Overland Court Generations Memory Care

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  • Interior

    A spacious dining area featuring neatly arranged tables and chairs, perfect for breakfast.

  • Decor

    A cozy and inviting living room setup with comfortable sofas, a coffee table, and a television.

  • Living Room

    A cozy lobby featuring comfortable seating and a modern aesthetic.

  • Building

    A serene outdoor space featuring well-maintained grass, trees, and a residential building.

  • Windows

    A spacious and bright dining room featuring black tablecloths, elegant furniture, and a cozy fireplace.

  • Dining

    A beautifully arranged table featuring a delicious meal, complete with drinks and fresh flowers.

  • Lighting

    The entrance to the Hall of Heroes, showcasing a decorated hallway filled with art and recognition.

  • Garden

    A serene outdoor patio area with comfortable seating and vibrant flower arrangements, perfect for relaxation.

  • Seating Area

    A spacious and inviting lobby featuring comfortable seating arrangements and a grand piano.

  • Chandelier

    A beautifully arranged dining room featuring a blue tablecloth and wooden furniture.

Overland Court Generations Memory Care

10172 West Smoke Ranch Drive, Boise, ID 83709

For more information about senior living options: (844) 490-3973

4.3 from 60 reviews
5 stars
44
4 stars
5
3 stars
3
2 stars
1
1 stars
7

Assisted Living

Overall Review of Overland Court Generations Memory Care

Pros

  • pro The facility is described as a dream with great staff and residents.
  • pro It's an excellent place for seniors to live.
  • pro The staff and residents are awesome.
  • pro The place is wonderful; the staff are amazing and it's always very clean.
  • pro The activity director is great at coming up with exciting activities for residents.
  • pro The atmosphere is very friendly.
  • pro Caregivers and housekeepers are very compassionate.
  • pro Amanda Eccard is amazing, friendly, and cares about the residents.
  • pro The memory care staff are truly amazing and go above and beyond.

Cons

  • pro The management is non-responsive when issues arise, leaving families unheard.
  • pro There is often only one caregiver on shift for memory care residents.
  • pro Residents were moved between rooms to adjust billing (private vs semi-private), disrupting memory care routines.
  • pro A memory care resident's room frequently smelled of urine.
  • pro Refunds for estates and final bills were delayed for months with poor communication.
  • pro The executive director was criticized for not solving problems and not returning calls.
  • pro Cleaning staff were cut, forcing caregivers to handle housekeeping in addition to caregiving.
  • pro The caregiver-to-resident ratio was dangerously low and staff were underpaid to retain reliable help.
  • pro Large invoices were charged with little or no explanation, raising concerns of scams.
  • pro Families were not notified when residents fell.

Review

This community is described by many families as a place with real heart and a strong sense of community. Across multiple reviews, residents and their loved ones consistently praise the environment as warm, welcoming, and well run. They point to a culture where the staff and residents feel like part of a close-knit family. Cleanliness and a bright, home-like atmosphere come up repeatedly, and caregivers are frequently called compassionate, patient, and dedicated. The activity director is singled out for creativity in planning programs that engage residents, and the overall tone from several families is that the place is "a wonderful, friendly" home for seniors.

On the positive side, families repeatedly highlight individual staff members who leave a lasting, favorable impression. Several reviews specifically celebrate Amanda Eccard, noting her as a remarkable marketing and sales professional who provided informative, caring, and reassuring tours. In those accounts, Amanda's warmth and knowledge helped potential residents feel confident about choosing the community. There are also strong endorsements for the executive leadership in the organization, with Nathaniel (Nate) Figueroa praised in some notes for leading by example and bringing a sense of direction to the facility. Across the board, the staff who work directly with residents - caregivers, nurses, and housekeeping - are frequently described as dedicated and trustworthy, capable of delivering meaningful, compassionate care.

Yet alongside these glowing observations lurk serious concerns that several families felt compelled to share, painting a more nuanced picture. A recurring theme is staffing and resource constraints. One family recounts scenarios in which a single caregiver was responsible for an entire shift in memory care, a situation that understandably raises concerns about supervision, safety, and the timeliness of care. They also mention moments when a room smelled of urine, underscoring the painful tension between high expectations for care and real-world strain on staffing and routines. In memory care, moves between private and semi-private rooms were used for cost reasons, which was distressing for a resident with Alzheimer's, highlighting how financial pressures can intersect with daily care in sensitive ways.

Administrative communication is another area where families report frustrations. Several reviews describe slow or absent responses to inquiries and a sense of being given the runaround when problems arose. One case describes a large, unexplained invoice - $10,054.48 - with no clear justification, prompting concerns about possible billing errors or scams. The situation was compounded by lack of timely responses to calls and messages, leaving the family feeling unheard and anxious about outstanding financial matters after a loved one had passed away. In addition to billing concerns, there are reports of delayed refunds of prepaid funds and deposits, with families describing months of follow-up without resolution before finally receiving refunds after escalating the matter.

The financial and contractual issues extend to longstanding concerns about admission costs and refunds. Multiple reviews reference a substantial non-refundable deposit (around $2,000) and discussions about prepayment refunds and post-death settlements. In at least one account, a family waited months for a promised refund, recalls they were told refunds were processing but faced repeated delays, and ultimately felt compelled to pursue mediation or small-claims action to obtain what was owed. These experiences are described as particularly painful during a time of grief, coloring the overall impression of the facility for those involved.

