Havenwood Caregiver Services in Boise, ID

Pros

• Carolyn at Havenwood Home Care brings warmth, professionalism, and genuine compassion to every visit.
• The caregiver is attentive, patient, and treats clients like family.
• Carolyn consistently arrives with a smile and anticipates needs before they're voiced.
• Havenwood is lucky to have Carolyn on their team, delivering reliable and heartfelt care.
• Michelle Nisen provides outstanding support, professionalism, and expertise, with prompt, thorough explanations.
• Havenwood caregivers are compassionate, trustworthy, and reliable, helping loved ones stay safely in their own homes.
• The office staff are responsive and helpful, and the coordinators communicate promptly and professionally.
• Havenwood Caregiver Services is a local gem in the Treasure Valley, offering lovely service for disabled and elderly individuals.
• The caregivers take excellent care of clients with Alzheimer's, dementia, and blindness, and are described as sweet and attentive.
• Families would highly recommend Havenwood for care that is heartfelt and dependable.

Cons

• Havenwood Caregiver's staff is said to need better training, especially in caring for Alzheimer's patients, with training described as hit-or-miss.
• The reviewer would like to see more uniform training across all staff.
• The three-hour minimum pricing was not suitable for their needs.

Review

Havenwood Caregiver Services in Boise is best suited for families that want to keep an elderly loved one at home while receiving highly personal, attentive care from a locally owned agency. The program stands out for adults who value steady, compassionate help delivered by caregivers who feel more like extended family than service providers. Notably, families that prize hands-on involvement from leadership - where the owner and a dedicated case manager actively shape the care plan - will find Havenwood especially reassuring. The strongest underscores are the warmth of individual caregivers, the reliability of visits, and a sense that the care team genuinely cares about daily quality of life and safety.

Those who may want to consider alternatives include households seeking extremely flexible scheduling without a three-hour minimum, or those needing 24/7 coverage or highly standardized dementia training across a large network. A recurring point in reviews is the three-hour minimum and some room for broader, standardized Alzheimer's care training. For families with episodic needs, limited budgets, or a requirement for a broader national footprint, a larger agency with more extensive staffing and lower minimums could be a better fit. Also, families pursuing a facility-based model with on-site clinicians will want to compare options that provide that setting rather than in-home care.

The core strengths sit squarely in the caregiver relationship and proactive communication, and those advantages often offset the main drawbacks. Caregivers such as Carolyn consistently demonstrate warmth, patience, and a genuine sense of respect for the person receiving care. The ability to anticipate needs, show up with a reliable smile, and adapt to daily changes creates a sense of peace for families and reduces daily stress for the senior. A capable case manager - highly praised for responsiveness and clarity - keeps questions answered and helps steer the process, ensuring plans stay aligned with evolving needs. Office staff reinforce this reliability with prompt problem-solving and dependable scheduling, which matters when ordinary errands, personal care, and mobility support are daily requirements.

Where the potential gaps emerge, they are practical and addressable. The most tangible constraint is the service cadence dictated by the three-hour minimum, which can complicate arrangements for families seeking very short, irregular visits or more ad hoc support. Training uniformity for Alzheimer's-specific needs is noted as an area for ongoing improvement, even as many caregivers demonstrate competence and compassion. Still, staff turnover does not appear to be a chronic problem; when concerns arise, there is a clear willingness to adjust staffing and replace caregivers to maintain quality. The combination of caregiver consistency, strong client communication, and a manager-led approach tends to keep outcomes favorable, even when a few logistics require adjustment.

Operationally, Havenwood presents as a robust, hands-on partner in home care. The agency's local roots and owner involvement translate into care plans that feel personally curated rather than off-the-shelf. Families frequently report dependable, long-tenured caregivers who know their clients' routines, preferences, and triggers. Examples across reviews show caregivers assisting with errands, walks, shopping, skin checks, and daily tasks - activities that preserve independence and dignity while offering meaningful companionship. This depth of engagement is reinforced by positive feedback on the office team's responsiveness and by the steady presence of the same caregivers, which reduces confusion and anxiety for the elder and the family alike.

For families weighing Havenwood, the clear verdict is practical and decisive: it is a trusted, high-touch in-home care option that excels when the priority is staying at home with a loving, reliable care team and direct access to involved leadership. The agency is especially recommended for those who can accommodate or are comfortable with the three-hour minimum and who value continuity, personal rapport, and proactive communication. If those criteria align, Havenwood delivers meaningful peace of mind through compassionate caregivers, dependable case management, and the reassurance of a locally owned operation that treats clients like family. For others, a larger network, lower scheduling minimums, or more uniform dementia protocols may warrant looking at alternatives and using Havenwood as a benchmark for what truly attentive in-home care should feel like.

This area of Boise, Idaho offers a mix of convenience and entertainment options suitable for senior living. With multiple pharmacies within a short distance, accessing medications and healthcare services is easily manageable. There are also various dining establishments to choose from, ranging from fast food chains to sit-down restaurants, providing a diverse selection of culinary experiences. In terms of healthcare, there are several physician offices and hospitals nearby for medical needs. Additionally, the presence of parks allows for outdoor recreation and relaxation opportunities. The proximity to theaters also offers options for entertainment. Overall, this area provides a well-rounded environment with essential amenities for seniors looking to settle down in Boise.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Albertsons Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Fred Meyer Pharmacy (1.3 miles)
• Med Now Pharmacy (1.4 miles)
• Canada Prescription Service (1.8 miles)
• Walgreens (2 miles)

Restaurants

• Jack In The Box (0.5 miles)
• Burger King (0.9 miles)
• Applebee's (1 miles)
• Jack In The Box (1.1 miles)
• Café Zupas (1.2 miles)
• Red Lobster (1.3 miles)
• Chick-Fil-A (1.5 miles)

Cafes

• Starbucks (0.5 miles)
• Dutch Bros Coffee (0.9 miles)
• The Human Bean (1.5 miles)
• Starbucks (1.6 miles)
• Western Collective (1.8 miles)
• Push and Pour (1.9 miles)
• Starbucks (2 miles)

Physicians

• Foot Professional (0.6 miles)
• Directional Hearing Aid Service (0.6 miles)
• Saint Luke's Clinic (0.6 miles)
• Thai Nature Healing & Spa (0.9 miles)
• Boise Osteopathic Medical Clinic (1 miles)
• Dermatology Clinic of Idaho - Boise (1 miles)
• Dr Mark Rasmus, MD (1.1 miles)

Hospitals

• The Caughlin Clinic (1.3 miles)
• Surgical Care Affiliates (1.3 miles)
• Intermountain Hospital Otptnt (1.3 miles)
• Southwest Idaho Advanced Care Hospital (1.7 miles)
• Primary Health Urgent Care (2.4 miles)

Parks

• Willow Lane Athletic Complex (1.8 miles)
• Esther Simplot Park (2.2 miles)
• Kathryn Albertson Park (2.6 miles)
• Fairview Park (2.8 miles)
• Dog Island (2.8 miles)
• Elm Grove Park (2.9 miles)

Theaters

• Regal Edwards Boise & IMAX (2.6 miles)