Ghramm's Beehive Homes

Pros

• Creekside Inn provided excellent care for residents with advanced Alzheimer's, with staff consistently kind and respectful toward families.
• The staff treated residents and their families with grace, dignity, and respect, even during challenging times.
• Creekside Inn is spotlessly clean, well maintained, and decorated in a warm, homelike style that grounds a sense of safety and comfort.
• The staff became like family to residents and their relatives, demonstrating genuine care and connection.
• Matt Wells is a compassionate, proactive advocate who guides families with honesty, clear communication, and trust.
• The Creekside team is knowledgeable, professional, understanding, and consistently attentive to residents' needs.
• Creekside Inn offers engaging dining and activity spaces that promote socialization and daily engagement for residents.
• The leadership and staff create a peaceful, well-run environment that provides families with peace of mind.
• Thanksgiving events and other gatherings showcase outstanding food and a welcoming, community-focused atmosphere.
• Some reviewers describe Creekside as a "Village of Angels," reflecting the staff's warmth, dedication, and transformative care.

Cons

• The reviewer felt Creekside's leadership resembled the management of a self-storage facility, taking no responsibility for residents' care or safety.
• The reviewer stated that during their mother's time there, she fell and her wheelchair, motion alarm, and wedding ring disappeared, with Creekside's default response being that such incidents happen and they are not responsible.
• The reviewer noted that two days before the mother's passing, staff mentioned she had stopped eating the previous week, but the family was not informed for several days.
• The transition for a husband moving in was described as chaotic due to a lack of coordination between the hospital and Creekside.
• The reviewer described the food as inconsistent and sometimes not palatable, possibly due to different cooks.

Review

Creekside Inn (also referred to in some mentions as Creekstone Inn) became a steady presence in my family's life from 2021, when my mother entered care during an advanced stage of Alzheimer's, through her passing on August 22, 2025. Across those years, the staff consistently treated her - and us - with kindness, grace, and respect. The care was heartfelt, and the family atmosphere was palpable. Several reviewers specifically noted that Creekside's caregivers were among the most caring and patient people they'd encountered, and they would readily recommend the community to others seeking memory care for a loved one.

There is a strong thread of admiration for the people who work at Creekside: many staff members demonstrated a genuine heart for the residents and earned five-star recognition from families. Yet, the reviews also surfaced a critical view of leadership. Several families felt that, while the caregivers on the floor were compassionate, the overarching leadership sometimes operated as if problems were merely unfortunate inconveniences rather than issues to be owned and resolved. Incidents that troubled families included a fall, the disappearance of a wheelchair and a motion alarm, and the vanishing wedding ring. In those moments, Creekside's default stance - "it happens; we're not responsible" - felt insufficient to some families who entrust vulnerable loved ones to the facility. There were also concerns about communication timing; for instance, information that a resident had stopped eating was not shared with a family promptly, even though it occurred several days earlier, which led to frustration and a sense of missed opportunities for care or intervention.

Despite these leadership concerns, the voices surrounding Creekside's care were overwhelmingly centered on appreciation for the environment, the cleanliness, and the staff who became like family. Families spoke of Creekside as the cleanest facility they'd encountered in their professional lives and described the staff as among the most caring they'd seen. In one particularly moving note, a family member who works in care facilities elsewhere emphasized that Creekside's team treated his loved one with the level of respect you'd expect for your own family. The sense of relief and gratitude was strong, with many thankful for the warmth and steadiness that Creekside provided during what could be an overwhelming time.

A recurring theme across multiple tributes is the pivotal role of Matt Wells, who appears repeatedly as a compassionate advocate and connector. From the outset, Matt was praised for rapid action and clear guidance - arranging calls and facilitating the placement process even when he was out of town or in a different time zone. Families spoke of "no red flags, no lack of disclosure," and described Matt as someone who treated clients as if they were his own family. His constant presence - through hospital visits, coordination with hospitals and nursing homes, and early morning check-ins - gave families a steady sense of peace and confidence. The impression is that Matt's positive attitude and practical approach helped families navigate a difficult transition with fewer unknowns and more trust in the care being provided.

The transition story extended beyond one mother to include others in the family who found Creekside to be a compassionate landing place during tough moments. One family moved a husband into Creekside after a hospital discharge, and although the process was chaotic due to hospital coordination, Matt and another staff member named Alina went to great lengths to make it happen. They helped arrange his room with treasured items and worked through the coordination necessary to ensure a smooth move-in. In that particular account, the caregivers' professionalism was clear, even as the reviewer noted some concerns about food consistency - some meals were excellent, while others were less palatable, possibly due to changes in cooks. Nevertheless, the staff's willingness to accommodate family needs and keep communication open stood out as a strong point.