Despite the complaints, several families acknowledge that the facility has a strong core of excellent caregivers who truly elevate the experience for residents. They describe moments when staff went above and beyond to comfort, entertain, and care for loved ones, and they credit those moments with preserving dignity and quality of life in challenging circumstances. The contrast between exemplary frontline care and administrative bottlenecks creates a complex portrait: a community with a noble mission and genuine compassion, yet hampered by management and operational issues that can erode trust if not addressed.

A recurring thread across the reviews is the importance of communication and consistency - for families and for residents alike. Positive notes emphasize transparency from staff about daily routines, care plans, and events, while negative notes call out inconsistent updates, delayed notices of falls or health concerns, and a feeling that the family's input isn't always prioritized. In one account, families praised the care in specific units and wings of the building - such as the memory care wing - and contrasted that with broader concerns about staffing levels, administrative responsiveness, and resource allocation that affect all residents.

In the end, the community emerges as a place of real strengths and real challenges. The stories show a setting where well-trained, compassionate staff can create moments of true comfort and joy for residents, where leadership and rank-and-file staff can be aligned toward a shared mission, and where administrative processes and billing practices have room to improve. For families considering this community, the consensus is clear: the care quality and the personal warmth of many caregivers are compelling reasons to appreciate the facility, but they should also be prepared to advocate for clear communication, transparent billing, and adequate staffing to ensure that the highest standard of care is consistently delivered. The overall message is one of cautious optimism - recognizing the potential for excellent, heartfelt care while urging closer attention to operations and family engagement to sustain trust and peace of mind.

Features

Housing

  • 38 resident community capacity 38 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Boise Air Terminal (5 miles away) Boise Air Terminal (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Overland Court Generations Memory Care in Boise, ID, is a premier assisted living community dedicated to providing a nurturing and engaging environment for individuals with memory care needs. Our community features a variety of thoughtfully designed amenities that enhance the quality of life for our residents. Enjoy the comfort of fully furnished accommodations equipped with cable or satellite TV, Wi-Fi/high-speed internet, and kitchenettes.

Residents can savor delicious meals in our restaurant-style dining room, which accommodates special dietary restrictions to ensure everyone enjoys nutritious and satisfying meals. The dining experience is complemented by our beautiful outdoor spaces and serene gardens, perfect for relaxation or socialization with others.

Our staff prioritizes the well-being of each resident through 24-hour supervision and personalized care services tailored to individual needs. We offer assistance with daily activities including bathing, dressing, transfers, and medication management. Our mental wellness program further supports emotional health while ensuring residents retain their independence.

A vibrant lifestyle is fostered at Overland Court through diverse activities and programs. Residents can participate in scheduled daily activities or engage in resident-run initiatives that promote social interaction and personal interests. For those who wish to venture out, our community is conveniently located near cafes, parks, pharmacies, physicians? offices, restaurants, places of worship, theaters, and hospitals.

At Overland Court Generations Memory Care in Boise, we are committed to creating a warm community where your loved ones can thrive mentally and physically amidst supportive peers and attentive caregivers.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Walmart Pharmacy (1.2 miles)
  • Walgreens (2.2 miles)
  • Albertsons Pharmacy (2.5 miles)
  • CVS Pharmacy (2.5 miles)
  • Canada Prescription Service (2.5 miles)
  • Rite Aid (2.6 miles)

Physicians

  • Boise Skin Clinic (0.9 miles)
  • St Alphonsus Regional Medical Center (1.5 miles)
  • Orthopaedic Associates: Emerald Office (1.5 miles)
  • Jon Getz, MD - General Surgeon (1.5 miles)
  • Neurological Associates (1.9 miles)
  • West Idaho Orthopedics & Sports Medicine - Meridian (1.9 miles)
  • Primary Health Medical Group West Boise (1.9 miles)

Restaurants

  • Wendy's (1 miles)
  • La Creme (1.3 miles)
  • Goodwood Barbecue Company (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • Red Lobster (1.7 miles)
  • Café Zupas (1.7 miles)
  • Cracker Barrel (1.7 miles)

Cafes

  • Dutch Bros Coffee (1 miles)
  • The Human Bean (1.4 miles)
  • Starbucks (1.5 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Starbucks (2.5 miles)
  • The Human Bean Boise, W. Lake Hazel Rd (3.3 miles)
  • Dutch Bros Coffee (3.3 miles)

Hospitals

  • Spot International (1.3 miles)
  • Surgical Care Affiliates (1.6 miles)
  • Primary Health Urgent Care (1.9 miles)
  • Southwest Idaho Advanced Care Hospital (2.3 miles)
  • Intermountain Hospital Otptnt (2.3 miles)
  • St Alphonsus Regional Medical Center (2.5 miles)
  • The Caughlin Clinic (3 miles)

Theaters

  • Regal Edwards Boise & IMAX (1.6 miles)
  • Cinemark Majestic Cinemas (3 miles)

Places of Worship

  • Cloverdale Church of God (2.2 miles)

Parks

  • Ridiculous Roundabout (3.2 miles)

Frequently Asked Questions

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