Havenwood Caregiver Services

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Havenwood Caregiver Services

2417 North Cole Road, Boise, ID 83704

For more information about senior living options: (844) 490-3973

4.7 from 12 reviews
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Overall Review

Pros

  • pro The staff at Havenwood Caregiver Services are very friendly and willing to work with families.
  • pro Caregiver Sally is described as outgoing, friendly, and competent, providing excellent support for the resident with Alzheimer's.
  • pro Families have experienced consistent caregivers without any issues or complaints during their time with Havenwood.
  • pro Clients appreciate that the same caregivers are regularly assigned, fostering familiarity and comfort.
  • pro Communication from the agency is responsive, allowing for quick onboarding and support when needed.
  • pro Overall experiences indicate satisfaction with the care provided, and many would recommend Havenwood to others seeking home care services.

Cons

  • pro The staff at Havenwood Caregiver needs better training, especially in dealing with Alzheimer patients, as the quality of care can be hit or miss.
  • pro There is a desire for more uniformity in staff training to ensure consistent care for Alzheimer patients.
  • pro Some caregivers may not be adequately trained to handle specific needs, leading to concerns about competency.
  • pro The three-hour minimum requirement for services may not work for everyone, causing inconvenience for some families.

Review

Havenwood Caregiver Services has garnered a mixed bag of feedback from families using their services, particularly when it comes to the care provided for patients with Alzheimer’s disease. One common thread among the reviews is the varying levels of staff training, especially in dealing with Alzheimer’s patients. A family member expressed concern that while the caregivers are often friendly and willing to assist, there appears to be a lack of uniformity in how well staff are trained to manage the unique challenges posed by Alzheimer’s. This inconsistency can lead to experiences that are hit or miss, depending on which caregiver is assigned. It was noted that if any issues arise, management is responsive enough to change out staff promptly, demonstrating a willingness to accommodate family needs. Despite this challenge with training consistency, many families appreciate Havenwood's commitment to addressing concerns.

On a more positive note, several reviewers shared experiences highlighting competent and caring staff members at Havenwood. One review specifically mentioned Sally, a caregiver who works with an Alzheimer's patient and has proven herself to be both outgoing and efficient. This caregiver’s efforts—such as taking the patient for walks and shopping—have greatly increased satisfaction for both the patient and her family members. For families like this one, having someone who can engage their loved one effectively is invaluable, as it not only enriches the patient's quality of life but also provides peace of mind for relatives who may worry about their wellbeing.

Moreover, there were many accounts indicating overall satisfaction with consistency in staffing at Havenwood Caregiver Services. Families reported having regular caregivers assigned rather than facing frequent changes or disruptions commonly found in home care services. This continuity helps develop trusting relationships between caregivers and clients, which positively impacts caregiving quality. Consequently, many clients expressed that they were pleased with how things have been going so far and appreciated the reliability that came from having familiar faces attending to their loved ones' needs.

In examining pricing structures offered by Havenwood Caregiver Services, some families acknowledged their satisfaction with service quality but found specific policies cumbersome. The three-hour minimum requirement posed challenges for those needing shorter visits or less intensive care sessions; thus making it difficult for some families to find a suitable fit under these terms despite being happy with caregiver performance itself. While costs were reasonable relative to expectations of service quality, personalized care requirements varied widely among clients seeking help.

Responses from families frequently emphasized warmth and helpfulness displayed by Havenwood's staff members throughout their interactions. Many felt reassured by the welcoming environment fostered by employees who genuinely show interest in assisting clients and adapting care plans according to individual situations or preferences expressed during initial interviews prior to beginning healthcare services.

Overall, while room exists for improvement regarding standardized training processes aimed explicitly at managing Alzheimer’s patients’ unique needs—many reviewers acknowledged genuine dedication among caregivers within Havenwood Caregiver Services toward creating positive experiences not only for patients but also for family members involved in caregiving decisions as well. Residents generally found themselves well-supported through everyday activities facilitated by friendly professionals eager to help them lead fulfilling lives despite their circumstances.

