1375 Ala Hoku Place, Honolulu, HI 96819
For more information about senior living options: (844) 490-3973
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The facility is clean. The staff care about the patients they serve. The nursing managers work hard to provide quality care. Administration team members are active on the floor, answering call lights and keeping patients happy. They are renovating the facility to improve it. The staff are kind and attentive. The food is good and the facilities are clean. Week 3, the staff are very accommodating and make efforts to compensate for gaps. The Care Center of Honolulu is described as providing exceptional and compassionate care with warm, professional staff. The atmosphere is peaceful and inviting, and the facility is well maintained for safety and comfort. The staff are dedicated, responsive, and available to address concerns. The center offers engaging activities and maintains open communication with families. The therapists are excellent and the facility excels in respiratory care and rehabilitation. The environment feels like a family-like setting with friendly, helpful staff.
The staff are poorly trained and the people in charge are incredibly incompetent. Medications are mishandled or not returned properly; in one case only five bottles could be located. There is only one nurse and three CNAs for 44 residents, severely reducing the level of care. The facility is old and shows its age, with renovations not yet delivering improved care. The facility is extremely understaffed, leading to long call-light response times (20 minutes to an hour). Residents are left alone most of the time, with little human contact hindering recovery. The food is unsatisfactory and medications are not delivered on time. The social work staff are largely unhelpful, with only one being good.There's a clear contrast in the impressions left by these reviews. On one hand, the facility often comes across as clean, welcoming, and well maintained, with a sense that administrators and on-the-ground staff genuinely care about residents. Several reviewers highlight bright common areas, a pleasant lanai, tidy hallways, and a contemporary feel in parts of the building. Family members repeatedly note that visitors are welcome almost around the clock, and they appreciate that the environment feels safe and orderly. In many entries, residents are described as engaged and comfortable, and therapy teams are singled out for praise, especially for their dedicated work with rehabilitation and respiratory care. There's a shared sense that the place is trying to modernize and improve, even if the structure itself is older.
Within that generally positive frame, there's also a sustained stream of comments about the people who staff the facility. Numerous reviewers describe the staff - nurses, CNAs, therapists, and even maintenance - as kind, friendly, and patient-centered. People emphasize that the workers often go above and beyond to assist residents, answer questions, and maintain a supportive, family-like atmosphere. This compassionate demeanor is repeatedly linked to meaningful interactions, personalized attention, and an overall impression that the staff care deeply about residents' well-being. Several accounts specifically praise the therapists and frontline caregivers for their expertise and daily efforts to promote recovery and comfort, even when other issues complicate the care experience.
Yet beneath the warmth and professionalism lies a history of significant operational challenges that color a large portion of the reviews. The most consistently raised concern is staffing: several accounts describe alarmingly low nurse-to-resident ratios, especially on certain floors, with examples like one nurse and a small contingent of CNAs for dozens of residents. These shortages are tied to a perception that the level of direct care - timely bathing, assistance with mobility, and prompt response to call lights - suffers whenever staffing is stretched. Some reviewers report delays in medication administration and a lack of timely access to needed medical supplies, framing these issues as direct obstacles to healing and recovery. Others mention that the administration team, while visible and engaged, struggles to fully compensate for the staffing gaps.
Medication and documentation problems also surface in multiple anecdotes. One family member describes a failure to return all medications brought to the facility, with only a portion accounted for and later claimed to be missing. This kind of administrative misstep contributes to a broader perception that the facility sometimes lacks the processes needed to safeguard patient health and maintain continuity of care. In combination with staffing gaps, such incidents feed concerns about the reliability of short-term rehabilitation services and the ability to meet specialized medical needs in a timely way. There are even sharper opinions that the facility is better suited for long-term care, with short-term rehab and wound care better managed at a different center.
The emotional and experiential stakes are underscored by personal narratives of what it feels like to be a patient or a family member navigating these realities. Some reviews describe the experience as strenuous - days when the patient is left waiting or when contact with social work feels limited or inconsistent. Other entries point to moments of genuine progress: weeks in, staff becoming more accommodating, and improvements in the atmosphere or administrative responsiveness. A recurring theme is the importance of managing expectations and actively asking questions about staffing levels - how many nurses and CNAs per resident exist during the day and at night - and about the specific services available on the floor. The gap between the facility's best-intentioned care and the practical constraints of staffing emerges as the central tension.
Taken together, the collection reveals a facility that is visibly clean, welcoming, and staffed by well-meaning professionals who often deliver compassionate, patient-focused care. It also reveals a healthcare environment grappling with systemic challenges: aging infrastructure that's being renovated, but persistent understaffing, occasional medication and coordination hiccups, and variability in experiences from floor to floor and week to week. For families considering placement or for residents seeking care, the prevailing guidance across these reviews is to assess staffing ratios directly, understand the facility's current capacity to provide short-term rehab versus long-term support, and insist on clear communication channels for updates on progress, discharge planning, and daily care needs. In the end, the tone suggests that with sufficient staffing and robust administrative processes, the Care Center of Honolulu can be a strong choice - especially for those who value a warm, involved staff and a facility that is actively working to improve while remaining focused on the residents' comfort and dignity.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Leticia's Care Home, a vibrant assisted living community located in the beautiful setting of Honolulu, HI. Our thoughtfully designed care home offers a warm and inviting atmosphere where residents can enjoy comfort, companionship, and the support they need to thrive.
At Leticia's Care Home, we take pride in our array of amenities aimed at enhancing the quality of life for our residents. Our spacious dining room serves delicious meals tailored to meet special dietary restrictions, ensuring that every resident enjoys nutritious and satisfying dining experiences. Each living space is fully furnished, allowing for a cozy and personalized environment right from the moment you move in. Residents can also relax and unwind in our serene garden or take advantage of our outdoor spaces.
We understand that moving to an assisted living community is a significant transition, which is why we offer comprehensive move-in coordination services to help make the process as smooth as possible. Our dedicated housekeeping services ensure that your home stays tidy without any hassle.
Leticia's Care Home provides exceptional care services delivered with compassion. Our trained staff assists with activities of daily living such as bathing, dressing, transfers, and medication management. We coordinate closely with healthcare providers to ensure each resident receives personalized support tailored to their unique needs. For those managing specific health conditions like diabetes, we offer customized meal preparation and service options alongside transportation arrangements for medical appointments.
Residents can look forward to a rich social calendar filled with scheduled daily activities designed to engage and entertain. With four cafes nearby, parks for leisurely strolls, and numerous pharmacies and healthcare providers within reach, everything needed for convenience and enjoyment is just moments away.
Whether it's visiting one of the nearby theaters or attending local places of worship, there’s always something happening in the neighborhood. Safety is paramount at Leticia's Care Home; our transportation services are arranged not only for doctor appointments but also for various outings within the community.
Discover your new home at Leticia's Care Home—where care meets community in an idyllic Hawaiian setting!
Leticia's Care Home is located at 1375 Ala Hoku Place, Honolulu, HI 96819 in Honolulu County, Hawaii
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