Overland Court Senior Living

Pros

• The staff at Overland Court Senior Living are friendly and dedicated to providing excellent care to the residents.
• The facility is clean, well-maintained, and has a bright, inviting atmosphere that positively impacts the mood of the residents.
• Residents appreciate the variety of activities offered, which help keep them engaged and active in their community.
• Family members feel welcomed and included during visits, enjoying meals together and receiving timely communication about their loved ones' care.
• The recent renovations, such as a new roof, reflect the facility's commitment to maintaining a high standard of living for its residents.
• The dining experience receives praise for offering delicious food with various menu choices.
• The administration staff is experienced and knowledgeable, ensuring a smooth transition for new residents into the community.
• Emergency systems are in place to ensure resident safety, contributing to peace of mind for families.

Cons

• The reviewer was not terribly impressed because their loved one has faced multiple issues during their year at the facility and expressed disappointment with the overall experience, stating they would not recommend it.
• Communication was cited as a concern, with instances where family members were not informed about important medical emergencies involving their loved one.
• The intake system was criticized for being disorganized, leading to a month-long shortage of crucial medications for the resident.
• The dining experience was described as inconsistent and sometimes disappointing, with complaints about food quality and service.
• One reviewer noted that despite excellent care from some staff members, the kitchen staff was described as mean and the food as disgusting, indicating significant dissatisfaction with the dining options.
• There were concerns about understaffing, leading to slow responses when contacting the facility by phone.
• The activities coordination was viewed as lacking, suggesting that residents needed more personal invitations and encouragement to participate in events.

Review

Overland Court Senior Living has garnered a wide array of feedback from family members of residents, reflecting both strengths and areas for improvement within the facility. The primary highlight across numerous reviews is the commendable friendliness and helpfulness of the staff. Many reviewers noted that the personnel take great care in making residents feel welcomed and comfortable. The staff's commitment to delivering quality service was evident as they promptly responded to requests and actively engaged with residents. This sense of attentiveness contributes significantly to a positive living experience for many, reinforcing the reputation of Overland Court as a supportive environment for seniors.

Cleanliness and overall maintenance of the facility have also been frequently praised by visitors. Reviewers reported that Overland Court is well-kept, with an inviting atmosphere that sets it apart from other facilities they visited, which often felt darker or less maintained. Recent upgrades, such as a new roof on the buildings, further indicate that management takes pride in maintaining high standards for their physical space. This focus on cleanliness not only serves aesthetic purposes but also ensures a healthier environment for residents.

While most reviews highlighted satisfaction with various aspects of care provided at Overland Court, some concerns were raised regarding specific services offered within the facility. One recurrent theme was related to activity engagement among residents. While many enjoyed participating in planned activities like karaoke nights, movie screenings, and shopping excursions, some family members expressed concerns about their loved ones not being adequately encouraged to partake in these offerings. Specific suggestions included more direct assistance in motivating participation—such as having staff personally invite residents or help them join activities—indicating that improvements could be made to ensure all residents are engaged and active.

The dining experience at Overland Court elicited mixed reactions among families. Some comments praised the quality and variety of food available; one resident appreciated how their needs for privacy were respected while still enjoying delicious meals. However, there were contrasting remarks about fluctuating food quality—ranging from excellent to subpar—emphasizing inconsistency in both meal preparation and service delivery during dining hours. A few reviews pointed out issues such as cold food or unsatisfactory menu items too heavily laden with starches. These disparities suggest that while many enjoy their dining experiences at Overland Court, consistent improvements are needed to better meet residents' culinary expectations.

Communication emerged as another area where feedback indicated room for growth within Overland Court Senior Living’s operations. Families voiced frustrations over lapses in communication regarding their loved one's health updates or medication needs during transitional periods into residence at the facility. Instances where important medical information went uncommunicated underscored a need for enhanced systems to ensure families remain informed about care plans and significant changes concerning their relatives’ wellbeing.

Despite these challenges mentioned by some reviewers—including staffing shortages impacting responsiveness or communication delays—the consensus remains largely positive regarding Overland Court’s overall operations and atmosphere. The facility is lauded not just for its friendly service but also its proactive approach toward integrating various amenities designed to enhance resident comfort and engagement—from leisure activities adapted to different levels of mobility to transportation options coordinating medical appointments effectively twice weekly.

In conclusion, while there is ample praise directed towards Overland Court Senior Living’s staff professionalism, cleanliness, engaging activities, and thoughtfully curated spaces fostering community among residents, valid concerns hint at opportunities for continued improvement around consistency in dining experiences and communication protocols concerning resident care updates are essential elements worth addressing moving forward.

This part of Boise, Idaho, offers convenient access to essential amenities such as pharmacies, healthcare facilities, restaurants, cafes, hospitals, theaters, places of worship, and parks. With multiple pharmacies within a short distance for medication needs and various physicians' offices nearby for medical care, residents can easily address their health concerns. There are also a variety of dining options ranging from fast food to sit-down restaurants for enjoyable meals. Additionally, there are several hospitals and urgent care centers close by for emergency medical attention. For leisure activities, residents can visit theaters or local parks like Ridiculous Roundabout for entertainment and relaxation. With its diverse range of services and recreational opportunities in close proximity, this area of Boise would be a convenient and vibrant location for senior living.

Pharmacies

• Walgreens (0.3 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (2.2 miles)
• Albertsons Pharmacy (2.5 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Canada Prescription Service (2.6 miles)

Physicians

• Boise Skin Clinic (0.9 miles)
• St Alphonsus Regional Medical Center (1.5 miles)
• Orthopaedic Associates: Emerald Office (1.6 miles)
• Jon Getz, MD - General Surgeon (1.6 miles)
• Neurological Associates (1.8 miles)
• West Idaho Orthopedics & Sports Medicine - Meridian (1.8 miles)
• Primary Health Medical Group West Boise (1.9 miles)

Restaurants

• Wendy's (1 miles)
• La Creme (1.3 miles)
• Goodwood Barbecue Company (1.6 miles)
• Chick-Fil-A (1.6 miles)
• Red Lobster (1.7 miles)
• Café Zupas (1.8 miles)
• Cracker Barrel (1.8 miles)

Cafes

• Dutch Bros Coffee (1 miles)
• The Human Bean (1.4 miles)
• Starbucks (1.6 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.5 miles)
• The Human Bean Boise, W. Lake Hazel Rd (3.3 miles)
• Dutch Bros Coffee (3.4 miles)

Hospitals

• Spot International (1.2 miles)
• Surgical Care Affiliates (1.6 miles)
• Primary Health Urgent Care (1.9 miles)
• Southwest Idaho Advanced Care Hospital (2.4 miles)
• Intermountain Hospital Otptnt (2.4 miles)
• St Alphonsus Regional Medical Center (2.5 miles)
• The Caughlin Clinic (3 miles)

Theaters

• Regal Edwards Boise & IMAX (1.6 miles)
• Cinemark Majestic Cinemas (3 miles)

Places of Worship

• Cloverdale Church of God (2.2 miles)

Parks

• Ridiculous Roundabout (3.2 miles)