Mallard Pointe

Pros

• The apartments are situated in a beautiful location along the Boise River and Greenbelt, making it a lovely area to walk around.
• The exterior of the complex is visually appealing and well-maintained.
• The property offers one of the more affordable living options in the Boise area, with most utilities included in the rent.
• Many residents appreciate the fact that washers and dryers are provided within the complex.
• Some staff members in the office are described as friendly, contributing positively to residents' experiences.

Cons

• The apartments are poorly maintained inside, with filthy carpets and unpleasant odors on the top floors.
• Residents do not clean up after pet accidents, contributing to a disrespectful living environment.
• Smoking in apartments is common, further degrading the living conditions.
• The management has been unstable, with five different managers in four years leading to dissatisfaction among residents.
• The current manager is described as inexperienced, arrogant, rude, unstable, and incompetent.
• Residents feel that the office staff is rude and unprofessional when addressing questions or concerns.
• Public transportation accessibility for disabled residents is severely lacking in the area.
• Many residents mistakenly believed this was senior-only housing but found it populated mostly by younger disabled individuals.
• There are no care services or meaningful activities available for residents, despite the appealing location of the complex.

Review

The apartments in question, built around the year 2000, are located on the banks of the Boise River and adjacent to the Greenbelt, making them an attractive option for potential residents. The exterior presentation of the complex is commendable, with its landscape enhancing its appeal; however, the internal conditions tell a different story. The ongoing management issues have significantly impacted the community's quality of life. Currently lacking a permanent manager, this property has seen five different managers cycle through in just four years. This instability seems to reflect poorly on overall maintenance and tenant satisfaction.

Living conditions within these apartments are concerning to many long-term residents. Complaints about filthy carpets on the upper floors are widespread, with reports of unpleasant odors contributing to a declining living environment. Instances of negligence regarding pet accidents have led to unhygienic conditions throughout common areas, and instances of smoking—both cigarettes and substances such as marijuana—within units exacerbate these issues further. Although some utilities are included in rent costs, which makes it one of the more affordable low-income options in Boise, tenants feel that living standards should align better with their expectations for health and comfort.

Among those who spoke out against management was a long-time resident who expressed disgust towards their new manager since April 2018. They characterized her as inexperienced and rude, labeling her management style as incompetent. Many residents feel trapped in this situation; they have even considered starting a petition to request her removal from office due to her ineffective administration practices. The current state of affairs is compounded by financial oversight from owners based elsewhere—specifically Washington—who may not be fully aware of the true nature of deteriorating living conditions at this complex.

The dissatisfaction among residents is not limited to facilities or staff turnover but also extends to how complaints are handled within office settings. For instance, one resident recounted their distress when dealing with staff following their father's passing; they encountered rudeness during what was already a difficult emotional moment. Others noted that minor damages can occur when elderly residents navigate spaces with mobility aids like walkers or canes—a reality that was dismissed during frustrating interactions with office personnel.

The apartments were initially intended as senior housing but have become home primarily for younger individuals with disabilities instead—a point of confusion for newcomers who expected a more age-restricted community environment centered around seniors’ needs and activities. Reviewers observed that while there might be occasional social events or parties held at their homes aimed at fostering community engagement among residents, no structured care services exist nor do regular activities tailored specifically for older adults.

Despite these grievances regarding management and living conditions, several reviews remark on the beauty surrounding this area along the Greenbelt—noting its potential as a peaceful retreat amidst nature’s splendor. Additionally, two office employees were mentioned positively among generally negative sentiments; some described them as friendly although not always entirely helpful. Unfortunately, many conclude that while the location might initially attract renters seeking affordability and scenic views near outdoor recreation areas like trails along Boise River, systemic failures within property management significantly diminish their overall experience at what could otherwise be an ideal place to live.

This part of Boise, Idaho offers a variety of amenities and services that could be beneficial for senior living. With multiple cafes, pharmacies, physicians, parks, restaurants, and hospitals within a few miles radius, residents would have easy access to daily necessities and healthcare facilities. The proximity to parks like Willow Lane Athletic Complex and Esther Simplot Park provides opportunities for outdoor activities and exercise. Additionally, the presence of diverse dining options and healthcare providers ensures that seniors can maintain a healthy lifestyle while enjoying convenient amenities in the area.

Cafes

• Starbucks (0.6 miles)
• Starbucks (2 miles)
• Push and Pour (2 miles)
• Western Collective (2.2 miles)
• Alchemist Coffee Roasting Co. (2.3 miles)
• Dutch Bros Coffee (2.5 miles)
• The Human Bean (3 miles)

Pharmacies

• Fred Meyer Pharmacy (0.7 miles)
• Walgreens (1.6 miles)
• Albertsons Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• Albertsons Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Med Now Pharmacy (2.4 miles)

Physicians

• Omega (0.8 miles)
• Strong Janet, NP (0.8 miles)
• Foot Professional (1 miles)
• House of Hearing Audiology Clinic (1.1 miles)
• Cole Diagnostics (1.3 miles)
• Saint Luke's Clinic (1.3 miles)
• Functional Medicine Of (1.5 miles)

Parks

• Willow Lane Athletic Complex (0.8 miles)
• Esther Simplot Park (2 miles)
• Elm Grove Park (2.4 miles)
• Fairview Park (2.7 miles)
• Kathryn Albertson Park (2.9 miles)
• Dog Island (3.2 miles)
• Camel's Back Park (3.2 miles)

Restaurants

• McDonald's (0.9 miles)
• Jack In The Box (1 miles)
• Wendy's (1.5 miles)
• Sonic Drive-In (1.6 miles)
• Barbarian Brewing (2.2 miles)
• Sandbar Patio Bar & Grill (2.3 miles)
• Burger King (2.3 miles)

Hospitals

• The Caughlin Clinic (2.3 miles)
• Intermountain Hospital Otptnt (2.7 miles)
• Surgical Care Affiliates (2.8 miles)
• Southwest Idaho Advanced Care Hospital (3 miles)
• Maribel C Morrell (3.5 miles)
• Primary Health Urgent Care (3.5 miles)
• St Luke's Imaging Center (3.6 miles)