Features

Dining

  • Anytime dining Anytime dining
  • Low / no sodium Low / no sodium
  • No Sugar No Sugar

Description

Havenwood Caregiver Services is an exceptional assisted living community located in Boise, ID. Our primary focus is to provide a comfortable and supportive environment for seniors who require personalized care and assistance in their daily activities.

One of the highlights of our community is our commitment to healthy dining options. We understand the importance of maintaining a low/no sodium and sugar diet for our residents, and our skilled chefs take great pride in creating delicious meals that adhere to these dietary restrictions.

In addition to offering nutritious meals, Havenwood Caregiver Services boasts a convenient location surrounded by various amenities. With 10 cafes, 6 parks, 13 pharmacies, 42 physicians, 23 restaurants, 1 theater, and 5 hospitals nearby, our residents have easy access to a wide range of services and entertainment options.

Our dedicated team of caregivers ensures that each resident receives individualized attention and support. From assistance with personal care to medication management, we strive to meet the unique needs of every resident while fostering independence and dignity.

At Havenwood Caregiver Services, we believe in creating a warm and welcoming atmosphere where seniors can enjoy their golden years with peace of mind. Contact us today to schedule a visit or learn more about our exceptional assisted living community in Boise, ID.

Nearby Places of Interest

This area of Boise, Idaho offers a mix of convenience and entertainment options suitable for senior living. With multiple pharmacies within a short distance, accessing medications and healthcare services is easily manageable. There are also various dining establishments to choose from, ranging from fast food chains to sit-down restaurants, providing a diverse selection of culinary experiences. In terms of healthcare, there are several physician offices and hospitals nearby for medical needs. Additionally, the presence of parks allows for outdoor recreation and relaxation opportunities. The proximity to theaters also offers options for entertainment. Overall, this area provides a well-rounded environment with essential amenities for seniors looking to settle down in Boise.

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Albertsons Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • Fred Meyer Pharmacy (1.3 miles)
  • Med Now Pharmacy (1.4 miles)
  • Canada Prescription Service (1.8 miles)
  • Walgreens (2 miles)

Restaurants

  • Jack In The Box (0.5 miles)
  • Burger King (0.9 miles)
  • Applebee's (1 miles)
  • Jack In The Box (1.1 miles)
  • Café Zupas (1.2 miles)
  • Red Lobster (1.3 miles)
  • Chick-Fil-A (1.5 miles)

Cafes

  • Starbucks (0.5 miles)
  • Dutch Bros Coffee (0.9 miles)
  • The Human Bean (1.5 miles)
  • Starbucks (1.6 miles)
  • Western Collective (1.8 miles)
  • Push and Pour (1.9 miles)
  • Starbucks (2 miles)

Physicians

  • Foot Professional (0.6 miles)
  • Directional Hearing Aid Service (0.6 miles)
  • Saint Luke's Clinic (0.6 miles)
  • Thai Nature Healing & Spa (0.9 miles)
  • Boise Osteopathic Medical Clinic (1 miles)
  • Dermatology Clinic of Idaho - Boise (1 miles)
  • Dr Mark Rasmus, MD (1.1 miles)

Hospitals

  • The Caughlin Clinic (1.3 miles)
  • Surgical Care Affiliates (1.3 miles)
  • Intermountain Hospital Otptnt (1.3 miles)
  • Southwest Idaho Advanced Care Hospital (1.7 miles)
  • Primary Health Urgent Care (2.4 miles)

Parks

  • Willow Lane Athletic Complex (1.8 miles)
  • Esther Simplot Park (2.2 miles)
  • Kathryn Albertson Park (2.6 miles)
  • Fairview Park (2.8 miles)
  • Dog Island (2.8 miles)
  • Elm Grove Park (2.9 miles)

Theaters

  • Regal Edwards Boise & IMAX (2.6 miles)

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