Holy Family Arch I in Kaneohe, HI
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47-410 Ahuimanu Road, Kaneohe, HI 96744
For more information about senior living options: (866) 208-4318
Overall Review of Holy Family Arch I
Cons
It is a worse place to care for elderly people.
The facility is very dirty, and the patients are dirty and stinky.
The staff are unfriendly when questions about loved ones are asked.
The staff do not share information and tell visitors to wait for the owner or manager.
Review
Holy Family Arch I in Kaneohe is best suited for families that are prepared to take an active, hands-on role in daily care and to tolerate significant gaps in cleanliness and communication as a condition of staying with a more modestly positioned option. The limited feedback points to a fragile care environment where questions about a loved oneās status are met with hesitation or delay, and where the physical setting may not meet the higher standards expected for dependable housekeeping. In practice, this facility will only work for families willing to oversee care closely, press for information, and accept either inconsistency or slower responses as part of the arrangement.
Those who should absolutely consider alternatives are families seeking reliable cleanliness, transparent information, and responsive staff. The strongest signal from the available feedback is a warning about dirtiness and the perceived unfriendly tone of staff when asked for updates. Potential residents who value proactive communication, easy access to care plans, and timely clarification of medical or daily needs will want to explore other options first. In a market that offers more consistently managed environments, this community is unlikely to satisfy expectations without intense direct involvement.
From a pros-and-cons perspective, the one clear positive delimiter, the presence of at least one five-star rating, does little to neutralize the dominant concerns raised in the detailed critique. The documented experience centers on dirt, odors, and staff reticence to share information, a combination that erodes trust and complicates family oversight. Without corroborating evidence of better meal quality, structured activities, or demonstrably devoted leadership, the perceived advantages remain vague and insufficient to offset the core drawbacks. In short, the positive score cannot be counted on as a reliable counterweight to the serious quality issues described.
For families evaluating this option, a practical vetting plan is essential. Schedule unannounced visits to observe housekeeping, resident interactions, and the overall living environment. Request direct conversation with front-line caregivers, not just administrators, and demand access to care plans, daily logs, and any incident reports. Verify staffing levels during different shifts, and ask for demonstrations of how family updates are communicated, whether through a liaison, phone calls, or a portal. Safety checks should include cleanliness around common areas, resident rooms, bathrooms, and the handling of personal belongings. These steps help separate genuine strengths from appearances.
When comparing Holy Family Arch I to alternatives, prioritize cleanliness metrics, transparency in communication, and staff responsiveness. Look for facilities with clear family-update processes, consistent care plan documentation, and demonstrable routines for hygiene, laundry, and odor control. Evaluate licensing and inspection histories, and seek resident and family testimonials that address ongoing improvements, not just isolated incidents. Facility tours should include conversations with current residents about daily life, activities, and how concerns are resolved. A comprehensive comparison will reveal whether the offsetting pros exist in other communities, or if this site simply cannot meet reliably expected standards.
In the end, a cautious stance is prudent. If other capable options are available nearby, they should be prioritized over Holy Family Arch I, given the reported issues with cleanliness and information sharing. If remaining choices are limited, this community can still function, but only with rigorous oversight, explicit expectations set in writing, and a clear plan for escalation when questions arise. The bottom line is straightforward: meaningful care success hinges on visible cleanliness, proactive communication, and staff approach, elements that, in the current feedback, are not consistently present.
Features
Housing
5 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Honolulu International (10 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Description
Welcome to Holy Family Arch I, an assisted living community located in the beautiful town of Kaneohe, HI. Our community offers a range of amenities and care services to ensure a comfortable and supportive environment for our residents.
Our dining room provides delicious meals prepared by our skilled chefs, accommodating special dietary restrictions to cater to individual needs. Residents can enjoy their meals in a warm and inviting atmosphere, fostering social connections with fellow residents during meal times.
Each apartment in Holy Family Arch I is fully furnished, allowing residents to feel at home from the moment they move in. Our housekeeping services ensure that apartments are kept clean and tidy, alleviating any worries about maintaining a living space.
