can be a place of comfort and security, where staff go the extra mile to support both residents and their families.

Taken together, the reviews present a nuanced picture: a facility capable of extraordinary care and compassion, paired with at least one highly troubling account of neglect and mismanagement. The positive stories emphasize empathy, accessibility, clean facilities, responsive administration, and a sense of community that families come to rely on. The negative account, meanwhile, underscores the critical importance of consistent staffing, transparent communication, and careful attention to medical and emotional needs - especially for residents with serious illnesses and complex care requirements. For families evaluating Meridian Meadows, these perspectives suggest that outcomes may hinge on individual interactions, the specific staff assigned to a case, and how well the facility coordinates with families and outside healthcare providers during difficult transitions.

If you are considering Meridian Meadows, it may be wise to speak with multiple families who have recent experiences, visit at different times of day, and ask pointed questions about care coordination, dietary reliability, response times to call lights, and how records are maintained and updated. While many reviewers speak highly of the facility's environment, leadership, and the compassionate care of many staff members, it's also important to be aware of the potential for gaps in communication and accountability that can significantly impact an already stressful situation. The facility's strengths - cleanliness, a supportive community, active programs, and dedicated staff - are clear, but so are the cautions raised by those who felt let down by the care their loved ones received.

Located in Meridian, Idaho, this area offers a variety of amenities and services that are convenient for senior living. With several parks nearby, such as Fuller Park and Settlers Park, residents can enjoy outdoor activities and leisurely walks. There are also multiple pharmacies and medical facilities in close proximity, including Rite Aid, Walgreens, St Alphonsus Regional Medical Center, and Primary Health Urgent Care. For dining options, there are diverse choices like Jack In The Box, Kahootz Steak & Ale House, and Firehouse Subs. Additionally, there are places of worship and theaters within a short distance for spiritual fulfillment and entertainment. Overall, this neighborhood provides a well-rounded environment with essential resources for seniors to thrive comfortably.

Parks

• Ridiculous Roundabout (1 miles)
• Fuller Park (5 miles)
• Settlers Park (5.1 miles)

Pharmacies

• Rite Aid (1.4 miles)
• Walgreens (3.2 miles)
• Walgreens (3.6 miles)
• Rite Aid (3.9 miles)
• Walgreens (4 miles)
• Albertsons Pharmacy (4.8 miles)
• Rosauers Food & Drug Center (4.9 miles)

Physicians

• The Eye Associates (1.6 miles)
• Summit Family Health (1.8 miles)
• Andrew Dr - Cron Andrew M Cron MD (1.8 miles)
• Jonathan Kramer, MD (1.8 miles)
• St Luke's Clinic Idaho Pulmonary Associates (1.8 miles)
• Idaho Pulmonary Associates (1.8 miles)
• Sawtooth Family Medicine (1.9 miles)

Restaurants

• Jack In The Box (1.9 miles)
• The Curb Bar and Grill (2 miles)
• Subway (3.5 miles)
• Kahootz Steak & Ale House (3.9 miles)
• Casa Del Matador (4.2 miles)
• Wendy's (4.7 miles)
• Firehouse Subs (4.8 miles)

Places of Worship

• Cloverdale Church of God (2 miles)
• Church of Jesus Christ of Latter Day Saints (4 miles)
• Church of Jesus Christ of Latter Day Saints (5.8 miles)

Theaters

• Cinemark Majestic Cinemas (2.1 miles)
• Regal Edwards Boise & IMAX (5.2 miles)

Hospitals

• St Alphonsus Regional Medical Center (2.7 miles)
• Spot International (2.8 miles)
• Primary Health Urgent Care (4.7 miles)
• Surgical Care Affiliates (5.4 miles)
• Southwest Idaho Advanced Care Hospital (6.2 miles)
• Intermountain Hospital Otptnt (6.2 miles)

Cafes

• The Human Bean Boise, W. Lake Hazel Rd (3.2 miles)
• Dutch Bros Coffee (4.7 miles)
• The Human Bean (5.2 miles)
• Starbucks (5.5 miles)
• Dutch Bros Coffee (5.8 miles)
• Starbucks (6.4 miles)
• Dutch Bros Coffee (6.4 miles)