Beyond logistics, reviewers repeatedly praised the overall atmosphere and daily life at Creekside. Move-in experiences were described as smooth, with rooms clean and ready and staff who were attentive, kind, and communicative. The facility itself was portrayed as welcoming and well maintained, with d?cor that offered comforting reminders of familiar times. The dining areas, activity spaces, and opportunities for socialization created a lively environment in which residents could engage with one another. The hallways were highlighted as inviting spaces for exercise and friendly greetings, and the sense that residents were secure, comfortable, and engaged became a common refrain. In several testimonials, Matt Wells stood out as a familiar, approachable figure in the hallways, someone residents greeted with warmth and who made people feel seen and valued. The collective sentiment was that Creekside offered a warm, loving, and well-structured home where families found reassurance.

Several reviews highlighted the emotional and communal heartbeat of Creekside. Families described the staff as dedicated, caring, and capable of creating a sense of normalcy and belonging for their loved ones. The atmosphere was summarized as a place where "care follows through" and where residents are treated with dignity and respect, daily. There was a vivid sense of gratitude for the stability and continuity the staff provided, and for moments when the facility felt like a true community, rather than a temporary stop. One particularly resonant note described Creekside as a "Village of Angels," reflecting the way the staff's compassion was perceived as almost extraordinary and inspiring. The Thanksgiving gathering was cited as an example of the community's warmth and generosity, with attendees praising the event and the exceptional quality of the food.

In sum, Creekside Inn (Creekstone Inn in some mentions) is remembered by many families as a place of genuine care, cleanliness, and community for residents with memory concerns. The caregivers' kindness and the facility's inviting environment left lasting positive impressions, with many expressing deep gratitude for the care their loved ones received. At the same time, several reviews call for stronger accountability from leadership and more timely communication when issues affecting residents arise. Taken together, the experiences reflect a complex but largely favorable portrait of Creekside: a home where compassionate, attentive staff and accessible, hands-on advocates like Matt Wells create a supportive, if imperfect, memory-care environment - one that families would recommend to others seeking care for a loved one living with dementia.

This part of Coeur D'Alene, Idaho, offers a variety of amenities and services that would make it a convenient and comfortable place for senior living. With multiple physicians, pharmacies, and hospitals located within a few miles, access to healthcare is easily accessible. The abundance of restaurants and cafes provides plenty of dining options, while the nearby parks offer opportunities for outdoor recreation and relaxation. Additionally, places of worship are available for those seeking spiritual guidance and community involvement. Overall, this area provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle down in Coeur D'Alene.

Physicians

• Absolute Hearing Aid Center (0.4 miles)
• Coeur D'alene Oral Surgery (0.8 miles)
• Mind Q PA (0.9 miles)
• Hutchinson Edwin PhD (1.4 miles)
• Direct Radiology (1.7 miles)
• North Idaho Eye Institute (1.8 miles)
• Kootenai Clinic Diabetes and Endocrinology (1.9 miles)

Restaurants

• Michael D's Eatery (0.5 miles)
• Jimmy's Down the Street (0.5 miles)
• Moon Time (0.5 miles)
• Junior's Cocina Mexicana (0.6 miles)
• Roger's Ice Cream & Burgers (0.7 miles)
• Bier Haus (1.1 miles)
• Crafted Tap House & Kitchen (1.1 miles)

Parks

• Cherry Hill (0.8 miles)
• Tubbs Hill (1.1 miles)
• McEuen Park (1.2 miles)
• Independence Point (1.5 miles)
• City Park (1.6 miles)

Places of Worship

• Thirst - College Age - Young Adults (1.1 miles)

Cafes

• Coeur D'Alene Coffee C (1.2 miles)
• Woops! (1.2 miles)
• Vault Coffee (1.2 miles)
• Calypsos Coffee & Creamery (1.4 miles)
• Starbucks (1.8 miles)
• Dutch Bros Coffee (2.2 miles)
• CK Coffee (2.3 miles)

Pharmacies

• Safeway Food & Drug (1.2 miles)
• Rite Aid (1.8 miles)
• Interlake Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Medicine Man Pharmacy (2.4 miles)

Hospitals

• Long Beach Memorial Med Center (1.4 miles)
• Kootenai Occupational Medicine (2 miles)
• Kootenai Health (2.1 miles)
• Emergency Room, Kootenai Medical Center (2.1 miles)