We have a lovely garden and outdoor space where residents can relax and enjoy the natural surroundings. Whether it's taking a stroll or simply soaking up the sunshine, our outdoor areas provide a peaceful retreat for residents.
To keep our residents connected with their loved ones and the world around them, we offer telephone services and Wi-Fi/high-speed internet access. This enables seamless communication and access to information for staying connected and engaged.
Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require. Medication management is available to assist with proper administration of medications.
At Holy Family Arch I, we understand that maintaining a healthy lifestyle is crucial. That's why we offer diabetes diet options as well as meal preparation and service to support nutritional needs. Special dietary restrictions are accommodated to meet individual preferences.
Transportation arrangement is available for medical appointments, ensuring that residents can easily access necessary healthcare services. For those who wish to attend religious services or visit nearby attractions, transportation arrangements can also be made.
In terms of nearby amenities, there are two parks for residents to enjoy outdoor activities or take leisurely walks. Six pharmacies provide convenient access to prescriptions and healthcare products. Two physicians are located nearby, offering medical care and attention. Additionally, there are four restaurants for residents to dine out or enjoy a meal with family and friends. There is also a place of worship within close proximity, allowing residents to practice their faith conveniently. Should any medical emergencies arise, a hospital is also in close proximity.
At Holy Family Arch I, we strive to provide a comfortable and supportive environment where our residents can thrive. With our range of amenities and care services, we aim to enhance the quality of life for all those who call our community home.
Nearby Places of Interest
Pharmacies
- Times Supermarkets (0.8 miles)
- Times Pharmacy #1 (0.8 miles)
- Longs Drugs (2.7 miles)
- Walgreens (2.8 miles)
- Times Super Market (3.1 miles)
- Longs Drugs (3.9 miles)
- S Dc (5.9 miles)
Restaurants
- McDonald's (0.9 miles)
- Haleiwa Joe's At Haiku Gardens (2.4 miles)
- Waiahole Poi Factory (2.7 miles)
- Adela's Country Eatery (2.9 miles)
- Creekside (7 miles)
- Ani's Bake Shop (7.1 miles)
- McDonald's (7.9 miles)
Places of Worship
- Byodo-In Temple (1 miles)
- Kailua Hongwanji Temple (6.9 miles)
- St Philomena Church (8.5 miles)
- Community Lutheran Church Wels (8.7 miles)
- Izumo Taishakyo Mission of Hawaii (9.1 miles)
Parks
- Heāeia State Park (1.8 miles)
- Kualoa Regional Park (2.1 miles)
- Nuʻuanu Pali State Wayside (6 miles)
- Kailua District Park (7.2 miles)
- Salt Lake District Park (8 miles)
- Manana District Park (8.7 miles)
- Neal S. Blaisdell Park (8.8 miles)
Hospitals
- Hawaii State Hospital (2.1 miles)
- Asn Consulting Services (6.3 miles)
- Birth Center At Castle Med Center (6.6 miles)
- Dr. John Garvie MD (6.7 miles)
- Tripler Orthopedics (6.8 miles)
- Castle Medical Center (6.8 miles)
- Kamisugi Malia Hi Smile Orthodontics (6.8 miles)
Physicians
- Windward Vision Center Kaneohe (2.6 miles)
- Back 2 Health (3.5 miles)
- Hawaii Dermatology Center (5.9 miles)
- Melanie M Lau MD - Lau & Shigezawa MDS (6.4 miles)
- Dr John M Nagamine, MD (6.7 miles)
- Women's Health Clinic - VA Honolulu (6.7 miles)
- Koolau Women's Health Care (6.7 miles)
Cafes
- Kalapawai Cafe (6.8 miles)
- Starbucks (7.6 miles)
- The Bishop Museum CafƩ by Highway Inn (8.1 miles)
- Starbucks (8.2 miles)
Frequently Asked Questions
Holy Family Arch I is located at 47-410 Ahuimanu Road, Kaneohe, HI 96744 in Honolulu County, Hawaii
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